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Private Pool, Spa and Premium Resort Amenities Included!

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Screened private pool and relaxing spa with seating area and water view
Marvel Avengers-themed air-conditioned arcade with foosball and game tables for family fun
King Bed Cinderella Castle Suite with whimsical castle mural and en-suite bathroom
Comfortable open-plan living area with ample seating and flat-screen TV
Modern fully-equipped kitchen and dining area with seating for eight

Reviews

8.6 out of 10
Excellent
7 bedrooms7 bathroomsSleeps 183557 sq ft

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Rooms & beds

7 bedrooms (sleeps 18)

1. King Bed Suite – ‘Souk Suite’ – Ground Floor

1 King Bed

2. King Bedroom – Ground Floor

1 King Bed

3. King Bed Suite

1 King Bed

4. King Bed Cinderella Castle Suite – With shower over bath in p

1 King Bed

5. King Bedroom

1 King Bed

6. Agrabah – Aladdin Suite

2 Single Beds

7. Blue Tang – Dory Suite – 4 Twin beds in Bunk Arrangement plus

2 Single Bunk Beds

7 bathrooms

Bathroom 1 - En-suite to Bedroom 1

Bathroom 2 - Shared Bathroom

Bathroom 3 - En-suite to Bedroom 3

Bathroom 4 - En-suite to Bedroom 4

Bathroom 5 - Shared Bathroom

Bathroom 6 - Jack & Jill Bathroom

Bathroom 7 - Shared Pool Bathroom

Shared/communal pool

Spaces

Kitchen
Garden
Dining area

About this property

Private Pool, Spa and Premium Resort Amenities Included!

Solara Seaside Escape by Shine Villas

7 Bedrooms, 7 Bathrooms | Sleeps up to 18 | Private Pool and Spa | Games and Themed Rooms

The Home

Welcome to Solara Seaside Escape, a luxury family villa in the sought-after Solara Resort. With 7 bedrooms, 7 bathrooms, a private pool and spa, a media loft, and themed bedrooms for the kids, this home has been designed to delight every guest — from little adventurers to grown-ups ready to relax.

Bedrooms and Bathrooms

Ground Floor

King Suite 1 (Sleeps 2): King bed, ensuite bathroom with walk-in shower, garden tub, and dual vanities.

Upstairs

King Suite 2 (Sleeps 2): King bed, ensuite with walk-in shower.

King Suite 3 (Sleeps 2): King bed, ensuite with shower over tub.

King Suite 4 (Sleeps 2): King bed, ensuite bathroom.

Cinderella Castle Room (Sleeps 2): King bed, ensuite bathroom, whimsical princess theming.

Finding Dory Room (Sleeps 4): Bunk beds with trundles, colorful aquatic theming inspired by Dory and Nemo.

Agrabah Room (Sleeps 2): Inspired by Aladdin and Jasmine, with a shared Jack and Jill bathroom.

Total Capacity: Sleeps up to 18 guests in beds.

Living Spaces

Main Living Area: Open-plan lounge with comfortable seating, large Smart TV, and direct access to the pool deck.

Media Loft: Spacious upstairs lounge with sectional seating and Smart TV, ideal for movie nights or gaming.

Game Room: Air-conditioned “Heroes Arcade” with foosball, table hockey, gaming stations, and more.

Kitchen and Dining

Fully equipped kitchen with stainless steel appliances, refrigerator, microwave, dishwasher, and range.

Granite countertops and breakfast bar seating.

Large dining table perfect for group meals.

Outdoor Living

Private Pool and Spa: Screened-in with loungers and shaded seating.

Optional Pool Heating: $40 per day plus tax (minimum $200 for stays under 5 nights). Must be requested at least 48 hours before arrival to avoid a $40 activation fee. Heating recommended October through April.

BBQ Rental: Propane grill available for an additional fee, delivered clean and ready. Request in advance, grill not included in standard rental.

Resort Amenities

Guests at Solara Resort enjoy access to:

Heated resort-style pool and splash pad

Fitness center

Sports courts including basketball, volleyball, and soccer

On-site dining and bar

Kids’ play areas and community events

Guest Requirements and Booking

Check-In: 4 PM | Check-Out: 10 AM

Minimum Booking Age: 21 years old (young families welcome).

Guests must provide within 24 hours of booking:

Valid photo ID selfie

Names and ages of all adults

Signed rental agreement

Payment card verification if applicable

Occupancy: Limits apply 24 hours a day. No parties or events permitted. Quiet hours after 9 PM.
Pets and Smoking: Not permitted.

