Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our family has been staying at Shorewood for more than 10 years, staying in several different units. Unit 403 has by far been our most disappointing stay, and we will absolutely NOT choose this unit again, nor can we recommend to anyone else until the owners make some much needed upgrades.First, the 2 twin beds in the secondary bedroom do not appropriately fit on their frames. I sat on the end of one to talk to my daughter and the mattress flew up into the air. My teen son got out of bed and stepped down right onto the exposed corner of the bed frame causing him to get a large gash in the bottom of his foot.The bathrooms are so outdated, with old sliding glass doors that are so dirty the doors don't slide well. There's mildew along the grout and tile of both bathrooms as well. In the primary bathroom, the water must leak under the floor as after our first night there we could hear swooshing water under our feet/floor outside the bathroom. We suspect there's likely a significant mold problem under the flooring.Kitchen appliances are old and need replacing. The dishwasher was so dirty and dingy inside, we opted to hand wash all our dishes. The oven door doesn't close properly, if you lean against it, the oven light flickers on and off. The washer and dryer sound terrible. The dryer is not working properly and sounds like it's going to explode when in use. After one use, we had 3 items that got stuck in the dryer, caught in the drum. My daughter's shorts were torn, a pair of mine had black grease marks on them where they were caught, and the ties of my husband's brand new swim trunks were ripped and caught as well. We obviously opted not to do any more laundry after that fiasco. We did not call the rental company with any of our complaints as there was nothing they could do to fix any of the above issues during our stay. For the amount we paid to stay in 403, we absolutely expected better and are highly disappointed.