3 habitaciones2 baños o más6 huéspedes192.5 metros cuadrados
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en garaje disponible
Cocina
Lavadora
Aire acondicionado
Echa un vistazo a la zona
Kailua Kona, HI
Jardín botánico Sadie Seymour
Place, Jardín botánico Sadie Seymour
A 17 min a pie
Honl's Beach
Place, Honl's Beach
A 3 min en coche
Kailua Pier
Place, Kailua Pier
A 5 min en coche
Kailua-Kona, HI (KOA-A. Internacional de Kona)
Airport, Kailua-Kona, HI (KOA-A. Internacional de Kona)
A 20 min en coche
Habitaciones y camas
3 habitaciones (capacidad para 6 personas)
Habitación 1
1 cama de matrimonio grande
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio grande
2 baños y 1 aseo
Baño 1
Baño 2
Baño 3
Otros espacios
Porche o patio hawaiano
Cocina
Balcón
Jardín
Comedor
Acerca de este alojamiento
Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *
Esta encantadora casa está idealmente situada en la comunidad cerrada de Kahakai Estates en la espectacular Kona Gold Coast de Big Island. Experimente el aislamiento de su propio escondite hawaiano a solo dos millas al sudoeste de todas las increíbles atracciones y aventuras que Kailua-Kona tiene para ofrecer.
La suite principal espaciosa y acogedora de Kahakai Estates cuenta con un baño encantador con bañera, ducha separada y lavamanos doble. Dos dormitorios más amplios, otro baño completo y un tocador aseguran la privacidad total de los huéspedes, mientras que las comodidades como una lavandería brindan todas las comodidades del hogar. Los cálidos y rústicos pisos te reciben en los espacios de estar, que incluyen una gran sala de concepto abierto con muchos asientos acogedores y un espacio para comer para seis personas. Una gran cocina con barra de estar cuenta con encimeras de granito, electrodomésticos nuevos de acero inoxidable, otra cómoda sala de estar y puertas correderas que conducen a la terraza.
La tranquila área al aire libre en Kahakai Estate crea un paraíso privado. Un patio trasero completamente vallado con una enorme terraza exhibe vistas del océano celestiales. Juegue en la piscina, descanse bajo el sol, prepare el almuerzo en la parrilla de la barbacoa, disfrute de una comida tranquila en la mesa de comedor al aire libre o descanse en la bañera de hidromasaje bajo las estrellas.
Este retiro hawaiano en la zona de Kailua-Kona en la costa oeste de la isla grande permite un fácil acceso a la playa Makalawena, White Sands Beach Park, Kahalu'u Beach Park y otras zonas costeras increíbles donde los huéspedes pueden practicar snorkel, stand-up paddle, kayak, e incluso nadar con mantarrayas. El Kona Gold Coast ofrece oportunidades para una variedad de actividades adicionales, como golf, tirolesa, exploración de petroglifos y visitas a las granjas de café Kona. Un corto trayecto en coche también conduce a la famosa Alii Drive, donde esperan innumerables opciones gastronómicas y de compras, junto con sitios históricos, mercados de agricultores y galerías de arte.
TA-065-385-3696-01
Añade las fechas para ver los precios
Alojamientos similares
5 ★ paraíso tropical, piscina con cascada, glorieta, vista al mar, cerrada, familiar, wifi
Alii Kai
5 ★ paraíso tropical, piscina con cascada, glorieta, vista al mar, cerrada, familiar, wifi
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Número de registro de la propiedad TA-065-385-3696-01, GE-065-385-3696-01
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Información sobre la zona
Kailua-Kona
Esta casa de vacaciones se encuentra en el barrio Pueblo de Holualoa de Kailua-Kona, junto al mar. Hulihee Palace y Hulihe‘e Palace State Monument son lugares fundamentales para los aficionados a la cultura en esta región, donde también puedes ir de compras por Kona Farmers Market y Kona Inn Shopping Village. ¿Te apetece disfrutar de un evento especial? Puedes consultar el calendario de Holua Racquet and Paddle o Holua Tennis Center. Descubre todas las actividades acuáticas que podrás hacer en la zona, como submarinismo o pesca; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones tan variadas como el senderismo o el ciclismo.