Cancellation Policy

Cancellations follow the published policy at the time of booking. Any eligible refund is processed promptly, minus the non-refundable 3.8 percent merchant processing fee retained by the bank. This ensures transparent and secure handling of all payments.

Book your stay at Solara Seaside Escape by Shine Villas and enjoy the perfect combination of luxury, themed fun, and family comfort, just minutes from Disney.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

A car is recommended for transport to and from this property

About the area

Kissimmee

Located in Kissimmee, this villa is near theme parks and near a water park. Old Town and Disney Springs™ are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Walt Disney World® Resort and Disney's Animal Kingdom® Theme Park. Travelling with kids? Don't miss Disney's Hollywood Studios® and Disney's Blizzard Beach Water Park. Make sure you get close to the area's animals with activities such as game walks and birdwatching.
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Map
Kissimmee, FL

What's nearby

  • Northeast Regional Park - 3 min drive - 2.4 km
  • Lake Davenport - 3 min drive - 2.4 km
  • Walt Disney World® Resort - 9 min drive - 10.1 km
  • Magic Kingdom® Park - 20 min drive - 22.2 km
  • Disney Springs™ - 21 min drive - 23.4 km

Getting around

  • Kissimmee Station - 33 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 40 min drive

Restaurants

  • ‪Wawa - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪7-Eleven - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬5 min drive
  • ‪Circle K - ‬6 min drive

Frequently asked questions

Does Private Pool, Spa and Premium Resort Amenities Included! have a pool?

Yes, this property has a pool. Pool types include heated pools.

How much does it cost to stay at Private Pool, Spa and Premium Resort Amenities Included!?

As of 26 Mar, 2026, prices found for a 1-night stay for 2 adults at Private Pool, Spa and Premium Resort Amenities Included! on 23 Apr, 2026 start from S$236, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Private Pool, Spa and Premium Resort Amenities Included! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Private Pool, Spa and Premium Resort Amenities Included!?

On-site parking is available at the property.

What time is check-in at Private Pool, Spa and Premium Resort Amenities Included!?

Check-in begins at 4:00 PM.

What time is check-out at Private Pool, Spa and Premium Resort Amenities Included!?

Checkout is at 10:00 AM.

Where is Private Pool, Spa and Premium Resort Amenities Included! located?

This family-friendly Kissimmee villa is within 3 mi (5 km) of Lake Davenport and Four Corners FC. Surfari Water Park and Island H2O Live! are also within 6 miles (10 km).

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 18 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 3 out of 29 reviews

8.4/10

Cleanliness

8.8/10

Check-in

8.8/10

Communication

9.4/10

Location

8.8/10

Listing accuracy

Reviews

Verified

8/10 Good

brittney k.

Liked: Check-in, communication, location, listing accuracy
Great size, great location!
Stayed 2 nights in Oct 2025
Response from VrboOwner on 14 Nov, 2025
Thank you! We’re so glad you enjoyed the space and the location. We’d love to host you again!
Verified

10/10 Excellent

Leanna V.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We loved everything about this place! Brought Disney magic and comfy warm feeling!
Stayed 6 nights in Oct 2025
Response from VrboOwner on 12 Dec, 2025
We are so happy to hear the place added a bit of Disney magic to your trip and felt cozy for you. That truly means a lot. You’re welcome back anytime!
Verified

10/10 Excellent

Zach D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Beautiful home, lots of space. About 30 minute drive to Disney. Host was great and very responsive.
Stayed 4 nights in Jan 2026
Response from VrboOwner on 1 Feb, 2026
We’re glad you enjoyed the space and found it comfortable. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Verified

8/10 Good

Lisa T.

Liked: Communication, location, listing accuracy
The house was nice, but the gate situation was a pain. We couldn’t get into the neighborhood
Stayed 4 nights in Jan 2026
Response from VrboOwner on 1 Mar, 2026
We appreciate that you find the house nice. We apologize for the inconvenience with the gate and understand how frustrating that must have been. We would have appreciated if this had been reported to us during your check-in so we could have addressed it right away.
Verified

10/10 Excellent

Shannon C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect

Wonderful accommodations! Everyone enjoyed the resort amenities! Smooth & easy check in! Highly recommend and would certainly stay again!!
Stayed 4 nights in May 2025
Response from VrboOwner on 29 May, 2025
Thank you so much for the kind words! We're thrilled to hear you had a great stay and enjoyed the amenities. We'd be happy to welcome you back anytime!
Verified

8/10 Good

Angela R.

