The Hidden Loft: un paseo lejos de la Plaza de España

Thank you It has been a pleasure hosting you! Best regards Stefano

Thank you very much ! all the best

Thank you for your untrue review . The apartment is at the ground floor as advertised , it's not a lower ground floor and the apartment was renovated four years ago. A loft here in Italy is an APARTMENT which has a layout opened without doors between the rooms ( which is clearly visible from the pictures that you saw before booking the apartment ) . When you arrived for your two nights stay you were told at the checkin that we had a problem with the washing machine that was solved within the morning and I also explained you that the previous guests who checked out two hours before you , didn't finish properly the washing machine programme . As a misfortune a small tube inside the air conditioning motor broke suddenly the same day . I apologised, the technician came straight away and noticed that there was a spare piece to replace , so I brought you a fan and offered you a 50% refund for the inconvenience ( WIFI Works, electricity works, kitchen works, hot water works , beds works etc..) N.B. the apartment is in a building dating back of 1700 with big walls so its fresh even without AC ( you stayed in May with a temperature outside of 20 degrees) . Accidents can happen . We did our best to solve everything.