Entire home

Grand Gem for Large Groups: Pool, Cinema, Playroom

Photo gallery for Grand Gem for Large Groups: Pool, Cinema, Playroom

Living area
AT&T Stadium, host of world cup 2026 [29 min drive]
Feeling like some friendly competition? Try your hand at ping pong or pool! Don’t forget to make a friendly wager!
Interior
Dining

Reviews

8.6 out of 10
Excellent
4 bedrooms3 bathroomsSleeps 13

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View in a map
Carrollton, TX
  • Place, Southwest Athletic Center
    ‪4 min drive‬
  • Place, Coyote Ridge Golf Club
    ‪5 min drive‬
  • Place, Lewisville Lake Environmental Learning Area
    ‪6 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪16 min drive‬

Rooms & beds

4 bedrooms (sleeps 13)

Bedroom 1

1 King Bed and 1 Double Sofa Bed

Bedroom 2

1 Queen Bed

Bedroom 3

1 Queen Bed

Bedroom 4

1 King Bed, 1 Single Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

3 bathrooms

Bathroom 1

Bathtub · Toilet · Shower only

Bathroom 2

Bathtub · Toilet · Shower only

Bathroom 3

Bathtub · Toilet · Shower only

Spaces

Kitchen
Office
Balcony
Garden

About this property

Grand Gem for Large Groups: Pool, Cinema, Playroom

Summary:

They say everything’s bigger in Texas and that’s certainly the case when it comes to this lovely Carrolton vacation home! This southern mansion is spacious, airy, and open with plenty of space for groups of up to 13 guests! Featuring a cinema room, game room and an outdoor swimming pool, there’s so much entertainment here, you won’t want to leave!

✔ 4 bedrooms (sleeps up to 13 guests)

✔ 3 bathrooms

✔ Fully equipped chef’s kitchen

✔ Cinema room and playroom

✔ Outdoor pool



The Space:

Our home caters to both short term and medium term stays, making it an excellent choice for corporate housing needs. Whether you find yourself temporarily displaced from your home or require accomodations for your team during an extended project in our area, we provide a welcoming and comfortable "home away from home" experience.



★ KITCHEN ★



This upgraded kitchen features granite countertops for a luxurious upscale atmosphere along with bright modern white cabinets for that HGTV sparkle.



✔ Fully equipped kitchen for all your cooking needs

✔ Stainless steel appliances - oven, fridge, freezer, stove, microwave, dishwasher

✔ Cooking essentials, place settings, and dining utensils

✔ Granite countertops, kitchen islands, and breakfast bar



★ LIVING AREA ★



Featuring cozy hardwood floors and a spacious vaulted ceiling for an open comfortable atmosphere, this living space was designed for creating great memories with family and friends!



✔ Open and spacious with vaulted ceilings

✔ Comfortable couches for seating

✔ Coffee tables, lighting, and designer rug

✔ Flat-screen TV and high-speed Wi-Fi



★ DINING ★



Whether you’re enjoying a homecooked southern meal or taking full advantage of modern take-out conveniences, there’s something to celebrate.



✔ Dedicated formal dining room for sit-down meals

✔ Dining table with plenty of seating

✔ Tasteful décor and thoughtful touches



★ BEDROOMS ★



All rooms feature plush mattresses, fluffy pillows, and thoughtful décor to help put you at ease. With so many nearby exciting attractions to check out, you’ll need your rest to ensure you have enough energy!



✔ Primary bedroom with a spectacular ensuite bathroom

✔ 3 additional bedrooms with various bed arrangements (king, queen, and sleeper sofas)

✔ Can comfortably sleep up to 13 guests



★ BATHROOMS ★



The primary bathroom was designed to give you a spa-like feel with its luxurious tub, glass walk-in standing shower, and granite countertops! Let this be your private retreat to unwind and relax!



✔ 3 private bathrooms including the primary ensuite

✔ Glass walk-in standing shower for easy accessibility

✔ Bathtubs in the remaining two bathrooms



★ ENTERTAINMENT ★



Grab some popcorn and enjoy your favorite movies in the cinema room. If you’re feeling competitive, rile up some friendly competition in the playroom and challenge your friends to a speedy match of ping pong!