Jardín botánico Sadie Seymour - A 17 min a pie - 1.5 km
Honl's Beach - A 3 min en coche - 2.3 km
Playa de Magic Sands - A 5 min en coche - 3.8 km
Kailua Pier - A 5 min en coche - 4.2 km
Campo de golf Four Seasons Resort Hualalai - A 31 min en coche - 34.0 km
Cómo moverse por la zona
Kailua-Kona, HI (KOA-A. Internacional de Kona): a 21 min en coche
Restaurantes
Don's Mai Tai Bar - A 5 min en coche
Royal Kona Resort Oceanfront Bar - A 5 min en coche
Huggo's On The Rocks - A 5 min en coche
Island Lava Java - A 5 min en coche
Magics Beach Grill - A 8 min en coche
Preguntas frecuentes
¿En Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona * se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *?
A fecha de 16 de abr de 2026, los precios encontrados para una estancia de una noche y dos adultos en Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona * el 11 de jul de 2026 son de al menos 506 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *?
La salida se realiza a las 10:00.
¿Dónde se encuentra Kahakai Estates Hale * Piscina / Spa * Jardín privado * Bicicletas * 2 minutos en coche del centro de Kona *?
Esta casa de vacaciones de la zona de Pueblo de Holualoa se sitúa a 1,3 km de Jardín botánico Sadie Seymour y a menos de 5 kilómetros de Honl's Beach y St. Michael The Archangel Church. Kona Farmers Market y Kona Inn Shopping Village también están a menos de 5 kilómetros.
Comentarios
9,8
Excepcional
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
39 comentarios de un total de 42 con una puntuación de 10 - Excelente
10 - Excelente
39
1 comentarios de un total de 42 con una puntuación de 8 - Bueno
8 - Bueno
1
2 comentarios de un total de 42 con una puntuación de 6 - Normal
6 - Normal
2
0 comentarios de un total de 42 con una puntuación de 4 - Mediocre
4 - Mediocre
0
0 comentarios de un total de 42 con una puntuación de 2 - Horrible
2 - Horrible
0
9,8/10
Limpieza
9,6/10
Llegada
9,0/10
Comunicación
9,8/10
Ubicación
9,8/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Kelly R.
2 de ene de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We had a seamless experience with the host company and a pleasant stay. The house is beautiful and was very clean. It was perfect for our family of 5. I just wish we could have stayed longer to enjoy all of the amenities.
Kelly R.
Se alojó 4 noches en diciembre de 2025
Respuesta de VrboOwner el 6 de ene de 2026
Thank you! We’re so glad you had a seamless stay and that the home felt beautiful, clean, and perfect for your family. It’s great to hear you enjoyed the experience and wished for more time to take it all in. We’d love to welcome you back with Gather for a longer stay whenever you’re ready!
Verificado
10/10 Excelente
Matthew J.
22 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Amazing location, wonderful home in every way.
Matthew J.
Se alojó 10 noches en agosto de 2025
Respuesta de VrboOwner el 26 de ago de 2025
Thank you! We’re so glad you loved the home and its amazing location. We’d be delighted to welcome you back with Gather for another memorable stay!
Verificado
10/10 Excelente
Boris S.
8 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay in Big Island
Really convenient location, great house and layout, and the pool / hot tub were a huge hit with the kids! We had a wonderful time.
Boris S.
Se alojó 8 noches en diciembre de 2021
Respuesta de VrboOwner el 24 de ene de 2022
Mahalo for leaving us a great review Boris! We value our guests' input and are happy to know that you enjoyed your stay with us! We look forward to your next visit to Hawaii!
Verificado
10/10 Excelente
Justine R.
8 de oct de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wedding Stay!
This house was amazing! Such a quiet & beautiful neighborhood.
Justine R.
Se alojó 4 noches en octubre de 2024
Respuesta de VrboOwner el 12 de oct de 2024
Thank you for your kind words, Justine! We're thrilled to hear you enjoyed your stay and loved our property. Looking forward to welcoming you back to Gather in the future!
Verificado
10/10 Excelente
Shelley C.
23 de jun de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Just what we wanted
Beautiful property with a wonderful outdoor area. The area was quiet, peaceful, and very relaxing. We had two teenage boys with us and they really enjoyed the pool and jacuzzi. Would definitely stay here again.
Shelley C.
Se alojó 9 noches en junio de 2025
Respuesta de VrboOwner el 25 de jun de 2025
Thanks, Shelley! We're so glad you and your family enjoyed the peaceful setting and made good use of the pool and jacuzzi—especially the teens! We'd love to welcome you back with Gather for another relaxing stay.
Verificado
10/10 Excelente
william o.
28 de jul de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wedding stsy
Been Kona many times, stayed in variety of places.This home was real nice, I will likely come back.
william o.
Se alojó 7 noches en junio de 2025
Respuesta de VrboOwner el 28 de jul de 2025
Thank you, William! We’re so glad you enjoyed your stay and that this home stood out among your Kona visits. We’d love to welcome you back with Gather anytime!
