Entire home

'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR

Photo gallery for 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR

Exterior
Property grounds
Pool
Exterior
Living area

Reviews

9.6 out of 10
Exceptional
10 bedrooms10+ bathroomsSleeps 286900 sq ft

Popular amenities

  • On beach
  • Private pool
  • Hot tub on site
  • Garage parking available
  • Pet-friendly
  • Kitchen

Explore the area

View in a map
Isle of Palms, SC
  • Place, Front Beach
    ‪4 min walk‬
  • Place, Isle of Palms Beach
    ‪4 min walk‬
  • Place, Isle of Palms Marina
    ‪11 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪30 min drive‬

Rooms & beds

10 bedrooms (sleeps 28)

Bunk bedroom

1 Single Bed and 1 Double Bed

Bunk bedroom

1 Single Bed and 1 Double Bed

King bedroom

1 King Bed

King bedroom

1 King Bed

King bedroom

1 King Bed

King Bedroom

1 King Bed

King Master suite 1

1 King Bed

King Master suite 2

1 King Bed

King Master suite 3

1 King Bed

Queen bedroom

1 Queen Bed

10 bathrooms, 1 half bathroom

Full Bathroom

Bathtub or shower · Toilet

Full Bathroom

Toilet · Shower only

Full Bathroom

Toilet · Shower only

Full Bathroom

Bathtub or shower · Toilet

Full Bathroom

Bathtub or shower · Toilet

Full Bathroom

Bathtub or shower · Toilet

Full Bathroom

Bathtub or shower · Toilet

Half Bathroom

Toilet

Master Bath 2

Toilet · Shower only

Master Bath 3

Toilet · Shower only · Jetted bathtub

Master Bathroom 1

Toilet · Shower only · Jetted bathtub

Spaces

Kitchen
Balcony

About this property

'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR

**3908 Palm Blvd is Presented by Exclusive Properties Vacation Rental Agency on Isle of Palms**
**New renovations just completed!

--Description
As part of our Luxury Collection, 'Belle Mer' provides you with the luxury you expect and deserve in a custom, island home overlooking the pristine Atlantic Ocean. Belle Mer offers the absolute finest in beach front living with its ten bedrooms, ten and half bathrooms, and carefully constructed indoor and outdoor spaces.
This gorgeous home includes many luxury features such as the elevated infinity edge pool, and heatable hot tub overlooking the Atlantic Ocean, landscaped backyard, Brazilian cherry hardwood floors, five decks and outdoor living areas, elevator.

--Features
- 10 bedrooms, 10.5 bathrooms
- Ocean front
- Private pool and Hot Tub (heatable - inquire for cost)
- Elevator (inquire if needed for disability purposes, does not go to 3rd floor master)
- Newly Updated kitchen
- Private boardwalk and gazebo
- Outdoor kitchen
- Private boardwalk and gazebo
- Full list of amenities available below

--Layout
First Floor
- Bedroom 1: King bed, en suite full bath – Jacuzzi tub, walk in shower, double sinks, TV, porch access
- Bedroom 2: King bed, en suite full bath – double sinks, TV, porch access
- Bedroom 3: King bed, en suite bath – shower, TV
- Bedroom 4: (2) Single over Single bunk beds, en suite bath – walk in shower, TV

Second Floor
- Bedroom 5: King bed, en suite bathroom – garden tub, shower and double sinks, TV, porch access
- Bedroom 6: Queen bed, en suite full bath, TV
- Bedroom 7: Single over Single and Double over Double bunkbeds, en suite bathroom – stand up shower, TV
- Bedroom 8: King bed, en suite full bathroom , TV, porch access
- Bedroom 9: King bed, TV, porch access- full bathroom across the hall with tub/shower combination

Third Floor
- King bed, en suite full bath – Jacuzzi tub, shower, TV, porch access

--What Exclusive Properties Offers
Working with Exclusive Properties gives you a vacation experience unlike any other. With a fully staffed office located on Isle of Palms and 24 hour emergency line, we are always committed to making sure your stay with us is exceptional.
We manage cleaning and maintenance staffs to ensure the highest quality service. Our concierge services can help you organize private chefs, massage therapists and all the best that Isle of Palms has to offer.