✔ Cinema room with very comfy sofa for everybody

✔ Playroom (located in the garage)

✔ Plenty of games available including a kids table and a ping pong table



★ BACKYARD ★



Spacious and large, there’s plenty of room for everyone! Whether you fancy a thrilling game of Marco Polo or prefer a relaxing sun bathe by the pool, your options for enjoyment are endless! Just don’t forget the sunscreen!



✔ Spacious outdoor swimming pool

✔ Fully fenced yard for your privacy



★ ADDITIONAL AMENITIES ★



✔ Free parking is available to guests on driveway.

✔A laundry room has a washer and dryer available for your use.



Lastly, we must stress that we do NOT allow parties or large unauthorized gatherings of any sort at our property. We are adamant about only welcoming families and groups who are looking to relax and enjoy the beautiful stunning backyard and the amenities the home has to offer.



Please note that our occupancy is 13 guests but, by the City of Carrollton code, the property may not be occupied by more than four people who are unrelated by blood, adoption, or marriage, with exception of children related to an occupant.



Guest Access:

Enjoy the Comfort and Convenience of Self-Check-In: we make your arrival seamless with our easy self-check-in process. One day before your arrival, you'll receive an email with detailed instructions and answers to any last-minute questions you may have. If anything is unclear or if you need assistance, our team is just a message away — we’re always here to help and make your stay as smooth as possible.



Early Check-In & Late Check-Out Available: need a little extra time? We’re happy to offer early check-in and late check-out options, subject to availability. These upgrades may include a small additional fee. If you're interested, we’ll do our best to accommodate your request.



The house is exclusively yours, without interruption for the duration of your stay, so relax, unwind, and make yourself at home.



The Neighborhood:

Located in the heart of the Dallas-Fort Worth area, the city of Carrollton is a vibrant community with a high quality of life, abundant parks, and plenty of safe neighborhoods. Conveniently located only 15 minutes from the DFW airport, there are also lots of restaurants, coffee shops, and parks for you to explore!

Here are a few highlights to check out while you’re here:

✔ Historic Downtown Carrollton, an exciting area with an assortment of shops, restaurants, bars, and ice cream for you to explore [10 min drive]

✔ Indian Creek Golf Club, a public golf course with 2 rolling championship courses, a bar, and a grill restaurant [4 min drive]



For those interested in exploring Dallas, here are some noteworthy attractions:

✔ ICR Discovery Center for Science & Earth History, a museum with stunning planetarium shows, state-of-the-art exhibits, and live science presentations! [15 min drive]

✔ Sam Houston Trail Park, a greenbelt featuring 22-miles of pathways for walking, biking, and rollerblading alongside the river [13 min drive]

✔ AT&T Stadium, host of world cup 2026 [29 min drive]



Getting Around:

If you arrive by car, you will be happy to know that we offer a free parking spot if driving is something you would like to avoid during your stay Uber and Lyft are only minutes away 24/7.



Other Things to Note:

★ SAFETY DEPOSIT OR DAMAGE WAIVER REQUIRED ★



We understand that accidents can happen. To help protect the space and ensure a worry-free stay, all reservations require either a damage waiver or a safety deposit.



You can choose the option that works best for you: a non-refundable damage waiver ranging from $39 up to $79, which covers accidental damage and normal wear and tear (no deductible) or a refundable safety deposit of $450, which will be returned after checkout as long as no damage is found and all house rules are followed.



If you’ve already purchased Damage Protection Insurance through a third-party provider, feel free to share your policy with us—we’re happy to review it and we may consider waving the requirement based on your coverage.



Please note: The damage waiver does not cover damage caused by house rule violations.



★ GUEST VERIFICATION REQUIRED ★



To help ensure a safe and seamless experience for all guests, guest verification is required prior to confirming your reservation. This simple step is part of our commitment to providing a secure, smooth, and personalized stay for every guest.



