The property has a great location close to the beach, a beautiful view, and the house was well stocked with the essentials, beach chairs & toys for our stay. Those were definitely the highlights of the stay. Unfortunately, there were several things that fell short of our expectations. The initial communication with the host, Bill was very rude and uncalled for, although the host did later apologize, which I appreciated. He told me I was insensitive because I was asking questions about the property due to the hurricane. I understood the problems, but if you don’t want to rent your unaffected properties, don’t list them! The dryer was not working when we arrived and was repaired two days after we reported the issue. The upstairs shower was also broken, although it was still usable.Cleanliness was another concern, as we found animal hair in the bed and sofa. There were also some cosmetic issues with the home that did not match the appearance portrayed in the listing photos.Overall, the location, beautiful view, and well-stocked home were positives. However, the cleanliness, maintenance issues, and initial customer service experience took away from our stay. With better attention to housekeeping, upkeep, and guest communication, this property could provide a much better experience. I accepted Bill’s apology, but my family will not be back as he doesn’t care about my family vacation. His words!