--Policy
We require the first half of your rental amount at the time of booking. The remainder of your rental amount will be due 45 days prior to your arrival. If you book within 45 days of your intended arrival, full payment is due at booking.

We offer travel insurance to all of our guests through Red Sky. Red Sky specializes in the Isle of Palms area and covers you in the occurrence of a mandatory evacuation, medical emergencies, loss of a family member, loss of job, etc. The cost is 6.95% of your rental cost. Please email for exact cost. We recommend getting travel insurance through us. VRBO/Homeaway will also sell their own version through CSA. We also offer a new kind of travel insurance, called Cancel for Any Reason through Rental Guardian, and is 9.8% of the total. You will be covered for all of the main travel insurance emergencies as well. If you make a claim that falls under the main travel insurance, you will get 100% back (minus premium), but if you decide to cancel for a reason not covered, then you will get 60% back (minus premium)

Each reservation is charged a $1,000 refundable security deposit. The security deposit will be run in the week leading up to your arrival, and will be fully refunded within 30 days of your departure after we have inspected the home for any major damages.

Pets are allowed with pre- approval. We limit it to one large dog or two small, but may make an exception. There is a pet fee of $282.50 PER PET. VRBO only allows one pet fee to be added, so please let us know how many pets you have in the notes when you reserve and we will make sure to add it to the contract before you sign.

--Cancellation Policy--
We Highly recommend purchasing travel insurance (Red Sky or Cancel for Any Reason through Rental Guardian). If you do not have it or are cancelling for a reason not covered, then our cancellation policy will occur.

1. Red Sky travel insurance- 6.95% of rental total and you get 100% back (minus premium):

-You, a Family Member, a Traveling Companion, or a Traveling Companion's Family Member are covered if they get COVID-19 (or any illness) and prevents you from coming. Any illness that causes cancellation/interruption and has an Attending Physician's Statement evidencing the diagnosis and doctor ordered travel restriction is covered.

- You, a Family Member, a Traveling Companion, or a Traveling Companion's Family Member are covered if they are medically quarantined by a doctor with a letter from the Health Department.

- You, a Family Member, a Traveling Companion, or a Traveling Companion's Family Member are covered if they experience loss of job due to COVID-19 or any other reason (must be employed over a year and can't be self-employed).

-Other covered reasons include, but not limited to- Mandatory evacuation due to Hurricane, injury or death, flight delay due to weather, car accident , extension of school year, and more.

2. Rental Guardian “Cancel for Any Reason”- 10.8% of rental total and you get 60% back (minus premium):

-You can cancel for ANY reason up until 2 days prior to your reservation start date. If you are booking 10days prior to your start date, then you cannot add this insurance.

-If you cancel for a reason covered by the normal travel insurance plan above, like, mandatory evacuation, injury or death, sickness, etc. then, you will still have the normal travel insurance coverage as well and would be paid out at 100% (minus premium).

*Please ask us (Exclusive Properties) about where and how to purchase this CFAR travel insurance.