★ PET-FRIENDLY STAY ★



Don’t leave your furry friends back home. Take them with you so they can enjoy a perfect vacation! We welcome house-trained pets with a non-refundable pet fee of $150 per pet (maximum of 2 pets per stay). Please notify us in advance so we can make the necessary arrangements to ensure a comfortable stay for you and your four-legged companions.



★ MAXIMUM ADULTS ★



This property accommodates up to 13 guests; however, per City Regulations, only 7 adults are allowed.



★ NO STREET PARKING ★



No street parking is allowed due to City Parking Regulations. The maximum number of cars allowed are 2 cars in the driveway.



★ NO PARTIES/LARGE GATHERINGS ★



We hope you use and love our home but must remind you that only registered guests will be allowed over while you are renting our property. Please feel free to reach out if you have any questions. If you’re not sure if your stay falls under these restrictions, please consult before booking.



★ ADDITIONAL NIGHTLY RATE FOR 7+ GUESTS ★



Our nightly rate includes the first six guests. With each additional guest, a $29/night fee will be applied.



★ FIREPLACE NOTE ★



Our fireplace is gas operated. Please only use this fireplace if you are familiar with how to use it properly and be aware that you are doing so at your own risk. Please DO NOT leave it unattended at any time. Thank you kindly.



★ TOWELS NOTE ★



Please note, we offer plenty of body towels for your use but feel free to bring your own pool towels if you'd like.



★ ENTERTAINMENT★



All our smart TVs are equipped with streaming apps like Netflix, Amazon, and YouTube. Guests are welcome to login with personal accounts.



★ SHORT TERM RENTAL PERMIT ★



The Short Term Rental Permit Number for this house is P-00057 issued by the City of Carrollton.



★ NOISE LEVEL MONITORING ★



Please note that in order to be a good neighbor and host responsibly, comply with local noise ordinances and occupancy regulations, and prevent unauthorized parties, we have installed a noise alert device in our home. We can assure you that your privacy is our utmost concern; this device is NOT recording NOR storing sound data. The noise alert only functions to measure decibels and send alerts in case reasonable noise levels are exceeded.



Thank you very much for your understanding.



Interaction with Guests:

Whether you need an extra towel, can’t find the oven mitts, or want advice on where to get the best steak in town, we have your back. Just give us a shout - we’re here and available to make your visit spectacular!

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House Rules

Check in after 4:00 PM
Minimum age to rent: 23
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
Charge may apply
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Smoking

Smoking is not permitted
* Smoking of any type is not allowed! Violations are subject to a $450 fine plus the cost to clean, deodorize, and repair damages. * Check-in/chec...

Important information

You need to know

Property # 2734988vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Carrollton

Northwest Carrollton, a neighbourhood in Carrollton, is home to this holiday home. Galleria Dallas and Grapevine Mills Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Great Wolf Lodge Waterpark. Looking to enjoy an event or a game while in town? See what's happening at Ford Center or The Colony Five Star Complex.
Map
Carrollton, TX

What's nearby

  • Southwest Athletic Center - 4 min drive - 3.0 km
  • Coyote Ridge Golf Club - 5 min drive - 3.4 km
  • Lewisville Lake Environmental Learning Area - 6 min drive - 6.7 km
  • The Vista - 6 min drive - 6.7 km
  • Blooms Candy & Soda Pop Shop - 7 min drive - 7.8 km

Getting around

  • North Carrollton-Frankford Station - 3 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive

Restaurants

  • ‪RaceTrac - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

Frequently asked questions

Is Grand Gem for Large Groups: Pool, Cinema, Playroom pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Grand Gem for Large Groups: Pool, Cinema, Playroom?

As of 19 May, 2026, prices found for a 1-night stay for 2 adults at Grand Gem for Large Groups: Pool, Cinema, Playroom on 23 Aug, 2026 start from S$678, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Gem for Large Groups: Pool, Cinema, Playroom?

There is free parking nearby.

What time is check-in at Grand Gem for Large Groups: Pool, Cinema, Playroom?

Check-in begins at 4:00 PM.