Liked: Check-in, communication, location, listing accuracy
Had a few issues when arrived but it was handled
Stayed 3 nights in Oct 2025
Response from VrboOwner on 4 Nov, 2025
Thank you for your feedback! We’re glad to hear that any issues you encountered upon arrival were promptly addressed. We appreciate your understanding and hope you enjoyed the rest of your stay.
Verified

6/10 Okay

Latrice

Liked: Cleanliness, check-in, location, listing accuracy
The house was okay, however the host is trying to make me pay for sheets and towels that haven’t been washed even though the house had lots of bugs, to the point that the exterminator had to come out twice during my stay.
Stayed 6 nights in Dec 2025
Response from VrboOwner on 5 Mar, 2026
Thank you for your feedback. Regarding the concern you mentioned, our team responded promptly by sending a pest control professional to the property to address the issue that was reported. The pest control team visited the home during your stay to ensure the matter was properly checked.
Verified

10/10 Excellent

Norma S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Execelent house

It was a great pleasure to spend a weeks at your house, you have an amazing premise, everyone of us enjoy it all the childre's love the game room, and the swimming pool, was great, we will have in mind this home for our next trip, was exelent
Stayed 6 nights in Mar 2025
Response from VrboOwner on 5 Apr, 2025
Hi Normal, Thank you so much for your kind words! We're thrilled to hear that you and your family had such a wonderful time at our home. It’s great to know that the kids enjoyed the game room and pool—it’s always our goal to create a fun and relaxing space for our guests. We would love to host you again for your next trip. See you soon!
Verified

8/10 Good

Andre M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was clean, spacious, and family friendly with great amenities. It didn't feel welcoming, though. From the single roll of paper towels and one roll of toilet paper per bathroom, to the tiny soaps and lack of floor cleaner and kitchen supplies (i.e., sheet pan for the oven), we had to purchase a lot more "basic" supplies to use the space. And there were no spare blankets or trash bags. The house sleeps 18 and we were a party of 13 for 5 days. All of this made an otherwise lovely place feel underwhelming.
Stayed 5 nights in Dec 2025
Response from VrboOwner on 5 Mar, 2026
Thank you for your thoughtful feedback and for sharing your experience. We’re glad to hear that you found the home clean, spacious, and family-friendly, and that you enjoyed the amenities. We’re sorry to hear that some of the supplies provided did not meet your expectations. As a vacation rental, we do provide a starter set of essentials such as paper towels, toilet paper, and basic toiletries to help guests settle in, but these are not intended to last for the entire stay. That said, we appreciate your comments regarding the kitchen items, extra blankets, and trash bags, and we will certainly review these with our team as we continually work to improve the guest experience. Thank you again for your feedback, and we’re glad you were able to enjoy the home overall.
Verified

2/10 Terrible

Lauren M.

Disliked: Cleanliness, check-in, communication, location, listing accuracy
DO NOT stay here. The house was filthy, we killed 4 German roaches within an hour of being there. There are 7 beds but we were unable to find one with out someone else’s hair in it & the pillow cases were yellow. The pool had the last parties confetti & artificial nails floating in it, so unusable. These pictures of the house are old so the carpet is dirty with stains & the walls are not white anymore.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tyhesha P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Time

It was very pleasant and peaceful. Everything was pretty close to our area which was great. The only draw back was in the first room. We didn't realize until day 2 that the television would never turn on. There were plenty more to view though.
Stayed 3 nights in Oct 2023
Response from VrboOwner on 12 Nov, 2023
Thanks for sharing your experience! I'm glad to hear you had a pleasant and peaceful time. Apologies for the hiccup with the TV in the first room. And we appreciate you for letting me know about the issue during your stay and allowed our team to look into this. Looking forward to hosting you again!
Verified

10/10 Excellent

darryl j.

Liked: Cleanliness, check-in, communication, location, listing accuracy

More than enough room

Only problem I had was, we all left villa at 9:40. I wanted to check everything one last time. The code to get me inside was deactivated. Checkout was at 10. Other than that we had more than enough room.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 12 May, 2023
Hi Darryl, I'm glad to hear that you had more than enough room during your stay. However, I'm sorry to hear about the issue with the code being deactivated before checkout time. If you have any further concerns or feedback, please don't hesitate to reach out.
Verified

2/10 Terrible

Mohammed Z.

Liked: Check-in, location
Disliked: Cleanliness, listing accuracy

Overall conditions is not satisfactory of the house!

