Hello,I wanted to reach out regarding our recent stay at the property in Florida. I want to start by saying that ChampionsGate is a beautiful, clean community, and my family and I really enjoyed the amenities at The Oasis and The Retreat. Those areas were exactly as advertised.Unfortunately, the condition of the home itself was disappointing and did not match the photos or description on Vrbo. There was significant wear and tear throughout the house, including stained and worn furniture that appeared to need replacement or updating. The dryer was also not working, along with other items that needed attention.We booked the home well in advance and had already made significant plans for our family trip, so once we arrived, we decided to make the best of the situation. Several family members expressed concerns about the condition of the home, but we did our best not to let it affect our vacation.Overall, we were disappointed because the home did not look or feel like what was represented in the listing. I believe the condition of the property warrants some form of compensation or partial refund.We truly enjoyed the community and amenities, but I hope you will take our concerns about the home seriously and work with us toward a fair resolution.Thank you for your time, and I look forward to hearing from you.