8/10 Good
Cherith G.
16 July 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Very pleasant experience!
Staying at the Sea Gem was a great experience! Debbie was always quick to respond to any questions before our reservation time. The villa is very welcoming and everything had been explained thoroughly and we navigated with ease! We cooked most of our meals during our 10 day stay and the kitchen was very efficient! Amenities were excellent! The beach supplies were so convenient! We would definitely stay here again!
As far as the actually resort goes, it was also very convenient. Layout was nice and the staff members we encountered were friendly. The walk to the beach isn't too long. Probably 7-10 minutes, depending on which building you're in. The boardwalk is beautiful and the shuttle runs constantly, however we never used it because we always took so much stuff with us.
Minor complaints about the resort (which wouldn't keep us from staying at the resort again) is everything could use a little TLC. (Again, resort- not Villa) Maybe some fresh paint, upgraded elevators, or small updates like that would give the place a fresh look and make it have a better feel to it. But again, everything was very convenient and nice! If you want fancy, this resort is not for you. However, its clean and tidy.
One other small complaint is the indoor pool (the only one we used). We did not care for the concrete texture of the pool walls/floor. We were constantly scratching our feet and my son even split his toe open and was bleeding. Nothing major, but an update on the pool would be nice.
Cherith G.
Stayed 9 nights in Jul 2023
