Immogroom - Sea View on the Port - Next to the

Thank you very much for sharing your suggestion with us. We truly appreciate your feedback and understand that a small welcome pack with a few essentials such as coffee, milk, orange juice and snacks could make the arrival experience even more pleasant. We will take your suggestion into consideration and discuss it with the property owner as part of our ongoing efforts to improve the comfort and experience of future guests. Thank you again for taking the time to share this idea with us. We hope to have the pleasure of welcoming you back to Cannes on a future stay. The Upstays Agency

Thank you for your feedback. We’re glad you enjoyed the location. The apartment is as described, including the air conditioning details. The oven is currently marked as unavailable as it’s under maintenance. We always aim to provide accurate information and a reliable guest experience. Best regards, The Immogroom Team

Bonjour, Merci beaucoup pour cette excellente note. Nous sommes ravis que votre séjour vous ait pleinement satisfait. Au plaisir de vous accueillir de nouveau très prochainement, L’équipe Immogroom

Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié l’emplacement, le calme de l’immeuble et la superbe vue sur le Vieux Port. C’est en effet un cadre idéal pour profiter pleinement de Cannes à pied. Au plaisir de vous accueillir à nouveau très bientôt ! Cordialement, L’équipe Immogroom

Thank you very much for your detailed and constructive feedback. We’re delighted that you enjoyed the comfort, brightness, and location of the apartment. We’re truly sorry for the inconveniences you mentioned. The microwave has since been replaced, and additional cleaning and technical checks have been carried out to prevent similar issues in the future. Your comments about the kitchen equipment and small everyday details (like clothespins) are much appreciated — they help us keep improving the quality of our apartments and the guest experience. We hope to have the pleasure of welcoming you again soon on the French Riviera. Best regards, The Immogroom Team

Bonjour, Nous sommes surpris par la note attribuée, d’autant plus qu’aucun commentaire ne nous permet de comprendre les raisons de votre insatisfaction. La qualité de l’accueil et du séjour de nos voyageurs est une priorité absolue pour nos équipes. Sans retour précis, il nous est malheureusement impossible d’identifier un éventuel dysfonctionnement ou d’apporter une amélioration concrète. Nous restons bien entendu disponibles pour échanger et comprendre votre expérience si vous souhaitez nous en dire plus. Cordialement, L’équipe Immogroom