Daisy Cottage (Northrepps), Northrepps, Norfolk

Thank you for your review of Daisy Cottage. We are pleased to hear you enjoyed your stay overall, it's certainly a fantastic area with plenty to explore. Thank you for bringing the condition of the washing machine to our attention, your comments have been passed onto the homeowner so that they can be addressed as required. We are sorry to hear that the bedroom television seemed to have poor signal, we have made the owners aware of this so that should the problem persist, steps can be taken to investigate and resolve the issue. We do hope to be able to welcome you back to Norfolk again soon. Best wishes, The Norfolk Hideaways Team.

Thank you so much for taking the time to review Daisy Cottage. I am sorry to hear that you are disappointed with your stay. As Norfolk Hideaways does not manage this property I have contacted the owner of the property to pass on your feedback, for which they are very grateful. It is unfortunate that neither Norfolk Hideaways nor the owner of the property were contacted by yourselves during your stay. Reporting these issues at the time would have given us the chance to rectify them for you. We would have sent a representative back out to the property to address the issues which you have highlighted. The parking area for the house is in fact a private drive and no other vehicles may park here. The owner of the property is going to make another sign for the car park to remind anyone thinking of using the space that they do not have permission. Apparently the area right outside the property can be used for guests if they do find the car parking space full. The pup has quite a large car park and the staff use that so it is unclear what has happened in this case. The housekeeper for the property has been to check the pull out clothes line in the garden and found it to be working. Perhaps there is a trick to it. Again, had we been aware of your problem we could have helped you to sort it out. There are also two clothes horses in the property which can be used in the garden as extra drying space. Whilst at the property the housekeeper checked the main oven and also found that to be functioning as it should and the TV remote in the lounge. Due to the rural position of the cottage the radio signal can be a little unpredictable. Despite your disappointment I do hope that you were able to make the most of the amazing situation in which the property is located. It really is such a beautiful setting in the midst of lovely countryside and a short drive or cycle to the beach. The pub is also close by should you wish to walk to it. Thank you once again for your review. Best wishes.. The Hideaways Team.