Furniture are old and not good looking. Cloths dryer was defective and took 2 days for them to fix it. Pool was not clean. They had to come to clean the pool. Beds were not clean properly. House has bugs. This house a lot of rooms; but I will not recommend this house to anyone after I stayed there 4 nights.
Stayed 4 nights in Jul 2024
Response from VrboOwner on 1 Sept, 2024
Thank you for your feedback. I’m very sorry to hear about the issues you experienced during your stay. We were able to send our team to address the cleaning concerns you reported and requested to be fixed. The pool is serviced and treated weekly, though we do encourage guests not to overuse it. Regarding the bugs, while it's challenging to avoid them entirely in a tropical environment, we take this seriously and work with a pest control partner to address the issue. Unfortunately, we did not receive a complaint about it during your stay. We strive to maintain high standards, and it’s clear we didn’t meet them in this case. Please know that we are taking your concerns to heart and will work to improve the experience for future guests. We appreciate your honesty and will use your feedback to make necessary improvements.
Verified

10/10 Excellent

Ramon T.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location
Stayed 5 nights in Jan 2026
Response from VrboOwner on 8 Feb, 2026
I’m really glad you enjoyed the location, it’s one of our favorite things about the home too. We truly appreciate you staying with us and hope to welcome you back again in the future!
Verified

10/10 Excellent

Rachel I.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Clean and Comfortable

We enjoyed our stay at this property. The house was clean and well located for some of the areas best parks. The drive to Disney was so easy and relatively traffic free (no I4 necessary!)
Stayed 11 nights in Nov 2022
Response from VrboOwner on 24 May, 2023
Hi Rachel, Thank you for your feedback! We're glad to hear that you enjoyed your stay at our property and found it to be clean and comfortable. It's wonderful that the location worked well for you, especially in terms of its proximity to some of the area's best parks. We're delighted to know that the drive to Disney was easy and relatively traffic-free, providing a convenient and hassle-free experience for you. We understand that avoiding I4 can make a significant difference in travel time and overall enjoyment. Thank you for choosing our property, and we hope to have the opportunity to host you again in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.
Verified

10/10 Excellent

Tiffany W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay close to Disney

We had 6 adults and 8 kids ages 1-12 and we loved our stay here! There was plenty of room for everyone. The kids loved the game room and the pool (community pool was super fun as well). I was nervous about staying somewhere with a pool and having a 1 year old with us (all other kids are strong swimmers) but there were lots of pool security features that I really appreciated. The back door has an alarm that goes off when open and the pool has a net security fence. The drive to Disney, restaurants, and grocery stores were super convenient. House was clean and pretty inside, lots of pillows and blankets. Thank you for a great stay!
Stayed 7 nights in Sep 2022
Response from VrboOwner on 3 Jun, 2023
Hi there, Thank you for sharing your positive experience of staying close to Disney! It's wonderful to hear that the vacation home provided ample space for your group of 6 adults and 8 kids, ensuring everyone had a comfortable stay. The game room and pool were a hit with the kids, and it's great to know that the community pool added to the fun as well. I'm glad to hear that the pool security features provided peace of mind, especially with a 1-year-old in your group. The alarm on the back door and the net security fence around the pool are important safety measures, and it's great to know that they were in place and working effectively. It's fantastic that the location of the vacation home was convenient for accessing Disney, restaurants, and grocery stores. Having these amenities within close proximity definitely enhances the overall experience. We appreciate your kind words about the cleanliness and interior of the house. Providing a clean and welcoming environment is important to us, and it's great to hear that there were plenty of pillows and blankets for your comfort. Thank you for choosing to stay with us, and we're delighted to have provided you with a great vacation experience. If you have any future travel plans or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay!
Verified

10/10 Excellent

Paula M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Trip

Good Stay
Stayed 4 nights in Jul 2022
Response from VrboOwner on 7 Jun, 2023
Hi Paula, Thank you for sharing your feedback about your recent family trip. We're glad to hear that you had a good stay with us. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for improvement, please feel free to let us know. We value your feedback and always strive to enhance our guests' experience. Thank you for choosing our property for your family trip. We hope to have the opportunity to welcome you back in the future and provide an even better stay.
Verified

8/10 Good

Desiree F.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in

Nice location

Beautiful house, great community amenities except the gate system never worked
Stayed 7 nights in May 2022
Response from VrboOwner on 9 Oct, 2023
Desiree is super guest, recommended to all hosts. Thank you very much for staying, hope to see you soon.
Verified

10/10 Excellent

Yasmin P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful home,very spacious house clean and cozy. I will go back to the same place for my next trip

I just love it
Stayed 3 nights in Aug 2022
Response from VrboOwner on 25 May, 2023
Hi Yasmin, Thank you for sharing your feedback! It's fantastic to hear that you found the home to be beautiful, spacious, clean, and cozy. Having a well-maintained and comfortable space can greatly enhance any trip. I'm delighted to know that you had such a positive experience that you're already planning to go back to the same place for your next trip. Returning to a familiar and loved location can be a wonderful way to create a sense of continuity and build upon the positive memories from previous stays. Your love for the place is evident, and I'm sure the owners or property managers would be thrilled to hear such positive feedback. It's always gratifying to know that guests truly appreciate and enjoy their accommodations. Thank you for sharing your experience, and I wish you many more delightful stays at this beautiful home in the future!
Verified