What time is check-out at Grand Gem for Large Groups: Pool, Cinema, Playroom?

Checkout is at 10:00 AM.

Where is Grand Gem for Large Groups: Pool, Cinema, Playroom located?

Located in Northwest Carrollton, this holiday home is 2.6 mi (4.1 km) from Coyote Ridge Golf Club and within 6 miles (10 km) of The Lakes at Castle Hills and The Vista. Lewisville Lake Environmental Learning Area and Blooms Candy & Soda Pop Shop are also within 6 miles (10 km). North Carrollton-Frankford Station is 28 minutes by foot.

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 13 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.0/10

Cleanliness

9.0/10

Check-in

9.4/10

Communication

9.4/10

Location

8.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Justin S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Billing and communication mostly took place out of VRBO which made it difficult to book on behalf of corporate travel. Constant need to enter the property for appraisals. Otherwise property worked out great for a month long stay.
Stayed 21 nights in Dec 2025
Verified

10/10 Excellent

Judy E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great size home for family!

It was a nice size home that slept all 8 of our family. Nice size rooms, kitchen and great location!
Stayed 3 nights in Dec 2024
Response from VrboOwner on 14 Jan, 2025
Your feedback is like a ray of sunshine! A spacious home with enough room for everyone, plus a great location—it’s always a win. Glad it worked out so well!
Verified

10/10 Excellent

Jeff V.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place

To unwind
Stayed 2 nights in Feb 2025
Response from VrboOwner on 7 Mar, 2025
We hope you enjoyed your stay. You are welcome to stay with us anytime.
Verified

10/10 Excellent

Lev C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great family spot!

The game room was fun as was the movie theater room! The pool was full of leafs, but they had them cleaned out the second day!
Stayed 2 nights in Nov 2024
Response from VrboOwner on 3 Dec, 2024
Thanks for sharing your experience Lev! So glad you had fun in the game and movie theater rooms! Apologies about the pool, but we're happy to hear it was taken care of quickly. We appreciate you letting us know and hope to host you again soon!
Verified

8/10 Good

Tonya W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Our stay

Home was very nice! Easy process. Would stay there again.
Stayed 2 nights in Aug 2022
Response from VrboOwner on 3 Aug, 2023
As a host, we always try our best to make it a quick and smooth booking experience and check-in for our guests. You are welcome any time, Tonya!
Verified

10/10 Excellent

Kenyon F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very exceptional!!!!

It was exactly as described,very beautiful place thank you!!!!!
Stayed 5 nights in Dec 2023
Response from VrboOwner on 12 Sept, 2024
It was a pleasure hosting you Kenyon! You are welcome to stay with us anytime.
Verified

8/10 Good

Joshua E.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great getaway

We enjoyed it.
Stayed 1 night in May 2022
Response from VrboOwner on 3 Aug, 2023
We are very happy and grateful that you have chosen to stay with us, Joshua! You are always welcome to book and stay with us again anytime!
Verified

10/10 Excellent

Jennifer D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Home

This is an amazing home, very clean. Plenty of room for everyone and lots of fun things to do. We had a blast whether it was inside or out in the pool. Thank you for allowing us to stay.
Stayed 3 nights in Jun 2023
Response from VrboOwner on 3 Aug, 2023
You were an amazing guest, Jennifer. We always keep our house nice and clean for our guests to have a comfortable stay. It was a pleasure hosting you, and we look forward to hosting you again soon!
Verified

10/10 Excellent

Amy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Relaxing, family friendly, beautiful

Property is exactly as described. Great Communication with owner. Linens smelled so nice! Very safe and beautiful neighborhood.
Stayed 2 nights in May 2022
Response from VrboOwner on 3 Aug, 2023
We are blown away by this review, Amy. We are grateful that your family has chosen to stay in our home. We always keep our house nice and clean for our guests to have a comfortable stay. We have nothing but good words for your family. We look forward to hosting you again next time you visit the DFW Area. :)
Verified

10/10 Excellent

Sally F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great layout!

