We love Orange Beach. We have never had an issue until this visit and this property. We were not informed that after our first night, our balcony would be inaccessible. The workers locked us out and we had personal belongings still on the table and chairs outside. The noise was overwhelming. All the scraping, grinding and pounding made the lights flicker. It was impossible to hear the TV or the music we had playing. The management company, Beachball Properties, blamed the HOA for the “miscommunication” because they didn’t have the correct email address and we’re unaware that construction was going on. The office at Romar House showed us a file that they claimed to have sent to Beachball Properties. However, their blame game didn’t change the fact that out vacation was ruined. We had teenage girls with us that didn’t feel
Comfortable with men they didn’t know right outside. But, the worst part came after I showered and was in the bedroom attempting to get dressed. I turned around to see 4 men staring at me from the balcony I couldn't access. I had to run to cover myself as they continued to look in the window. We have video and pictures but Beachball Properties refuses to refund our money. Will never use them again, nor will we ever stay at Romar House.