10/10 Excellent

Joanna C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Vacation Home

My family and I stayed here for our Florida vacation. We were a group of 15 people and we all fit very comfortably. The house was clean, spacious, and well equipped. We would definitely stay here again. Highly recommend for big families.
Stayed 7 nights in Jun 2022
Response from VrboOwner on 1 Sept, 2023
Hi Joanna, Thank you for choosing our vacation home for your family trip to Florida! We're thrilled to hear that all 15 of you were able to stay comfortably in our spacious and well-equipped house. Your kind words and recommendation mean a lot to us. We look forward to welcoming you and your family back for another stay in the future! Thank you.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

family Disney trip for 11 people

The home was great. Only negatives: Not enough towels, lots of little ants in house, garbage pick up left a lot to desire, pool and hot tub not heated, we could not find how to heat., no blender,parking for one car. But other than those items we had a great stay. Since I own rental condos in Florida and Alabama, I felt like the rental agreement from Shine Villas was harsh. Felt very threatening and cold. There is no warm and fuzzy there.
Stayed 7 nights in May 2022
Response from VrboOwner on 21 Oct, 2023
Hi there! Thanks for sharing your feedback. It's great to hear that you had an overall positive stay, but I'm sorry to hear about the inconveniences you faced.
Verified

10/10 Excellent

Catherine O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Space for Everyone!

This gorgeous property is exactly as pictured! Clean, beautifully decorated and perfect vacation floor plan. Each bedroom had a tremendous amount of space even with king size beds. The two kid-themed rooms were perfect for our younger guests to bunk together as well. The pool at the house was a bit smaller than we hoped, but the nearby community resort pool was awesome- cabanas, bar/food service and a great space for all ages. Safe neighborhood and area too! Management was excellent with communication and very accommodating to work with. We would absolutely stay at this property again!
Stayed 7 nights in May 2022
Response from VrboOwner on 9 Sept, 2023
Hi Catherine, We're delighted to hear that our property lived up to your expectations and that you found it clean, beautifully decorated, and well-suited for your vacation needs. It's great to know that the bedrooms offered ample space and that the kid-themed rooms were a hit with your younger guests. We appreciate your understanding about the pool size and are delighted that you enjoyed the nearby community resort pool. Your feedback about the safe neighborhood and the excellent communication with our management team is much appreciated. We'd love to welcome you back to our property for another stay in the future!" Thank you.
Verified

10/10 Excellent

MOSHE F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful house

We had a great time, thank you for being on top of everything we needed.
Stayed 14 nights in Apr 2022
Response from VrboOwner on 23 Aug, 2023
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great time during your visit. Our team strives to provide excellent service and ensure that all your needs are met. We hope to have the pleasure of welcoming you back in the future!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great home

Easy rental.
Stayed 11 nights in Mar 2022
Response from VrboOwner on 9 Oct, 2023
Hi there, Thank you for the positive feedback! If you have any suggestions or if there's anything specific you liked about the home, feel free to share. We're here to make your stay as enjoyable as possible!
Verified

2/10 Terrible

Stacy p.

Liked: Location
Disliked: Cleanliness, check-in, communication, listing accuracy

Terrible service

Wasted my money awful dirty ants they control heat and a/c don’t care about renters are very rude and mean pool and jacuzzi broke no heat my kids tripped on the rugs the never picked the trash up and never even cared to help
Stayed 22 nights in Jan 2022
Response from VrboOwner on 22 May, 2022
We don’t recognise a single line of this review. The guest arrived for a 3 week stay on a last minute booking. At first she said she was in urgent need to get away from a family member so it was all a little strange from the start. 3 days in she explained she said the weather (Florida had a rainy period of about 10 days in February) was not what they had hoped for and wanted to use their travel insurance to refund the rest of their 3 week trip. And then said her teenage pregnant daughter was home sick and they wanted to reduce their length of stay. She then later said it wasn’t the weather but a family member was now Ill at home with a heart attack so she needed to go home to see them and she was adamant she purchased some sort of insurance, which of course she may have but not from us so we advised her to contact them. Regrettably as we weren’t able to give her a refund on account of the weather she threatened to leave a negative review. None of what she has said reflects this beautiful brand new home. Overall a very strange experience.

About the host

Hosted by Shine Villas

Host profile image

Languages:

English, Spanish, Portuguese
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