Comentario verificado
8/10 Bueno
Darry M.
25 de may de 2026
Aspectos positivos: Limpieza, llegada y ubicación
The check in process was smooth and the initial communication was great. This Malaga apartment had the benefit of being the nicest one we had stayed in during our VRBO excursion through Spain. Unfortunately, we noted right away that the air conditioning was not working and reached out to iLoft immediately to inform them of the issue. We finally heard back and we were assured that they would look into it on the 2nd day while we were out on a tour. We got back and they had not handled it while assuring us throughout the rest of the stay that they would. Ultimately it never was fixed and a 2nd uncomfortable night was spent. Had to keep windows opened and so in addition we were exposed to a lot of noise late into the night. We mentioned that we’d even settle for a circulating fan. Perhaps they should have one available should this happen to future guests. Though we enjoyed our time in Malaga, the fact that we had no relief from the heat while in the apartment detracted from the overall experience, particularly since we booked the room based on the apartment having it.
Se alojó 2 noches en mayo de 2026