The layout of this property is terrific. Bedrooms and bathrooms are great sizes. Even the proximity to downtown was great. The major drawbacks were: cleanliness. Goodness gracious, whomever was in charge of cleaning this location did a lackluster job. When we arrived, there was no laundry detergent, dish detergent, pet hair on the furniture and stray straight hair everywhere( sofa, chair, bathroom floors, linens,etc). When we called customer service to inform them of the state of the property, they sent a cleaner with the missing supplies. The customer service agent was quick to resolve the issue, but the actual housekeeper that showed up didn't want to really make things right. She did at least let us know that it was her birthday. In order to get comfortable, I washed the sheets on both beds, swept the floors, stairs and changed the linens. This isn't an ideal way to begin a vacation and be charged a cleaning fee. There were stains on the wall of the stairs, and even a dishwasher full of dirty upon our arrival. This was ludicrous.