Founded in August 2017, The Palacio Properties is a minority-owned, woman-
owned hospitality company delivering high-end short-term stays in prime locations with
a true home-like feel. We focus on what travelers care about most: comfortable king
beds, soft linens and pillow options, family-friendly items for little ones, accessible
features where available, fully stocked kitchens, TVs, and thoughtful touches like
complimentary coffee and creamer—plus the essentials that make travel easy.
— Jia-Li, CEO (Cancer Survivor, 2025)
From foster care to CEO, Jia built her career in real estate operations
early—senior management by 20, AVP by 27, and later Vice President of Operations at
an asset management company in Scottsdale, AZ. After 25 years in executive
leadership, she chose a path centered on hospitality, flexibility, and raising her two
children.
Jia also brings a unique advantage: she has traveled extensively and stayed in
short-term rentals around the world—so she understands the guest experience
firsthand. That “guest + host” perspective guides every detail we provide and every
process we build.
Palacio Properties combines warm hospitality with strong systems and
automation to deliver a customer-first experience and consistent, comfortable spaces
designed specifically for travelers (not room-sharing). Whether you’re here for business
or pleasure, our goal is a seamless stay.
We only choose locations we believe in. If a property is in our portfolio, it has
been carefully vetted by our team for quality, comfort, and guest experience—so you
can book with confidence.
The Palacio Properties