2/10 Terrible
Mary Beth C.
21 April 2024
Disliked: Cleanliness, check-in, communication, listing accuracy
Not returning
I try to always be optimistic but not with this property. The resort itself and staff are wonderful. We have stayed here many times. This unit however was not wonderful. The back burners smoke on the oven and the door is broken so can not use. the unit smells terribly of musk, There is a dehumidifier in the living room we emptied non stop during our stay. The kitchen sink handle barely works. The twin bedroom smelled of urine , the sheets smelled of sweat with urine stain on one. The mattress cover stained with urine and blood. The TV is probably a 19 inch in the living room. Furniture is very wobbly. We were given one key card for all of us and when it quit working waited to the end of the next day to get it resolved. Luckily the resort staff was so helpful to us. We would have asked for money back if we could have. Knowing the other units we stayed in were so nice and kept up well , we knew what we were missing.
Mary Beth C.
Stayed 4 nights in Apr 2024