I'll start off with part of the disappointment was not understanding the description of the property. It says it sleeps 6, and it does. But it will sleep four adults and two children. It does list Junior bunk beds in the description, but that apparently it is easy to overlook.The front door security is the worst ever. There is only the electronic lock with no additional deadbolt or any way to secure the door from the inside. The door can be easily opened from the outside with just a regular knife, probably even a credit card. The Lock is also loose. We put one of the chairs under the handle to keep someone from coming in the room at night. One of the emails sent mentioned that the lock code would change at 10 on checkout day. It is not a Wi-Fi enabled lock. I doubt the cleaning staff changes the codes every time they clean. I feel it is likely that the code is always the same, or if the cleaning staff does change it, all the doors that they cleaned will have the same code. This would not be a huge deal if they just left the deadbolt usable in the home. One of the master shower doors is off track and does not work.There are plastic corner pieces that protect the sheetrock in some areas. These are broken, hanging out from the wall, with the nails pulling out of the sheetrock.The amount of communication is over the top and ridiculous. It gets to a point that you will not even read the email or text message. 14 Emails, five texts.