Verified review
2/10 Terrible
Malachi & Shamekia M.
5 Oct, 2026
Liked: Location
Disliked: Cleanliness, check-in, communication
Prospective tenants should exercise caution regarding this unit due to significant mold contamination. My reservation, intended for a relaxing getaway, was severely compromised by substandard unit conditions and service failures. Upon arrival, I identified a distinct odor of mold, a lack of essential amenities, and missing light bulbs..I immediately contacted the host via VRBO. Further inspection confirmed the presence of visible mold within the HVAC system. I was instructed by the host via VRBO to purchase washcloths for reimbursement, the overall service remained unsatisfactory. Despite providing photographic evidence and receiving repeated apologies, I was informed that no alternative units were available for relocation. leaving me no choice but to stay for the night. Thr next morning I continued communication. They sent a "specialist" that failed to properly clean the mold. So I was left with securing an alternative rental. I was offered only a partial refund—amounting to less than half of the four-day rental cost—despite staying only one night. Avari property manager, appears to underestimate the health risks associated with mold in HVAC ducts. My requests for a return call have gone unanswered, resulting in only further voicemail communication. Also the unit has a shoreline view. Beach view is a little misleading, unless you lean over the rail or sit in the far corner of the balcony, only then can you get a glimpse of the beach.
Stayed 4 nights in Sep 2026