Our cancellation policy if you do not have Travel Insurance or if you cancel for a reason not covered states:

Guest cancellation must be in writing and balance paid in full. If you cancel your reservation, all monies will be held until the property has been rebooked and confirmed for the same rental period for the same rate. There are NO exceptions. If the property is rebooked for only part of the rental period or for a reduced rate for the reserved days, your deposit will be refunded minus any uncollected rent for the rental period, guest cancellations are subject to a cancellation processing fee of $250, and 10% of the rental. If the property rebooks, you can move your funds (less any discount or unpaid rent) at 100% to dates in the future within 1 year of original check in date. If the property isn't rebooked all monies will be forfeited.
Isle of Palms STR# P-01342

Add dates for prices

Amenities

Pool
Hot tub
Kitchen
Washing machine
Dryer
Pet-friendly

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House Rules

Check in after 5:00 PM
Minimum age to rent: 30
Check out before 9:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

Pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a deadlock

About the area

Isle of Palms

Located in Isle of Palms, this holiday home is near a water park and on the beach. The area's natural beauty can be seen at Isle of Palms Beach and Front Beach, while Patriots Point and USS Yorktown are popular area attractions. Check out an event or a game at Credit One Stadium, and consider making time for South Carolina Aquarium, a top attraction not to be missed. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.
Map
Isle of Palms, SC

What's nearby

  • Front Beach - 4 min walk - 0.4 km
  • Isle of Palms Beach - 4 min walk - 0.4 km
  • Isle of Palms Marina - 11 min walk - 0.9 km
  • Isle of Palms Recreational Center Dog Park - 2 min drive - 2.0 km
  • Isle of Palms Recreation Center - 2 min drive - 2.3 km

Getting around

  • Charleston Station - 28 min drive
  • Charleston, SC (CHS-Charleston Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬9 min drive
  • ‪Acme Lowcountry Kitchen - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪Windjammer - ‬4 min drive
  • ‪Crave Kitchen & Cocktails - ‬8 min drive

Frequently asked questions

Is 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR?

As of 19 Apr, 2026, prices found for a 1-night stay for 2 adults at 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR on 11 May, 2026 start from S$2,539, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR?

On-site parking is available at the property.

What time is check-in at 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR?

Check-in begins at 5:00 PM.

What time is check-out at 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR?

Checkout is at 9:00 AM.

Where is 'Belle Mer'~ OCEAN FRONT, PRIVATE POOL, HOT TUB, ELEVATOR located?

Nestled on the beach, this Isle of Palms holiday home is just steps away from Isle of Palms Beach and Front Beach. Isle of Palms Marina and Isle of Palms Recreation Center are also within 1 mile (2 km).

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 38 out of 45 reviews
Rating 8 - Good. 2 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.2/10

Cleanliness

9.6/10

Check-in

9.8/10

Communication

9.8/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great venue for a large group. Plenty of bedrooms, all with bathrooms. Kitchen was very well equipped and accessorized, kudos to the host. We have a number cooks in the family and they were at home in the kitchen. The space was very accommodating for a family birthday party catered by Chef Roland and his team who were familiar with the location and was fantastic. Lot's of indoor and outdoor space for activities and recreation. Smooth and easy check-in, the place was clean and well appointed.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Karen C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
It was amazing ! The house was roomy for all 27 of us ! The kids and adults loved the pool and beach … what a wonderful location !!!
Stayed 7 nights in Jul 2025
Response from VrboOwner on 13 Aug, 2025
Thank you for that review! So glad you enjoyed Belle Mer and your experience on Isle of Palms. Hope to see you again in the future! EP Team
Verified

10/10 Excellent

Thomas Gary L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The views are fabulous. Our only complaint about the pool was we had to pay 850 to heat it for our 4 day stay. That was excessive and should be included. Overall the place is fabulous for a large gathering. Everything you will need is there. I highly recommend it.
Stayed 4 nights in Oct 2025
Response from VrboOwner on 28 Oct, 2025
Thank you for reviewing your stay with us - we appreciate that. Regarding the propane pricing, It is 100 gallons of propane that was used and when the weather changes, it is nice to have that heated water and hot tub available! How much is utilized sometimes is surprising, however when the hot tub is left on for long periods of time it will increase the usage and just to get a large pool like that heated from cooler temps does mean it will pump out continuously until it reaches the desired temperature. We are always upfront about the cost though and do let anyone know ahead of time what it is to heat pools and use hot tubs, so you do have options. We are so glad though that you enjoyed and loved the home and hopefully had made some great memories with your family! Hope to see you again some time in the future. Thanks again for choosing us! EP Team
From a partner site

10/10 Excellent

Dylan W.

