House, 4 Bedrooms + Convertible bed(s), 3 Baths, (Sleeps 8-10)
Pool / Spa
100% refund if canceled at least 14 days before arrival date. 50% refund if canceled at least 7 days before arrival date.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 8 (sleeps up to 8 adults)
- Early check in or late check out frequently available, but must be pre-approved, no charge.
This was a last minute trip to get away from Snow. We were lucky to find a property at the last minute. We were able to get in early at 3pm we arrived at 3:10 and the cleaners were just starting and did a very rushed job even though we told them to take their time we just wanted to take luggage out of the Van and we would come back they were gone in 30 min and told us Ken never told them we were arriving early they said we weren't supposed to get there until the next day.
The Pool heat wasn't on and Ken refunded our Money for pool heat not being able to use the pool. Many lights didn't work and some bulbs were out. one burner on the stove didn't work. I contacted Ken almost daily and let him know that the up keep wasn't up to par as he told me that he was going to use the house in April. Carpets and Furniture were not clean and need to be updated. the mattress in the master needs to be replaced.
Ken thanked me for all the updates and told me that he would refund our money and he did. He said he would take care of all the issues and I trust he will.
Marvin was actually very understanding of the problem. He was a last minute rental. I notified the cleaners by email and did not confirm this last minute cleaning. Unfortunately, the cleaners missed my email and were at the home starting a routine cleaning when Marvin arrived. The cleaners did what they could quickly and left. This was an unfortunate error AND I APOLOGIZED AND REFUNDED ALL RENT AND FEES TO MARVIN AS HE SAID. The lights and burner have been fixed and the home had a deep clean. I also learned a lesson: For last minute rentals, I will email AND CALL to verify the house cleaning is scheduled! This will never happen again. This is our vacation home and we are proud of it. Ken
Great communication, easy check in process, a little dirty but overall pleased
Very nice location and Ken is good to work with. House was as advertised and suited our needs well. It is well cared for and only had a few small issues like some lights that didn't work, but nothing major. It's a nice place for the price, I would recommend it.
Our holiday vacation
We had a good time. Our vacation was awesome. And will be back. If there is a chance to stay at your house again. We will.
We went for baseball with the boys and the little one is champion of ESPN new Year Baseball.
Just some advise we send for Ken.
Thank you !
The home was very nice and the kids enjoyed the pool. We had plenty of towels but no washcloths.