This house worked very well for our sibling reunion! The kitchen is large, the upstairs media room was fantastic and we all enjoyed the billiards and ping pong table located in the garage. The neighborhood area was nice!
Stayed 3 nights in Sep 2023
Response from VrboOwner on 9 Sept, 2024
What an incredible review Sally! We're so grateful that you had such a memorable experience during your stay. Eagerly awaiting the opportunity to host you again soon!
Verified

10/10 Excellent

Nelson B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Home for Families

This property was great for our two familes. Plenty of room and the kids had lots to keep them busy and allow the adults to have time without them always around, ha. Theater room was a big hit with the kids and so was the game room with pool table and ping pong table. Pool would have been great, but we traveled during winter, so only got to use the hot tub and that was nice to have. Highly recommend for familes. Plus the location was close to everything.
Stayed 7 nights in Dec 2024
Response from VrboOwner on 14 Jan, 2025
It sounds like this place was perfect for your families! The theater room, game room, and hot tub made for a great stay, even in winter. Having plenty of space for everyone and a location close to everything is definitely a bonus. Thanks for the great recommendation—sounds like a fun time all around!
Verified

10/10 Excellent

Cyndi F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect!

Our team was well rested for their games! This was a great spot for them! Thank you!
Stayed 2 nights in Dec 2022
Response from VrboOwner on 3 Aug, 2023
You were a perfect guest for us, Cyndi. It would be a pleasure to host you again next time!
Verified

8/10 Good

Erin B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good for our group of 8

The house was fine with modern decor. The beds on the main floor bedrooms were low to the ground and family room furniture had low backs. I’m sure the low backs were to be able to not obstruct view of tv from the kitchen.. but if you are tall, it was not confortable.
Stayed 3 nights in Dec 2023
Response from VrboOwner on 10 Dec, 2024
Thanks for your honest feedback Erin! We're glad you liked the modern décor and overall found the house fine. We can see how the low beds and furniture might not have been the most comfortable if you're tall. We’ll make a note of this for future improvements. We’re always looking for ways to enhance the guest experience, so we really appreciate you sharing this!
Verified

10/10 Excellent

Burlene B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

FamEvent

Lots of space, good kitchen with appliances. Hot tub bathtub did not work and the one outside was hard to get into but the family loved it. Nice to have choice of pool and hot tub. Enjoyed the volleyball pool. Not very handicapped accessible and hard on old people knees. All furniture short and beds were so low you needed help to get out of bed. It was a great place to gather and the teens loved it but as a family we would not use again. Great place for active people and teens.
Stayed 2 nights in Aug 2022
Response from VrboOwner on 3 Aug, 2023
Thank you for taking the time to share your experience with us, Burlene. We regret, however, to learn that we fell short in some areas. Your comments are well considered as we look into ways to enhance guests' experience. Please be assured that will look into the matters you raised. We hope to have the pleasure of welcoming you again soon.
Verified

4/10 Poor

Rebecca K.

Liked: Cleanliness
Disliked: Check-in, location, listing accuracy

Misleading

The conditions under which I rented changed as the date approached and there was nothing I could do about it. The worst was I was promised places for five cars, but it was changed to two the day we arrived. As a rental for 18 people, parking for two cars isn't sufficient. The description of the bedrooms did not communicate how odd the layout is with two bedrooms combined into one large room. The pool wasn't cleaned until the last day we were there, which means it was unusable until then because of recent storms. I do not recommend this property for more than eight people.
Stayed 4 nights in Jun 2025
Verified

4/10 Poor

eric a.