Beautiful House

Great house, great location, would stay there again
Stayed 3 nights in Apr 2021
Response from VrboOwner on 16 Apr, 2021
Thanks for taking the time to review your experience! We agree with you! Great house and a great location. Please come back to see us again here on Isle of Palms. EP Team
Verified

10/10 Excellent

David T.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Family Vacation

Property is beautiful and the view from the infinity pool is one of a kind. Staff was extremely responsive.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 6 Mar, 2020
Thanks for that review! We try to help our guests as much as we can while they are here with us on vacation. We agree with you. This property is beautiful and the view/pool is one of a kind! Hope to have you back with us on the Isle of Palms. Your Exclusive Properties Team
Verified

10/10 Excellent

debbie s.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bel mar

Roomy comfortable great location
Stayed 7 nights in May 2023
Response from VrboOwner on 6 Jun, 2023
Thank you for taking the time to review your stay with us! We appreciate that. So glad you enjoyed the home and location. Please come back and see us again some time on the Isle of Palms! EP Team
Verified

10/10 Excellent

Michael M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Bel Mere

Amazing beach front home and excellent service! Looking forward to staying there again.
Stayed 7 nights in Sep 2023
Response from VrboOwner on 19 Sept, 2023
So glad you enjoyed this spectacular home! We do hope you come back to see us here on the Isle of Palms and we appreciate the feedback. EP Team
Verified

10/10 Excellent

Liam O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing week!

House is beautiful, no issues!
Stayed 7 nights in Apr 2023
Response from VrboOwner on 12 May, 2023
So glad you enjoyed Belle Mer! A very special home! Please come back and see us again some time. EP Team
Verified

10/10 Excellent

Lindsay D.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Extravaganza

Our extended family of 25 had the best time in this gorgeous home! So spacious and lovely! The direct access to the beach was a dream! Would love to come back every year! Thank you for sharing your beautiful home with us!
Stayed 7 nights in Nov 2019
Response from VrboOwner on 6 Mar, 2020
Thank you for that review! We are so pleased your family vacation was a success! Spacious and lovely is a great way to describe Belle Mer! Please do come back to see us. We would love to have you back on the Isle of Palms! EP Team
Verified

10/10 Excellent

Scott F.

Paradise found!

Beautiful, well appointed, spacious home on a gorgeous beach and is close to everything in IOP. Jacuzzi did not work the entire time, but everything else was absolutely amazing! All 20 of us will be back next year!
Stayed 7 nights in May 2018
Response from VrboOwner on 6 Mar, 2020
Thank you so much for your review! This is a beautiful oceanfront home. Thank you for letting us know about the hot tub, we did take care of that! We are looking forward to seeing you again soon! -Exclusive Properties Team, IOP
Verified

10/10 Excellent

thomas a.

Liked: Cleanliness, check-in, communication, location, listing accuracy

WOW, what a amazing house

First, the property management company was amazing and so easy to deal with, just outstanding customer service. The house was incredible and so beautiful overall. The beach was so beautiful and pool and hot-tub was great. The kitchen was incredible and the beds where comfortable. Overall 10 out of 10!!!!!
Stayed 4 nights in May 2023
Response from VrboOwner on 18 May, 2023
Thank you so much for that review! We are so pleased you enjoyed your time @ Belle Mer! We hope you come back to see us again in the future. EP Team
Verified

10/10 Excellent

Peggy S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spring Vacation with Gamiky

Grandparents, kids and grandkids had a wonderful time in this beautiful home with plenty of space for all, a pool and hot tub perfect for the kids and a picturesque boardwalk to the beach. We rented a golf cart which was fun but totally unnecessary. Would happily return.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

