The property was terrible. We had a 3 day stay. As soon as we opened the door, the smell of mold/mildew smacked us in the face. The floors were dirty and there was visible signs of mold on the baseboards in the kitchen. I knew when i saw the photos that the property had carpet, however I did not realize that they would be as dirty as they were. I reached out to customer service about the smell in particular and was told the first day, right after check-in, that a cleaning crew would be out to to look into the issue. Nobody came. I reached out again the next morning and again was told that a cleaning crew would be there to access the situation and would contact me prior to arrival. Again, nobody called or showed up. At this point we realized that the issue was not a priority for this renter and did not care about us or the issue at that this property. We purchased fabreeze to help and dealt with it until the end our stay. Aside from the smell and the dirty floors, there were other issues that I did not bring up. The kitchen appliances are run down and barley hanging on. One toilet barly flushes, whereas the other one has so much force that it flushes toilet water all over the floor, toilet, and sink. They supplied us with 2 washcloths for 2 people who were there for 3 days. I have been to Sundestin Resort multiple times and have never had any complaints, but renting through Avari is the worst experience I have ever had.