Stunning Pool Home With Spa, Themed Rooms, Close To WDW

Thank you for sharing your wonderful experience during your recent stay. It is nice to hear that you have enjoyed the vacation home, especially the pool/spa and all the amenities. It was a delight hosting you! We are looking forward to your next stay! Orlando Rent a Villa Team

Thank you for your candid feedback. We're pleased to hear that you enjoyed the house and that everyone had a great time. Our dedicated cleaners ensure that each home is left spotless, and we're thrilled that their efforts were appreciated. We apologize for any discomfort you experienced with the beds. While we understand that mattress preferences vary from person to person, we will thoroughly review your comments and discuss potential adjustments with the homeowner to enhance future stays. Regarding the AC and pool heater, we're glad to confirm that they were in proper working order, as verified after your departure. It's important to note that, as outlined in the Rental Agreement you signed, the AC settings range from 72-78 degrees for guest comfort, which is its typical minimum setting to prevent any potential malfunctions. We hope that this clarification, coupled with the enjoyable experience you had in our home, will encourage you to return for another visit. We look forward to hosting you again! Orlando Rent a Villa Team

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience wasn’t what you had hoped for, and we truly appreciate you bringing these details to our attention. Our homecare team works hard to maintain high cleaning and property standards, and we regret to hear that aspects of the home did not reflect that during your stay. Please know your comments about will be reviewed closely with our homecare team. We also appreciate your observations about the pool heating schedule, bathroom setup, and other property details. These are valuable insights that can help us improve both comfort and functionality for future guests. Your feedback will be carefully considered as part of our ongoing review process. Thank you again for sharing your experience, we hope you’ll give us another opportunity in the future to provide a stay that fully meets your expectations. Orlando Rent a Villa Team

Thank you for sharing your detailed feedback. We're sorry to hear about the issues you encountered during your stay, and we want to clarify these points to avoid any confusion for future guests. Firstly, we want to assure you that the remotes provided for the TVs are designed to be more convenient than manual controls. We regret that you had difficulties using the TV remote in the master bedroom and wish you had informed us so we could have assisted you in accessing different channels. Secondly, regarding the clogged shower, we apologize for the inconvenience. Our maintenance team has since resolved this issue. We wish you had notified us during your stay, as it would have been an easy fix. We also understand your disappointment with the spa temperature and the issues with the ceiling fan and light. We had indicated the specific temperatures the spa would reach, and you had confirmed your understanding of how it worked. It's unfortunate that despite this, you were still dissatisfied with the experience. We recognize that expectations may not always align with reality, and we're saddened that, even though the spa was functioning as described, it didn't meet your expectations. We will try our best to be extra clear with our regulations to avoid further confusion. Finally, as for the check-in process, we apologize for any inconvenience it caused. The procedure was clearly outlined at the time of booking, allowing guests to decide if they wished to proceed. While we understand that our policies may have been a discomfort, they are in place to protect our guests, homeowners, and ourselves from potential scammers and hackers. Thank you again for your insights. Your feedback helps us improve, and we hope that with these clarifications and our commitment to providing a better experience, you will consider staying with us again. Orlando Rent a Villa Team

It is such a delight to hear that you've enjoyed your stay! We are looking forward to your next vacation with us, see you real soon! Orlando Rent a Villa Team