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4/10 Poor
Nancy S.
20 Apr, 2025
Great layout, nice location, less than perfect experience.
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I’ve hesitated for a week to give this review. Overall the home was the perfect layout, location, and we enjoyed most of our stay. On the flip side to that there were a few problems known to the management company that should have been addressed before your arrival. We had problems with the pool, problems with door handles and locks and a couple of other minor things. We paid extra $1100 to have the pool heated and were told it would take 2 weeks to heat. On our first day the pool started to drain itself and by Monday when the pool company came almost 1/2 of the water was gone. It never reached a comfortable temp again. The pool man told us they’ve been having trouble with the pool. Why hadn’t that already been addressed? The door knob leading out to the pool fell off in our hands. We couldn’t keep it locked. Yes, I call management but the problems were never resolved to our satisfaction.