2/10 Terrible
Deanna L.
10 Jun, 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
The host did not confirm with housekeeping that the home was ready. We arrived at the home the day of our reservation. The door code was not activated. I reached out to the host she stated “she was out of state, and the unit has not been cleaned so she is going to cancel our reservation and my family and I will have to try to find another place to stay. Mind you I am traveling with 4 people and 2 dogs. Finding a place last minute around Orlando. Especially this time of year. We were so disappointed with the host and her behavior. Seriously thinking of just going back to hotels after this. Sad too I spend a lot of money on this site. Luckily we were able to book a couple of suites that accommodated our pets unfortunately it was very pricey. Which sucks because I still haven’t gotten my refund from the host. Needless to say the vacation had challenges that could have been avoided if the host would have cared enough to verify that our reservation was ready.
Deanna L.
Stayed 2 nights in Jun 2025
