Exclusive Beachfront Home in Morro Bay

Thank you for your review and for taking the time to share your feedback. I’m glad you enjoyed the location, ocean views, well-equipped kitchen, and overall cleanliness of the home, and that the bedrooms and bathrooms worked well for your stay. I wanted to address a few of the points you raised. We do not use foam mattresses in the home. Each bedroom is furnished with a different mattress type and firmness level so guests can choose the one that best suits their preference. Furniture and pillows are replaced on a regular basis as they show wear. In an effort to be environmentally conscious, we use foaming soap tablets in the dispensers. We’ve never received a complaint about them before, and we would have been happy to have housekeeping come by with fresh ones if we had known there was an issue. The same is true for the ants and the roof leak during the rain—we have a maintenance person available who could have placed ant traps and addressed the leak promptly. We messaged you when you arrived with a direct point of contact for any concerns during your stay, and we followed up again as you were departing. We would have preferred the opportunity to resolve these items for you in real time rather than learning about them after your stay. A roof leak in particular can become a safety and damage issue if left unaddressed, so we always encourage guests to reach out right away if something comes up. We appreciate your feedback and hope your overall experience was a positive one.