This is our 5th trip in the last 2 years to Port A; since we try to reserve the house several months in advance so that we have enough 'house' for us and some extended family. I bring this up just to offer that we're planners and we're not novices when dealing with short term rentals in the area. I was struggling to come up with a word to summarize my issue with this rental, and dealing with the reservation process; 'unfriendly' came to mind but that would be unfair. I'm going to settle on 'impersonal", the process was the most rigid one we've been through. One example is that he prior 4 rentals would allow you to get in about 30 mins to an hour ahead of the official check-in time- something much appreciated when you've driven for 4+ hours and would like to at least get your food in the refrigerator. They were clear on the check in process that the combination to the front door would be engaged at 4pm; we did give it a go by 3:12 with no luck; we tried it again about 30 mins later still with no luck. At 4:05 pm we gave it a 3rd try and it did work. Now, I do realize that rules are rules, and we did agree to abide by them. I think my problem here is that more than 24 hours prior to our scheduled departure, I am receiving emails and texts from the management company on when to get out and how to get out. (I had already received these several days before.) It kinda sucks trying to enjoy your short trip, and get multiple interruptions during your stay on how and when they want you to leave. They even sent a similar reminder this morning; I guess in case the other three from the day before didn't get noticed. Honestly, we just couldn't wait to get out, and uncharacteristic to us, we did so before 8am......normally we make one final morning jaunt over to the beach for a final visit. We just couldn't enjoy ourselves on this one, because the management company was such an intrusive pain in the a--. (Live and learn)