Verificado
10/10 Excelente
Michele S.
13 de nov de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Thank you for your fantastic review! We're thrilled that you found the property absolutely fabulous and the location perfect. It's great to hear that the excellent views and beautiful, quiet neighborhood contributed to your positive experience. We're honored by your high recommendation and look forward to welcoming you back for another wonderful stay.
Verificado
10/10 Excelente
Peter S.
8 de nov de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great House
A great place to stay. House is very spacious and the pool is amazing. Location is great, quick drive to shops or even walking distance once you know the shortcuts. We spent more time at the pool than the beach.
Peter S.
Se alojó 9 noches en octubre de 2021
Respuesta de VrboOwner el 23 de nov de 2021
Mahalo for leaving us a great review Peter! We value our guests' input and are happy to know that you enjoyed your stay with us! We look forward to your next visit to Hawaii!
Verificado
10/10 Excelente
Connie W.
29 de ene de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great neighborhood
Wonderful house with a fabulous yard, pool, and hot tub. We loved the quiet of the neighborhood after having stayed numerous times on Alii Drive. Very comfortable house.
Connie W.
Se alojó 9 noches en enero de 2023
Respuesta de VrboOwner el 16 de feb de 2023
We are delighted to hear that you enjoyed the wonderful house, yard, pool and hot tub! We strive to make our guests feel as comfortable and relaxed as possible during their stay. We are so happy to know that this was achieved, especially with the quiet of the neighborhood in comparison to staying on Alii Drive. Thank you for taking the time to leave such a great review - we really appreciate it!
Verificado
10/10 Excelente
Helen F.
27 de mar de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
We loved our stay!
The house is spacious and clean. Pool & spa are amazing. Wish it was a bit more closer to the beach but otherwise it is an excellent property & I strongly recommend it.
Helen F.
Se alojó 9 noches en marzo de 2021
Respuesta de VrboOwner el 31 de mar de 2021
Mahalo Helen for leaving us a great review! We value our guests' input and are happy to know that you enjoyed your stay with us! We look forward to your next visit to Hawaii!
Verificado
10/10 Excelente
Tami W.
10 de ene de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Paradise!
We enjoyed our stay at the Kahakai Estates home. We relaxed and truly enjoyed the pool and spa! The neighborhood is quiet. The house is spacious and comfortable. Everything about the place was beyond amazing! We hope to someday go back again!!
Tami W.
Se alojó 8 noches en diciembre de 2019
Respuesta de VrboOwner el 2 de abr de 2020
Aloha Tami,
Mahalo for leaving us a great review! We value your input and are happy to know that you enjoyed your stay with us at our Kahakai Estaes Home! So good to hear the you got to relax and enjoy the pool for a bit. We look forward to your next visit to Hawaii!
Mahalo,
The Kahakai Estates Team
Verificado
10/10 Excelente
Lance G.
19 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great!
Great
Lance G.
Se alojó 4 noches en julio de 2021
Respuesta de VrboOwner el 3 de ago de 2021
Mahalo for leaving us a great review Lance! We value our guests' input and are happy to know that you enjoyed your stay with us! We look forward to your next visit to Hawaii!
Verificado
10/10 Excelente
Angela K.
31 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great location with a private pool/spa
The property was great. We have teenagers and having a pool and hot tub in the backyard was just perfect for those down times at the house. We used the pool/spa every single night. We loved the sunset views when we were not down at the beach. We loved the house, just the right amount of space for everyone to have their own room.
Angela K.
Se alojó 7 noches en julio de 2021
Respuesta de VrboOwner el 18 de ago de 2021
Mahalo for leaving us a 5 star review Angela! We appreciate the feedback and value your input. We aim to provide a truly unique experience and are thrilled that we exceeded your expectations. We hope that you will consider staying with us on your next visit to Hawaii!
Verificado
10/10 Excelente
Andrew U.
14 de jul de 2019
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Even Better Than Advertised!
This property is absolutely outstanding! Sitting in a quiet subdivision nestled between the volcano and the ocean... the house is spacious and well equipped and the backyard patio/pool area is perfect! We stayed here for a week with our two children, and we all thoroughly enjoyed this property! We would highly recommend it, and happily stay there again in the future!
Andrew U.
Se alojó 7 noches en junio de 2019
Verificado
10/10 Excelente
tracy s.
27 de jun de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
A GEM!!!!!
this house was perfect! all the amenities you could ask for are there. the house is clean, newly remodeled and beautifully decorated. we will stay again. the kids loved the pool, the house is close to town but very quiet neighborhood. no complaints at all. loved it!
tracy s.
