Entire home

The Redwood Retreat

Photo gallery for The Redwood Retreat

A living room with a bookshelf, a sofa, a coffee table, and a door leading outside.
A compact living space with a dining area, kitchen, and seating area.
A modern kitchen with white cabinets, a built-in oven, a microwave, and a clock on the wall.
A living room with a sofa, coffee table, bookshelf, and a TV.
A modern living room with a black sofa, red cushions, a glass coffee table, and a kitchen area with a white countertop and appliances.

Reviews

8.8 out of 10
Excellent

Highlights

  • Discover nearby landmarks
    Walk to Phillip Island Wildlife Park

Popular amenities

  • Air-conditioning
  • Washing machine
  • Onsite parking available
  • Microwave
  • Bathtub
  • Non-smoking

Explore the area

View in a map
COWES, VIC
  • Place, Phillip Island Wildlife Park
    ‪17 min walk‬
  • Place, Cowes Beach
    ‪2 min drive‬
  • Place, Phillip Island Coastal Reserve
    ‪2 min drive‬

Rooms & beds

2 bedrooms (sleeps 4)

Bedroom 1

1 King Bed

Bedroom 2

2 Single Beds

1 bathroom

Bathroom

Bathtub · Toilet · Shower only

Spaces

Kitchen

Add dates for prices

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About the area

Cowes

Cowes is home to this holiday home. The area's natural beauty can be seen at Phillip Island Coastal Reserve and Rhyll Wetlands, while National Vietnam Veterans Museum and Pt Leo Estate Sculpture Park are cultural highlights. Phillip Island Wildlife Park and Phillip Island Leisure Centre are also worth visiting. With surfing/body boarding, fishing and swimming nearby, you'll find plenty of adventures in the water.
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Map
COWES, VIC

What's nearby

  • Phillip Island Wildlife Park - 17 min walk - 1.5 km
  • Cowes Beach - 2 min drive - 1.6 km
  • Phillip Island Coastal Reserve - 2 min drive - 1.6 km
  • Phillip Island Leisure Centre - 2 min drive - 1.6 km
  • Silverleaves Beach - 3 min drive - 1.9 km

Getting around

  • Somerville Station - 72 min drive
  • Melbourne, VIC (AVV-Avalon) - 141 min drive

Restaurants

  • ‪Pino's Trattoria - ‬16 min walk
  • ‪Mon Dieu - ‬14 min walk
  • ‪Ocean Reach Brewing - ‬15 min walk
  • ‪Bani's Restaurant & Bar - ‬15 min walk
  • ‪The Waterboy Cafe - ‬15 min walk

Frequently asked questions

Is The Redwood Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Redwood Retreat?

On-site parking is available at the property.

What time is check-in at The Redwood Retreat?

Check-in begins at 2:00 PM.

What time is check-out at The Redwood Retreat?

Checkout is at 10:00 AM.

Where is The Redwood Retreat located?

Situated in Cowes, this holiday home is within 1 mile (2 km) of Phillip Island Wildlife Park, Phillip Island Leisure Centre and Phillip Island Ferry Dock. Cowes Beach and Phillip Island Coastal Reserve are also within 1 mile (2 km).

Reviews

8.8

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
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Rating 10 - Excellent. 9 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

9.0/10

Cleanliness

9.8/10

Check-in

8.6/10

Communication

10/10

Location

9.0/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Dinning

Excellent only thing it was a bit difficult get my Landcruiser out of the car park
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing

Great property, great location
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, location, listing accuracy

Won’t stay there again

No hot water until day after we arrived due to electricity having been turned off. We had to turn it on when we arrived. Dirty sheets in laundry. Shower water pressure practically non existent.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy

Appalling customer service

The first issue, we had no hot water for the first night because the main power switch was left turned off for a long time. We had to turn on the main switches to get power and the water tank did not heat up enough till the next morning. Imagine the feeling when you can't get a hot shower after coming home on a rainy cold winter night. When I complained, an agent came and checked the hot water system and asked us to wait till next morning. The second issue, the carpet was not vacuumed. We noticed this when my 10 month old started picking dead bugs from the floor and putting them in his mouth. The third, there were dirty towels/cloths in the washing machine. The fourth, the king bed is actually two single beds put beside each other. The hard seam gives you a nice back pain in the morning if you cuddle with your partner. The cherry on the top was appalling customer service. When we were leaving, I decided to talk to someone at the office and ask for a refund. The person at the front desk was on a call and she pointed at a box and told me to leave the keys. I told her I need to talk to you and I waited till she finishes her call. After, I said I have to make a complaint and listed the issues I had and asked for a compensation. The moment I finished she snapped at me "we don't give compensations". When I asked further, she told me that it is not their responsibility because it is the land lord's responsibility. I explained to her that she can't claim that it is not their responsibility because they are financially benefiting from renting the house. When she had no answers she went on to say that I was being rude to her. I did not use any profanity at anytime, but I was upset at the way she respond me. Then this person started demanding/ordering me that I place the keys in the box as if I was going to steal them. That was the first time in my life I was treated like that. I never had any intention keeping the keys, I was very surprised to learn that that is how these people think of their customers. When I mentioned about the dirty clothes in the washing machine, she snapped at me again and told me that the cleaner does not clean the washing machine. (So.. do they expect clients to wash their dirty towels and empty the washing machine for them?) Her response to the unclean carpet was that "I know for a fact that the house was cleaned" and went to check her notes. But she failed to present any evidence that the house was cleaned before giving to us.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location and easy to deal with

Really happy with the price and had everything we needed. Would book there anytime we are down at Cowes.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great thank you

Great property in a great spot
Stayed 2 nights in May 2021
Verified review

6/10 Okay

Liked: Cleanliness, check-in, location, listing accuracy

Very good except for main bed

This was a lovely quiet property in a good location and a good size. Really happy with but the only down side was a quite annoying one. The main bed was rock hard to the point I could not sleep in it. Kids beds were ok. The lounge was also not very comfy and not really adequate for a family of 4. Kitchen, bedroom, laundry, lounge were of a great size and v.good, things well supplied. Would happily stay again if not for the main bed.
Stayed 6 nights in Jan 2021
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, location, listing accuracy

Quite unit located just out of town

Clean unit located amongst 2 quiet neighbours. Located just out of town away from the hustle and bustle it is the prefect location for a family getaway.
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

A perfect stay in Cowes.

I loved the unit. Everything about it was 5star. Convenient location, cleanliness, lock up garage, facilities available and value for money. Would recommend to anyone.
Stayed 4 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very happy, lovely place

Very happy , the only thing wrong was the double bed it was very uncomfortable, everything else was good . Thanks
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, location, listing accuracy

Spacious Apartment

Very clean and larger than we expected. Would definitely recommend to others.
Stayed 2 nights in Aug 2019
From a partner site

10/10 Excellent

Lovely place

Wonderful place to stay and very clean. Quite reasonable price and really good location as well. The agency was also very easy to deal with. Great experience oveall.
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