Incredible. Pristine (clean, looked nearly new) interior. Two bedrooms and a well-appointed living room and kitchen. They left fresh fruit for us, and some chocolates on the pillows. Immaculate—completely clean. Well decorated. AC worked wonders. Washer/Dryer worked perfectly, soap of all types were there. They left cell phones for our use as needed. 5 minutes’ walk from the underground, and only 3-5 underground stops from central Vienna.
The wifi is strong, but one evening, upon our return, it had stopped working.
The owner, Ingela, who has three-four units for rent in this building, was on vacation, but she had told us to call if we had any problems. Using the cell phones she left us, we called her, and she answered, even on vacation, then reached out to her local handyman who fixed the problem within a few hours. She even gave us a backup emergency wifi connection while we waited just in case. In the end we ended up paying $USD 10 to our phone carrier for hotspot wifi since we needed to, and she deducted this from our charges. Very fair, and highly responsive. She really cares about her guests.
Her arrival instructions were very detailed and helpful. We highly recommend this apartment and this owner (Ingela). If we return to Vienna, we’ll stay here.