Se alojó 4 noches en junio de 2022
Respuesta de VrboOwner el 13 de jul de 2022
Mahalo for leaving us a 5 star review Tracy! We appreciate the feedback and value your input. We aim to provide a truly unique experience and are thrilled that we exceeded your expectations. We hope that you will consider staying with us on your next visit to Hawaii!
Verificado
10/10 Excelente
Michele M.
8 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Would recommend!
Beautiful property! Location was easy to find. House was clean and provided everything a family would need. Family enjoyed the pool, yard and BBQ and all the space it came with. Thankful for all the outdoor beach toys, water shoes, life jackets ect in garage. Our Granddaughter enjoyed riding the bikes. We left a boogie board for the next guests and hope it adds to the collection of beach fun!
Michele M.
Se alojó 11 noches en junio de 2024
Respuesta de VrboOwner el 12 de jul de 2024
Thank you for your wonderful review, Nathan! We're thrilled to hear that you and your family enjoyed the beautiful property, and we appreciate your thoughtful addition of the boogie board for future guests. We're glad you found everything you needed for a perfect family stay and look forward to welcoming you back!
Verificado
10/10 Excelente
Kathleen B.
28 de abr de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
A fantastic week in Kona
We had a fantastic time at this house in Kona. It is in a beautiful gated community, just minutes from world class snorkeling and downtown. Beautiful sunsets can be seen from the pool and plenty of outdoor seating for Al fresco meals.
The house is well appointed with plenty of beach towels, snorkel gear, and other beach gear (umbrellas, beach chairs, sand toys). The kitchen had most utensils and baking dishes you could need for a week and plenty of storage containers.
Our one complaint was that the secondary bathroom shower was quite slick and could probably use an in shower mat or safety bars, or both.
Overall, we enjoyed our stay here!
Kathleen B.
Se alojó 7 noches en abril de 2022
Respuesta de VrboOwner el 4 de ago de 2022
Thank you for staying with us and for taking the time to write a review Kathleen! We are happy to hear that you enjoyed your accommodations and also appreciated the constructive feedback. We look forward to welcoming you back in the near future.
Verificado
10/10 Excelente
Brian C.
23 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful Property
May family and I stayed here for 10 days during a recent trip to the Big Island. The neighborhood is gated and absolutely beautiful and the location was perfect for us.
The home itself was large, clean, and well appointed. We usually ate two meals a day at the house so it was great to have a large kitchen to cook or just make sandwiches to bring to the beach. The pool and hot tub were great to come home to after whatever our adventure was for the day. Having a washer and dryer was a real benefit and the extras like coolers, beach chairs, and snorkel gear were an unexpected perk as well.
Communication was excellent from the very beginning and we felt the price was very reasonable for this property. We would highly recommend staying here.
Brian C.
Se alojó 9 noches en junio de 2024
Respuesta de VrboOwner el 25 de jun de 2024
Thank you for your wonderful review, Brian! We're thrilled to hear that your 10-day stay on the Big Island was such a positive experience. Fantastic to know that the pool and hot tub provided a relaxing end to your daily adventures and that you found the property to be of great value. Thank you for the high recommendation—we look forward to welcoming you back!
Verificado
10/10 Excelente
Viajero verificado
7 de dic de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Beautiful house
Great trip. House has everything needed. Would definitely stay there again. Thanks B1
Viajero verificado
Se alojó 8 noches en noviembre de 2021
Respuesta de VrboOwner el 22 de dic de 2021
Mahalo for leaving us a 5 star review! We appreciate the feedback and value your input. We aim to provide a truly unique experience and are thrilled that we exceeded your expectations. We hope that you will consider staying with us on your next visit to Hawaii!
Verificado
10/10 Excelente
Andriena M.
4 de oct de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect
Amazing view from the house. Super spacious and just made our stay like home. Neighbor hood so quiet and beautiful.
Andriena M.
Se alojó 11 noches en septiembre de 2021
Respuesta de VrboOwner el 19 de oct de 2021
Mahalo for leaving us a great review Andriena! We value our guests' input and are happy to know that you enjoyed your stay with us! We look forward to your next visit to Hawaii!
Verificado
6/10 Normal
meaghan r.
7 de sept de 2021
Aspectos positivos: Limpieza, llegada y ubicación
Aspectos negativos: Comunicación
Hot tub doesn’t work
The house was relatively clean when we checked in. The pool was warm from the sun but the spa did not work at all. We spent a few days trying to get it to work throughout our stay and it just wouldn’t get hot. I texted the property manager multiple times through our stay about it and never heard back. The cleaning process was time consuming and unfair compared to the cost of the cleaning fee that we were charged upon booking.
meaghan r.
