Verified
6/10 Okay
Naomi A.
20 Jul, 2026
Liked: Cleanliness, check-in, location, listing accuracy
This is a comfortable, well-maintained property suitable for a family beach vacation except for that we had ants in the house the whole stay. We noticed them immediately at check in on Sunday and contacted the host immediately. Two days later on Tuesday, the host dropped off 4 ant traps. This was not sufficient to stop the flow of ants inside. There were more and more throughout our 4-day stay although we were doing our best to be tidy. We even started keeping the trash in the back room with the door closed. But they had a way in and kept coming. We let the host know this was an issue with our stay and first were asked to explain the absence of ants TWO days after our checkout (maybe because the property was vacant, we had been courteous and taken out all trash, and without people bringing food into the house, the 4 ant traps were sufficient?) and then were finally told it is part of the local environment. We live in New England. We have seen ants in the summer and with effective intervention, you do NOT have to live with ants. And we have stayed in the cape before and this was not an issue in any of the other places we stayed. It got to the point we were avoiding the property and didn’t feel like we could eat there so it very much interfered with our stay. This was our first time with a corporate host and will likely be our last. They simply aren’t invested enough in the quality of your stay. We killed at least 100 ants and saw up to 30 at a time. Not ok from a “superhost.”
Naomi A.
Stayed 4 nights in Jun 2026
