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Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D

Photo gallery for Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D

Living area
Outdoor dining
Exterior
Living area
Living area

Reviews

8.8 out of 10
Excellent
4 bedrooms3+ bathroomsSleeps 8

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning
  • Outdoor space
  • Parking available

Explore the area

View in a map
Sugar Mountain, NC
  • Place, Sugar Mountain Resort
    ‪6 min walk‬
  • Place, Grandfather Mountain
    ‪18 min drive‬
  • Place, Appalachian State University
    ‪32 min drive‬

Rooms & beds

4 bedrooms (sleeps 8)

Bedroom 1

1 King Bed

Bedroom 2

1 King Bed

Bedroom 3

1 Queen Bed

Bedroom 4

2 Single Beds

3 bathrooms, 2 half bathrooms

Bathroom 1

Bathroom 2

Bathroom 3

Bathroom 4

Bathroom 5

Spaces

Deck or patio
Kitchen

About this property

Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D

Chalet 272

Our calendar is updated in real-time & our nightly rates are accurately displayed. Simply enter your desired dates and click 'Book Now!'

Tucked into The Reserve at Sugar Mountain community, you’ll find this luxurious four-bedroom home, offering two stories of living space and a spacious deck with mountain views. With a ski resort at the bottom of the hill, and surrounding opportunities for golf, hiking, mountain biking, wine tasting, waterfall peeping, and more, you’ll be spoiled for choice when it comes to year-round outdoor activities.

Grab some coffee and start the day out on that glorious deck, taking in the scenery. Inside, the great room features vaulted pine ceilings, hardwood floors, a cozy gas fireplace, and floor-to-ceiling windows that bring the view inside. The sleek, full kitchen boasts stainless steel appliances, lots of counter space, and all the gadgets the chef will need to whip up a feast. Spend time together at home streaming the latest movie on any of three TVs, playing a board game, or challenging each other to an air hockey tournament. At the end of the night, four well-appointed bedrooms await. Additional perks include a washer/dryer and central AC. The perfect mountain vacation awaits - all that’s left to do is book.

THINGS TO KNOW
Guests can use personal logins for streaming services.
This property is managed by Vacasa North Carolina LLC.

Parking notes: There is free parking available for 6 vehicles.

Security camera details: 2 Ring doorbell cameras on the exterior of the home

Please note: this home resides in a noise-sensitive area and the owners participate in our Good Neighbor protection program. Our smart home technology will alert our team if excessive decibel or occupancy levels are detected, allowing us to reach out directly with a reminder of maximum occupancy and quiet hours. This technology is privacy compliant, and only monitors the presence of decibels and devices-not any personal conversation or information. Thank you for supporting our efforts to be good neighbors!


Due to local laws or HOA requirements, guests must be at least 25 years of age to book. Guests under 25 must be accompanied by a parent or legal guardian for the duration of the reservation.

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted
Smoking is not permitted anywhere on the premises.
For information about quiet hours, please refer to the listing description.

Important information

You need to know

Property # 3084718vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

About the area

Banner Elk

Located in Banner Elk, this holiday home is in the mountains. Sugar Mountain Resort and Sugar Creek Gem Mine are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Grandfather Mountain and Grandfather Mountain State Park. Looking to enjoy an event or a game while in town? See what's happening at Kidd Brewer Stadium or Blowing Rock Auditorium. Take the opportunity to explore the area for water adventures such as fishing.
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Map
Sugar Mountain, NC

What's nearby

  • Sugar Mountain Resort - 6 min walk - 0.6 km
  • Beech Mountain Resort - 17 min drive - 15.0 km
  • Grandfather Mountain - 18 min drive - 16.6 km
  • Appalachian State University - 32 min drive - 28.0 km
  • Tweetsie Railroad - 38 min drive - 44.7 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 81 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Banner Elk Cafe - ‬12 min drive
  • ‪Blink Elk Tap Room - ‬12 min drive
  • ‪Town Tavern of Banner Elk - ‬13 min drive
  • ‪Kettell Beerworks - ‬16 min drive

Frequently asked questions

Is Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D?