R W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ga/Clemson reunion

Nice house. Attention needed for insects. Wasps present in 2 locations. Prefer a later check out time.
Stayed 3 nights in Aug 2024
Response from VrboOwner on 17 Sept, 2024
So glad you liked the house! It's a nice one. Regarding the insects - we do spray monthly so we always are attentive if you have something like a wasp nest! Just know that you could call us for that and we will come running. Check out time - it can be difficult, we understand. Usually has to do with cleaning, maintenance and inspections for the next guest coming in. We had someone coming in the same day of your check out. So sorry. If no one is behind you, we usually can extend an hour or so. Hope to see you again on the Isle of Palms and again, glad you enjoyed the home and your reunion! EP Team
Verified

10/10 Excellent

Eric & Carrie H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Charleston wedding

The IOP is a beautiful place to visit. We had lovely weather for late October. Belle Mer was perfect for our family with it's diverse needs! The elevator was key for us as well as the open floor plan. Karen was a gem to work with.
Stayed 7 nights in Oct 2022
Response from VrboOwner on 9 Nov, 2022
Thank you for that review on Belle Mer! We are so pleased you had a great time and enjoyed your special celebration with us here on the Isle of Palms. Please come back and see us again! EP Team
From a partner site

10/10 Excellent

Nick S.

Unforgettable experience

Our group had an amazing time during our stay at Belle Mer. The home is beautiful and the views breathtaking. The folks at exclussive properties made the experience even better. They were extremely attentive to any need and extremely responsive. The customer service was A+!!! I will never hesitate to book one of their listings!
From a partner site

10/10 Excellent

Megan M.

Great

test
Verified

8/10 Good

Sharon M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very nice property

The property was very nice, setting was beautiful. There were a few issues with the house that were communicated to the leasing office. They were very responsive but we understand that some of the issues were not a quick fix. Everyone had a wonderful time.
Stayed 4 nights in Oct 2023
Response from VrboOwner on 24 Oct, 2023
Thank you for offering some feedback. So glad you enjoyed the home and we thank you for the positive feedback on our team. We try and make customer service number one! We are sorry you experienced some issues with the fridge - that is one of those appliances that unfortunately can take time while waiting on parts. We are glad we could offer some loaners though! We would love to have you back any time. Please come back to see us and, thank you again for being a great EP guest! EP Team
Verified

10/10 Excellent

Kenneth R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family memories

Property was beautiful, comfortable, spacious, well designed, and located. Only suggestions would be for owner to provide more towels And beach chairs. For a property at this high price, you would expect more than one towel per person. Also, upgrade the outside grill and microwave which don’t work well. Overall, we loved our time there and hope to return.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Kristine W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family reunion

This house was great for people of all ages. We had 22 people and everyone had space to spread out. The kids were in the pool the whole time. The only drawback was that the patio furniture on the first level (where everyone congregated) wasn’t very comfortable. Everything else about the house was fantastic!
Stayed 7 nights in Jul 2019
Response from VrboOwner on 6 Mar, 2020
We are so happy you had a great time and yes, that is a great home for a large group! Great location and great layout. Will consider the furnishings outdoors. Thank you so much for the review. Please come back to see us on the Isle of Palms! Your Exclusive Properties Team
Verified

10/10 Excellent

Sandra S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Family Easter Vacation

Our family had a fabulous time as first time visitors to the Isle of Palms. We could not have been more pleased. The property was as pictured on the web sight. We loved that there are three separate living levels as we were with three families. Each family had there own space at bed time. ( of course the children insisted on sleep overs ) Grammy and Pappy were able to take the third floor which gave us privacy and quiet to decompress at night. We loved the pool, hot tub and beach. We will definitely be back!
Stayed 7 nights in Apr 2023
Response from VrboOwner on 14 Apr, 2023
Thank you for taking the time to review your stay @ Belle Mer! We are so glad you enjoyed it. It's a great home for a large family to gather and make memories. Please do come back and see us again! EP Team
Verified

10/10 Excellent

Matt H.

