Comentario verificado
8/10 Bueno
dave w.
13 de ago de 2018
Feedback on experience of staying
The property has character but is basic in the fixtures and fittings, and a little amount of euro's spent on it would make a real difference. We were 6 adults and 4 children for 2 weeks , but only 2 adults for the first 6 days.
First surprise was ( and I don't think I missed this on the website) was that there is an allowance for electricity (400kwhr) which I was told would be enough) and after discussion if more was used then it would be charged at 0.50E /kwhr . We didn't use all the allowance , but then we were not that many for 2 weeks ,and did not have cold weather when more would have been used. Also checking its only0.15E from EDF so big mark up. Advise would be to make this clear on website, and to reduce and costs of over usage to the cost of the electricity. There was also the need to put deposit of 400Euros which fortunately I had, but again I don't think this was made clear on website. So this was the first experience which was unsettling. The railway line which runs right next to property I had discovered before by looking at google Earth and checking numbers of trains , and wasn't a problem. The property was generraly secure if you have children, but there was two large gaps in fencing to railway which I had to block with logs. This needs fixing. Inside little things, like side lights not plugged in , and no towel rail holder for towel in downstairs loo, no covers for waste bins in utility room just missed the trick on making things feel more like a holiday home . The pool area is great, and in the summer that's where you 'lived' It was regularly cleaned etc, and there is a great barbecue. Good play area for kids. (apart for holes in fence ! Missing from the description was the hairdryer and when questioned it was just a no, so we had to go out and buy one. Its a great open house with plenty of room and very good sized bedrooms etc . The location of the property is great for Belves which is not overcrowded ineven in the peak of summer hols, and the property is also well located for other main towns attractions.
Overall the family experience was great but could have just been that little bit better if small things were there, and expectations were understood at beginning. Would recommend but would highlight the above and would have given 4 stars + if the things pointed out had not occurred. The owner does did not speak English which probably didn't help,but she was very nice,and got her daughter on phone to help which was helpful
Se alojó 14 noches en julio de 2018