On-site parking is available at the property.

What time is check-in at Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D?

Check-in begins at 4:00 PM.

What time is check-out at Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D?

Checkout is at 10:00 AM.

Where is Luxurious home with large deck, mountain views, air hockey, fireplace, & W/D located?

Situated in the mountains, this holiday home is 0.6 mi (0.9 km) from Sugar Mountain Resort and within 3 miles (5 km) of Linville River and Sugar Creek Gem Mine. Grandfather Mountain State Park and Watauga River are also within 6 miles (10 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

8.6/10

Cleanliness

9.6/10

Check-in

8.8/10

Communication

10/10

Location

9.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Morgan G.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
This was the best trip and an absolute beautiful house. The only complaint would be the cleaning, they should hire a new company immediately. Dirty dishes were put away and there was dust everywhere. Other than that it was an amazing time!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Wendy C.

Liked: Cleanliness, check-in, communication, location, listing accuracy
We loved our stay. The home is beautiful and spacious and easily accomdated the 8 adults we had with us. Some of our group walked to the slopes making it very convenient. It has a good size parking area along with the 2 car garage perfect for multi generational family gatherings. The only thing we needed were more bath towels, hand towels and kitchen towels. The Vacasa staff was very responsive. We would definitely choose to stay here again!
Stayed 5 nights in Dec 2025
Response from VrboOwner on 19 Jan, 2026
Hi Wendy, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.We hope to host you for another truly carefree and great vacation in the future!
Verified

10/10 Excellent

Jason L.

Liked: Cleanliness, check-in, communication, location, listing accuracy
The house was amazing and slept all 8 of us very comfortably. All beds were extremely comfortable and the living area was very large so we could all gather around the TV and fire. The two couches shown in the picture were very comfortable as well. The view from the living room and deck are even better than pictured! The kitchen was well apportioned and everything worked well. It was also very nice to have a washer and dryer. Our only issue with the house is the gas fireplace was difficult to start but once it starts it provides excellent heat. Also, the trash dump is closed on Sundays so plan ahead if you depart on a Sunday. Overall, it was an excellent stay and the host was very accommodating to any need we had.
Stayed 3 nights in Nov 2025
Response from VrboOwner on 2 Dec, 2025
Thank you for your feedback. We are happy you enjoyed this home. We sincerely apologize for the issues you have encountered during your stay. We'll continue to work closely with both our local staff and the homeowner to make improvements to this home, and we look forward to welcoming you back for another wonderful getaway in the future.
Verified

10/10 Excellent

William B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

The location was everything we thought it would be. We had an amazing stay!
Stayed 4 nights in Jul 2023
From a partner site

6/10 Okay

Glenda U.

Girls Mountain Trip

Location of the home is spectacular, close to everything!
Stayed 3 nights in Sep 2024
From a partner site

10/10 Excellent

Tara R.

Perfect mountain Getaway

Great place! COMFY couch. We had a wonderful getaway. Would definitely love to go back!!
Verified

10/10 Excellent

Mark O.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay

Great location, close to everything. House in great condition and modern. Great communication with host.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Jeannie M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great

Great home for large family .Everything detail was just like it was described.
Stayed 3 nights in Feb 2025
From a partner site

10/10 Excellent

Lauren J.

Home away from Home!

We loved it here! There is not a detail forgotten when it comes to having the most comfortable and relaxing stay. We were able to enjoy all of the space with plenty of fun areas for the kids to explore. Loved our stay. We will definitely be back!
Verified

10/10 Excellent

Shawn S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Yearly Girls Trip

We have an amazing and relaxing time. What a comforting place. We did have a maintenance issue but it was very quickly and painlessly resolved!! I would totally recommend to other.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Nate M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Excellent location for family ski trip!