Se alojó 5 noches en septiembre de 2021
Respuesta de VrboOwner el 8 de oct de 2021
Aloha Meaghan,
Thank you for taking the time to leave us a review, we greatly appreciate all our guests' valuable feedback. We are happy to hear that you were able to thoroughly enjoy the sun-warmed pool and cleanliness of Kahakai Estates Hale. We would like to extend our sincere apologies about the state of the hot tub, we were unaware that the spa was not operating correctly and sometimes messages can get lost in the shuffle between VRBO and our Property Managers. This is not our intention and we hope to make it up to you by offering a discount on a future stay with Elite Pacific.
As we are currently in a global pandemic, our cleaning procedures and pricing have certainly increased to ensure the health and safety of our guests. We apologize for any inconvenience this may cause and we hope that it did not put too much of a damper on your stay. Thank you again for leaving us a thoughtful review, we look forward to hosting you and your family on your next Hawai'i vacation!
Verificado
10/10 Excelente
Stephanie S.
15 de ago de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful stay
This was an amazing property to stay at! Check in was a breeze, easy communication with the managers. The house was very comfortable. We had four people stay here and there was plenty of room. The pool and hot tub were perfect. The location is an easy drive to downtown. It literally felt like our house, I would definitely stay here again.
Stephanie S.
Respuesta de VrboOwner el 1 de sept de 2021
Mahalo for leaving us a 5 star review Stephanie! We appreciate the feedback and value your input. We aim to provide a truly unique experience and are thrilled that we exceeded your expectations. We hope that you will consider staying with us on your next visit to Hawaii!
Verificado
6/10 Normal
Chad W.
6 de jul de 2021
Aspectos positivos: Limpieza y precisión del anuncio
Aspectos negativos: Llegada, comunicación y ubicación
Won't rent with Elite pacific rentals ever again.
The location and property were close to description, but the property manager was completely terrible. They harassed us about when we would get in and demand to know our exact flight info, why? We should get the property from the listed check in and check out times. When you get to the property, there are signs all over the house saying not to use AC under 76 degrees (in Hawaii?), not to remove the pool skimmer (which screeches non stop and woke us up every night), and for us to clean all linens, towels, and the house before departure (even though they charge you a cleaning fee in the contract? )
The welcome book at the house is completely different than anything the manager says, including check out time! You are in the middle of a neighborhood with no views unless you climb walls. Not really close to anything (at least a 25 minute walk to nearest shops or restaurants). As a seasoned traveler, you can get better deals for your money than having to deal with this property.
Chad W.
Se alojó 6 noches en junio de 2021
Respuesta de VrboOwner el 28 de jul de 2021
Aloha Chad,
Thank you for taking the time to leave us a review, we greatly appreciate all of our guests' valuable feedback. We apologize for any undue stress that our processes caused you, that is never our intention, and any additional information we collect or things we request are simply to assist with the smooth transition and added enjoyment of your vacation. Arrival information and trip details are collected to expedite the check-in and checkout process and give our property managers more insight should a flight be delayed and plans need to be altered. Additionally, we want to be able to provide you a tailored vacation experience with access to the finest attractions and activities, but we apologize if you felt the questions were too bombarding, our guests' privacy is of the utmost importance to us and we will reconsider how we go about collecting this information in the future.
This estate is located in a community on Kona's gold coast and a vehicle is highly recommended for access to beaches, shops, dining, and other attractions that are a short drive from the property, we apologize if this was not effectively communicated before your stay. Regarding the property's information binder containing incorrect information, it is always best practice to refer to the emails directly sent to you with arrival and departure instructions as this is the most up to date information. However, thank you for bringing this to our attention so that we can ensure the welcome book is updated accordingly!
Requests for the pool skimmer, air conditioning, and linen cleaning have been implemented for this property in an effort to reduce damage and keep costs lower for our guests. We like to promote the spirit of Kokua (to take care) for all of our properties and we apologize if this was an inconvenience for you and your family. We have carefully reviewed your concerns and will take the necessary steps to ensure that any future experience is more aligned with the exemplary Elite service standards that we have curated across our portfolio of properties. We hope that you will consider staying with us again in the future, perhaps at another property with preferable views and within walking distance to other attractions. We would like to offer you a 5% discount on your next stay at an exclusive Elite property. Thank you again for taking the time to share your experience!
Mahalo!
Verificado
10/10 Excelente
Jeremy c.
1 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Has it all
Everything about this property was amazing. Very clean, plenty of room, quite, close to Everything.