Dune Cottage Near Beach with Sundeck, Outdoor Shower, WiFi & Washer/Dryer

Thank you so much for taking the time to share your feedback with us, Michael. We’re glad to hear that you enjoyed your stay overall and appreciate you mentioning the recent updates like the decking that has been redone. It’s always great to know when guests notice the efforts being made to maintain and improve our homes. At the same time, we sincerely apologize for any disappointment caused by the absence of the upper deck and the inaccuracies in the listing photos. We understand how important it is for our guests to have clear and accurate information when choosing their vacation home. Please know that we have forwarded your concerns to our local team to review the current photos and property details so that future guests have the most up-to-date and accurate representation. We truly value your feedback as it helps us continue to improve the experience for all our guests. We would love the opportunity to welcome you back in the future and provide you with an even better stay.

Hi David, thank you for taking the time to review your stay with us, we are so glad to hear that you had a phenomenal getaway. We appreciate you letting us know that there is room for improvement and will follow up with our local team regarding your feedback. We hope to host you for another great stay in the future!

Thank you for staying with us, Alyshia. We are so glad you enjoyed this home overall but apologize for the details that were amiss. We are so sorry to hear the condition of the home did not meet your standard of cleanliness. This home is scheduled to be deep cleaned very soon. We appreciate you letting us know there is room for improvement and we hope to host you again soon.

Hi, Christina! Thank you for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guest’s preferences as a means to continually improve. We sincerely apologize if you felt the home was not on par with our cleanliness standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We hope to get the chance to host you again! Thank you.

Hi, Jo! Thank you for taking the time to share your recent experience at Sunflower. We regret that we were unable to get the central AC unit replaced prior to your arrival and that the window units temporarily put in place were not satisfactory. We do see that our local team was in contact with you throughout your visit regarding your concerns and that the central AC was repaired during your stay. We will continue to work with our local teams and the homeowner to make improvements as needed. We hope you will give us another chance to impress you on a future trip!