Liked: Cleanliness, check-in, communication, location, listing accuracy

September Trip

Lovely house, plenty of room for our 22 guests. Pool was nice and warm. Was rather difficult to figure out how to shut the heat off though. Beds were comfortable. Lots of refrigerator space however the main refrigerator did not work our entire trip and a proper technician was never sent out. Very easy walk to the beach. Backyard was large enough to have our baptism ceremony. Kitchen provided plenty of room for catering. Overall excellent property and would highly recommend staying there. I think that’s good.
Stayed 4 nights in Sep 2023
Response from VrboOwner on 17 Oct, 2023
Thank you for taking the time to review your stay at Belle Mer. We are so glad you enjoyed your stay. We are sorry about the refrigerator but glad we were able to provide several others for all of your goods! Sometimes that may happen to a major appliance and we need to rely on a part being ordered. Again, we are glad it all worked out and that your trip was memorable! Please come back to see us again some time. EP Team
Archival

10/10 Excellent

Max S.

Large 30th birthday, 20 guys

We had a group of twenty guys, all late 20s early 30s, for a 30th birthday/excuse to get together. The house is fantastic, with a large, open downstairs area perfect for gathering, and a lawn, pool, and beachfront for outdoor activities. The rooms are also spacious and the beds comfy. Hot tub heats quickly. Only thing that didn't appear to work was an outdoor shower on the walkway to the beach, for rinsing off sand, but there may have been a switch to get the water flowing that I just didn't see. In any case, I'm very glad we booked Belle Mar, it was perfect.
Response from VrboOwner on 6 Mar, 2020
We are so glad you enjoyed this home and all of it's amenities! We hope it was a memorable experience for your 30th birthday! -EP Team
Verified

6/10 Okay

Chip G.

Liked: Check-in, communication, location
Disliked: Cleanliness

Disappointed

At this price point, you have high expectations and they were not met. It’s evident that the owner hasn’t spent much money on the property to keep it in good condition. To many issues to list, but significant wear and tear.
Stayed 7 nights in Jun 2020
Response from VrboOwner on 8 Oct, 2020
We are so sorry you were disappointed. Many improvements have been made to this property to update it. We do take our guests comments seriously and we are always wanting them to experience the best vacation that they can have! Thank you for taking the time to review. Customer service is most important to us as a company......
Verified

10/10 Excellent

Sarah K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing house, location and time!

My family stayed for 5 nights at this house to celebrate my birthday. It was 4 families with 5 kids total (2-8 years old). The house was very clean upon arrival and withstood the kids while there. The kitchen is well-stocked and spacious. There's enough room in the house to not feel like we're all on top of each other, and each bedroom had its own bathroom. The walk to the beach was close (and fresh water shower along the way), and the beach so nice and water warm! There is a garage area to park 4+ cars, and we were lucky in that there were some kid boogie boards to use. We rented beach towels, chairs, cooler, boogie boards and lawn games from a local company that delivered to the house - so easy! Working with Exclusive Properties was a great experience - very helpful and responsive, with great recommendations. The only thing I wish is that general items would have be stocked in the house - laundry detergent, dishwasher detergent, salt, pepper, trash bags, etc. A bit of a waste to buy a whole job of laundry detergent for 5 days.
Stayed 5 nights in Aug 2022
Response from VrboOwner on 21 Sept, 2022
Thank you so much for taking the time to review your stay @ Belle Mer! We are so pleased you enjoyed everything and had such a good time! We know the 'starter set' supplies in the house can be challenging at times. Guests do not typically want to see open condiments/spices, open containers of detergent, etc. -- we try to keep everything neat and tidy! Please come back and see us again some time ~ we would love for you to return! EP Team
Verified

6/10 Okay

Bonnita G.

