Unfortunately, we experienced several issues during our stay that significantly affected our ability to use and enjoy the property as listed. Cleanliness/Health:* Rat infestation. The first morning we noticed our loaf of bread had been chewed through & rat droppings were on the counter. All fruits, vegetables, and paper products on the counter had to be discarded. We had to shop & store all food in the fridge and in our car. * Upon arrival, we encountered a very strong and pervasive cigarette smoke odor throughout the home, despite the listing clearly stating that the property is non-smoking. The odor was present in the air, furniture, and linens, and did not improve during our stay.Additionally, the property did not meet expected cleanliness standards and differed from the listing in certain furnishings. Living room furniture consisted of one 3 cushion sofa & one 2 cushion love seat. This was materially different from the layout that was listed and the reason we booked this property. The furniture was filthy.We reported these concerns, but they were not resolved during our stay. VRBO-Care policy is worthless.