Liked: Cleanliness, communication, location
Disliked: Check-in

"Gentle Reminders"

Not a place or management company I will stay with again. I own VRBO properties and this was a bad experience and good lesson. If you enjoy getting "gentle reminders" multiple times per day via email and text about maintenance (asking for our help no less with the pool), check-out time in two days, check-out time tomorrow, check-out time this morning, make sure there is dead silence at 9PM...then this is the place for you. The owners claim that this is their home and this is their neighborhood. (Not sure I buy it, as this house is part of a large rental pool in the Dallas market) Incessant communication was terribly annoying and did not feel welcoming. Felt a little stalking. Just because you start a communication with the words "gentle reminder" doesn't make it "gentle". Kind of like me saying, "They clearly just slapped paint on walls and called it remodeled; bless their hearts". See what I did, there? The house was in a good location. Everything worked. Nothing spectacular or wrong with it. Just a nice house in a safe neighborhood. Feels a little like a hostel due to bedrooms and beds everywhere. Feels like spaces were converted to bedrooms, just to generate more $$$$. Part of a large management company called Golden Nest Property Management. Look them up before renting here. Be prepared to give more personal information to them than is necessary to rent a house for a long weekend. Does not feel like a VRBO experience, in my opinion. Nothing personal about it.
Stayed 3 nights in Oct 2024
Response from VrboOwner on 27 Mar, 2025
Thank you for your feedback. We strive to provide clear communication to ensure a smooth stay, though we understand that our reminders may have felt excessive in your case. As part of our process, we ask standard preliminary questions to ensure a seamless check-in and stay. No specific issues were reported during the visit, and we're glad to hear the home met expectations in terms of location and functionality. We appreciate your perspective and will take it into consideration as we continue to improve our guest experience.
Verified

10/10 Excellent

Sharon T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

We LOVED this home!

The home is delightful, especially for families with children. The projector TV media room was SO comfortable and so accommodating for our kids and adults alike!!! The garage "play room" is amazing with a ping pong table, pool table, connect four and bouncy balls. The hot tub was greatly enjoyed. We wished the pool was heated, because the kids would have probably rejected gifts to stay in the pool! The walk to the playground close by was easy and safe and the playground was fabulous!!!!! Lots of paper goods, laundry detergent and dryer sheets....is not always the case with a VRBO. The owners were prompt to respond to our questions and were polite and kind. We had a great time making memories in this house! Overall, the experience was a perfect 10!
Stayed 3 nights in Dec 2022
Response from VrboOwner on 3 Aug, 2023
We are blown away by this review, Sharon. We are grateful that your family has chosen to stay in our home. It's our top priority to make sure our guests feel comfortable during their stay. We have nothing but good words for your family. We look forward to hosting you again next time you visit the area. :)
Verified

2/10 Terrible

Melissa M.

Liked: Check-in, location
Disliked: Cleanliness, listing accuracy

Dirty and smelled awful

Worst short term rental I’ve stayed in. There were dead and alive bugs throughout the house, dog hair and dust everywhere, kitchen was not clean and a very very strong “air freshener” smell that seemed like it was coming out of the air vents itself. Also, the back door was open when we arrived. The only reason we stayed was because it had a pool and we had no other options. I contacted the property manager upon arrival about these issues, and they promised a cleaner would come out the following day. No cleaners ever showed.
Stayed 3 nights in May 2022
Response from VrboOwner on 3 Aug, 2023
Thank you for your feedback, Melissa. We would like to apologize for the inconvenience that you had experienced. The Dallas area has a bugs issue during this time of year and we try our best to maintain our home bugs-free by subscribing to a Pest Control Company. They did a service treatment 2 days before your check-in and some of the bugs you may have seen were already dying as a result. We are sending them again in the next few days to do a follow-up on the treatment. We also hire a professional cleaning company who normally does a great job at cleaning. We forwarded your feedback, and we have scheduled a deep cleaning to address the issues. As compensation for the inconvenience, we have processed a $150 refund on the cleaning fee. We're glad that your kids enjoyed the pool. We look forward to hosting your family again to improve your first impression. :)
Verified

10/10 Excellent

Donald B.

Liked: Check-in, communication, location
Stayed 3 nights in Apr 2025
Response from VrboOwner on 23 May, 2025
Thank you for choosing to stay with us! We look forward to your next visit!
Verified

10/10 Excellent

Brenda F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Stayed 2 nights in Jul 2024
Response from VrboOwner on 3 Sept, 2024
We hope you had a great stay Brenda! You are welcome to stay with us anytime.

About the host

Hosted by Goldnest

Host profile image

Languages:

English
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