Liked: Communication, location
Disliked: Cleanliness, check-in, listing accuracy
Door lock at the top of the stairs didn’t work. Maintenance called to fix the lock and get us in the house. The elevator didn’t work door open upstairs AC doesn’t work in downstairs bedrooms and we experienced 2 nights with no AC. Maintenance called 3 times and still not repaired. They added coolant twice but more maintenance on the unit is required. Refrigerator didn’t work. Maintenance called and fixed Ice maker drain stopped up. Maintenance called and fixedIt rained twice and there is a huge leak in the kitchen ceiling by the sink which required 2 buckets to catch the water to save the floor from damage. Maintenance called. Not fixed. There is a contract dispute. So leaks and mold continue.Severe mold in the upstairs bathrooms. Mold around the tub and shower. Shower curtain moldy and maintenance replaced shower curtain.Mold on the bathroom toilet room wall from an ongoing leak. The mold was black and growing up high on the wall. Some of the guest were allergic to mold and had to switch bedrooms. Issue Not fixed. Housekeeping came twice to clean the bathroom. Upstairs bathrooms need to be cleaned up and new calking around shower area and bathtub and leak in toilet room repaired. No water pressure in the primary bedroom shower. Long shower bar is loose and pulls away from the wall. Management was responsive each time we called. Think about it, we paid 5,000 a night and we dealt with these issues for 5 days. I can’t recommend renting until fixed.
Mold
Mold on the wall
Mold in shower
Bowls to catch water from the ceiling leak in the kitchen
Stayed 5 nights in Aug 2025
Response from VrboOwner on 29 Sept, 2025
Thank you for the feedback and taking the time to review issues in the home that you experienced. We are so sorry that you encountered some problems during your stay and we are glad that we were able to address and resolve promptly. Your comfort and satisfaction are very important to us. The door code, we understand can be frustrating. So sorry you experienced that. The apps for door locks can be tricky and we were glad that we were able to help you navigate that very quickly! The elevators in our rental homes are sometimes difficult to learn and we are glad we didn't have any issues with that and our team was able to help you immediately and that it was operational. If a door is left open on another floor, it will not operate until that door is closed as well as the accordion doors. The HVAC and feeling as if certain rooms did not feel cool enough. We did send an HVAC technician out and they did find a leak in the coil however they added refrigerant which seemed to do the trick. However, when thermostats were lowered after that to below 65 degrees. That can always create additional problems. That has since been resolved and we try and communicate not to lower thermostats that low. Regarding the water damage on the bathroom wall. There was a roof leak that was creating excess water on that wall. After a thorough investigation, we can confirm that there was no mold present. The roof leak has been repaired since and we will always do our best to maintain a safe and healthy environment for our guests and were able to take immediate action to resolve. We were happy to send our cleaners as a courtesy during your stay to help you with any other cleaning issues you wanted. Caulking has been done in bathrooms as well as the towel bar re attached and secure. Once again, we are truly sorry for the inconvenience you experienced. We always value our guests and will always continue to help you to the best of our ability. Thank you and we hope to see you again in the future. EP Team

About the host

Hosted by Exclusive Properties 1

Host profile image
Exclusive Properties' vacation rentals are designed for the traveler accustomed to luxury. Our vacation rentals on Isle of Palms and throughout Charleston feature such amenities as infinity edge pools, roof top hot tubs, pristine oceanfront views from decks and piazzas, spacious gourmet kitchens and backyard putting greens. Call today to speak to one of our experienced beach vacation planners! Our friendly staff will make sure you are matched with the perfect beach vacation house that is best suited for your family, taste and budget. Each of our vacation planners has extensive knowledge of Charleston, SC and specifically the Isle of Palms area as well as personal knowledge of all the beach vacation rentals that we offer. We all live in the beach area and can direct you to the local favorites as well as the must see attractions throughout the beautiful lowcountry.

Languages:

English

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