6/10 Okay
Google U.
21 Jul, 2024
Liked: Check-in, communication
Disliked: Cleanliness
Disappointing and Over Rated
Property has pest issues, cockroaches everywhere even in bed and shower (and no its not okay to have pest just because you are renting in mountains, excuse used in the binder). Ants are also seen in kitchen around sink. Trash cans were not secured, had to call in to get that fixed, because bear got into trash can. You have to be on gaurd when out as bear can visit any time. Both closets in the rooms were filled with storage and closets are not usable. Because of pests we did not want to use dishes, towels and even hot tub. I also did not appreciate tone of emails sent out that are somewhat threatening especially one with check in code stating that check in can run late and not to ask for any refunds because of that. Its bad policy because if you end up staying late you are charged money but no accommodation if they are running late. Also be aware if your trash doesn't fit in trash cans you will be charged extra for that too. You have to keep air conditioning at 75 if it goes lower you run the risk of freezing coils which is another service call you will be responsible for.We checked out a day early, staying at this place was definitely disappointing.
Google U.
Stayed 7 nights in Jul 2024
