Nice Property… BUT!The property itself is mostly nice and in a convenient location. Unfortunately, our experience was overshadowed by poor communication and a lack of hospitality from the host and property management from the very beginning.Upon arrival, we discovered that the oven was unusable. Rather than the host proactively offering a solution or gesture for the inconvenience, we had to go back and forth with the host and manager to address the issue.We also learned that the hot tub could only be turned on for two hours each day. We communicated our requested time 13 days before our arrival, yet when the time came, the hot tub had not been turned on—and ultimately, it was not functioning properly either.What was most disappointing was how these issues were handled. Neither the oven nor the hot tub was fixed during our stay (we do understand these things can take time to be replaced/repaired), and instead of feeling like the host genuinely took ownership of the problems, it often felt as though we were asking them for a favor simply by bringing the issues to their attention.The property itself had the potential to provide a great experience, but true hospitality is about how you handle things when they don’t go as planned. Unfortunately, the host’s approach to these inconveniences left a poor taste in our mouths and significantly diminished what otherwise could have been a very enjoyable stay.