Really nice property with an open floor plan that allowed for a lot of family time together. We especially liked how the dining room was open and attached to living room with fireplace so our entire family of 9 were able to be together. Excellent location to top of slopes. We actually walked 1 street over and hopped on slope with our pre rented skis and skiid down the mountain. Rode the lift back up when we were done and walked home. Wonderful time. Will stay again.
Stayed 5 nights in Dec 2023
From a partner site

10/10 Excellent

Krissi M.

Best mountain house ever!

This was such a fun weekend. The cabin was great for a big family. The main floor master was amazing, and the upstairs has it's own master with an additional bedroom. The teenage boys stayed downstairs having a blast playing air hockey and ping pong when they weren't skiing (the slope was only a 5 minute drive). Everything was very clean and the updated kitchen was gorgeous. The views from the cabin were so pretty, I didn't want to leave! We are already planning our next stay at Amber and Scot's incredible home. Thanks for the great memories!
From a partner site

8/10 Good

Donna B.

Great Location and Unusual Layout but Lots of Wear

The house was very clean overall but the couch in the living room needs cleaning and the exterior of the house needs maintenance -- for example, power-washing mold from the decks. The layout of the house worked well for our family. The bed linens were lovely and the size of the bedrooms was perfect. The kitchen is unusual in that there's not any pantry storage and windows but no upper cabinets. The shelves in the kitchen are leaning precariously and should probably be re-fit. The chairs in the dining room area are near end-of-life and should be replaced.
Response from VrboOwner on 1 Sept, 2024
Thank you for your detailed review, Donna! We’re glad to hear that you found the house very clean and that the layout worked well for your family. It’s wonderful to know that you enjoyed the lovely bed linens and the size of the bedrooms. We appreciate your feedback regarding the couch, exterior maintenance, and the kitchen layout. Your comments about the leaning shelves and dining room chairs are also noted, and we will address these issues to enhance the experience for future guests. We hope to welcome you back for another stay in the future, and we’re committed to making your next experience even better!
Verified

8/10 Good

Steve S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ski trip with family

Property was mostly clean but we found most of our towels wet in the washer so I had to dry fold and distribute. Fireplace didn’t work called maintenance they were responsive and nice but didn’t fix the problem. Overall good stay easy check in and communication but it was too bad we didn’t have as fire as that’s where we spent our time. Also PUT SOME BLINDS ON TNE WINDOWS LOL !
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Wendy L.

Liked: Location, listing accuracy
Disliked: Cleanliness, communication

Beautiful house, filthy dirty!

We arrived on January 2nd, 2023 at 4:30 pm after driving from Florida. The house had confetti everywhere, not to mention when we turned on the fan, more confetti came down on our heads!! We had dirty sheets on every bed, peanut shells and sugar all over the counters. There was dirt everywhere, and not one towel in any bathroom. We called customer service and asked for a cleaning crew to come or a comparable house to transfer to and we were told they would call us back. After calling three more times, we finally received a call back at 7:30 pm. The manager said that the inspector stopped by and tidied up the house, because there weren't enough cleaning people. My family and I ended up finding cleaning supplies and a vacuum cleaner and started cleaning the house ourselves. We had to wash every sheet for four bedrooms and found the towels in the washing machine. You can imagine how upset we were after driving so long and having to clean a house that should have been clean for us. I hope the people that rented before us get their cleaning fee back since the house was clearly not cleaned. We asked for more towels to be dropped off the next day and ended up having to go into town to the office and pick some up because nobody came with them. The manager refunded our cleaning fee and one night stay. I would never rent from Vacasa again.
Stayed 5 nights in Jan 2023
Response from VrboOwner on 20 Jun, 2023
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
From a partner site

8/10 Good

Jessica J.

