Verified review
8/10 Good
Olivia D.
19 Jul, 2026
Liked: Cleanliness, listing accuracy
This property is spacious and well appointed, with a beautiful view of the hills above Heidelberg. A few things could be improved upon: firstly, when we arrived, our sheets and towels we had ordered months in advance were not there in the apartment. I called them and they said the sheets and towels would be there within an hour, but did not really have an explanation as to why they were not there to begin with. Secondly, communication with the host prior to the trip was only so-so. They only responded to one of my questions I asked via messaging and did not respond at all to two others. If you want to reach the hosts, I would recommend calling them to get the quickest response. One of the questions I asked was about waste disposal, specifically where to put our trash at the end of our stay, and they never answered this question. Finally, the apartment was not completely clean when we arrived; windows were dirty and there were lots of dead bugs on the floors of the apartment. Other than these items, it was a pleasant place to stay. I would recommend it with the above caveats.
Stayed 9 nights in Jul 2026