I reached out to Sandcastle Realty multiple times for legitimate reasons and was met with unapologetic, rude responses basically making me feel like it was our fault the place was filthy and falling apart.One guy did say he was going to work on getting me a credit and “making it right” but I have not heard back.
The main propane tank ran out of gas the first time we used the stove; it and was never refilled although we were told twice it would be.Someone did let themselves into the house unannounced to deliver a two burner electric camping stove that we had to use to cook for seven people.One of the cabinet door inserts, which is glass fell out on someone’s head, giving them two goose eggs and literally skinning the bridge of their nose off.Mind you, we had two babies there, and if someone would have been holding one of them, it could’ve been disastrous.The house smelled of mold.There was a hole in the windowsill. Cockroaches were in the house every night.Rocking toilets, loose towel racks, disgusting showers/bathtub.There are stains on the carpet and furniture, and there was food stuck to the kitchen table.The rugs are rolled at the ends-trip hazard.Neither of the decks had been cleaned off, a half smoked Cuban cigar on the deck railing, and the patio furniture was in rough shape with cigarette burns all over.
Worst experience ever and I have vacationed multiple times up and down the Gulf Coast.If you’re going to spend this type of money, don’t waste it on this place.