Home away from home

Loved: The views from the home, the size of the home and yard to play in snow, the game room, the double thermostats for the second and third levels, the size of the beds, deer that we saw in the back yard, the distance to skiing, the decor, and amount of kitchen supplies. Concerns: Upon arrival the doors and windows were all unlocked which was a little unsettling, but my husband went in and made sure it was clear before we all went in. Inconvenience: There was no mention of the hours for the local dump to take trash so when we went on Wednesday it was closed and we had to drive all the way to Boone so we didn't have trash in the back of our SUV all day. (Google didn't even show correct hours for the dump on Sugar Mountain). Cleanliness: There were cans and cigarette butts on the balcony when we arrived, grease in the bottom of the oven, confetti all under the sofa, dust and what appeared to be dog hair in some parts of the home (maybe someone brought a service dog in the past, who knows.), comforters didn't appear to be washed, however, I always bring our own blankets and sheets so that wasn't too big of a deal, but may be for someone else who has to use the provided blankets, and the dishwasher was piled with wet dishes and some dishes didn't even appear washed. Minor complaints: There aren't any blinds on the bedroom windows and the sun shines right in so not nice for someone who might want to sleep in on vacation, refrigerator will freeze your food even at a lower temp, and the game room area is always freezing. Overall, the home was great and would definitely recommend. It was already mentioned in the listing, but please be sure to have a 4WD vehicle because the driveway is very steep.
Stayed 7 nights in Jan 2023
Response from VrboOwner on 20 Jun, 2023
Hi Jessica, thank you for taking the time to share your valuable feedback, we are glad to hear you enjoyed the views and location of our home. We apologize for any issues you experienced with the maintenance and cleanliness issues in the home. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We appreciate our guests' preferences as a means to improve, and we have forwarded your comments to our property management to consider and make necessary upgrades in the future. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to impress you better in the future.
From a partner site

8/10 Good

Gretchen C.

A Light-Filled Home with Loads of Room

We loved how clean and open we found this home and the daylight streaming in. Our grandson enjoyed a bubble bath in the jetted tub in the master bathroom and all of the games in the game room, plus the air hockey table. There are 3 levels. The uppermost level has an open hallway overlooking the living room which our grandson also enjoyed. We had a nice stay and I would have given this place 5 stars but I missed any mention of the lack of a particular amenity. We attend the GM Highland Games each year as our family has competitors in dancing and athletic competitions and my husband serves as a Scottish American Military Color Guard. We needed ice and filtered water and although the fridge has an ice-maker and water dispenser, the water line is not connected. Is this due to the tight space & placement of the fridge/freezer unit or perhaps the owners only want to protect their wood floors? That is completely understandable! Had we been aware, our trip up the mountain would have first included a stop at the grocery store for ice and a filtered water pitcher! For those who check out on Sunday, also be aware that the designated trash site is closed then. No alternate site was given. We had no choice but to leave our trash in the garage. Instructions should be clear as to how to lock the garage doors. Bears can easily open them. The house would be perfect with the addition of an ice-maker/water filter installed in the basement if the one in the kitchen remains unavailable. It’s a really lovely place and should, with just a few adjustments, earn 5 stars.
Stayed 3 nights in Jul 2023
Response from VrboOwner on 13 Jul, 2023
Hi, Gretchen, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We're happy to hear you enjoyed the location, though we sincerely apologize for the issues that prevented you from fully enjoying your stay. We passed your comments along to our local manager to review regarding the issue you have encountered during your stay and we appreciate guests’ preferences as a means to continually improve. Our local operations team are working on these issues and we will make sure to address these for future guests. We hope to have the opportunity to better impress you in the future!
Verified

8/10 Good

Thomas C.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication
The house itself was great. Very clean, great set up for two families, had everything we needed for cooking, cleaning, etc. Our only issues were with the communication of the host. We had issues the whole time with the smart TVs not connecting to the Internet and also we had trouble getting the fireplace to work. I messaged the host asking for any instructions we may have missed and didn't receive any reply for over 48hrs. Overall everything was good, check in/out was very easy
Stayed 3 nights in Feb 2026
From a partner site

10/10 Excellent

Penny B.

Perfect in every way!!

We loved everything about this home - furnishings were beautiful, views are amazing...we saw deer on Christmas morning!! We hope to go back in the summer. Thank you!!!
Verified

8/10 Good

Matthew H.

Stayed 3 nights in Feb 2026

About the host

Hosted by Vacasa of North Carolina

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