Encantadora casa de Deia con impresionantes vistas a la montaña

Thank you Emma, it was a pleasure to host you.

Hi Jenny, Im so glad you had a great stay. Yes you are right that the tourist tax and short stay fee were agreed when the booking was made so I dont understand where the confusion was, except perhaps that you used two different platforms and several friends to communicate:) Im also surprised the shopping was more expensive than you thought because the local shops prices are much higher than the big supermarket. Anyway, Elena did it as a favor for a small hourly rate as you asked her to. Most of all, Im happy you had a good time and enjoyed your stay at the house. Best wishes, Anna

Unfortunately Mary was a very rude guest. 1: yes it was a shame that the day before her stay, the new Miele dishwasher had a fault and their technician in Spain was very difficult to get a hold of, but it is now fixed and this was no ones fault. 2: The oven does work, but Mary refused to turn the dial to the left. I have since video taped proof that it works perfectly well & explained this to her many times. There is even a spare electric oven. 3: The toaster was replaced the same day she let me know there was an issue. 4: The parking space immediately at the house only fits one fiat500 size car. Other cars must park 100m down the road. If Mary had a car suitable for the parking space my car would have been moved, but she did not and it would not fit regardless of my car being there or not. Also usually Deia is very hot and once the shade comes in the late afternoon/early evening (later in the summer) it is most welcomed. However I have to say that even off season, no one has ever complained about this as there is still a lot of light where we are and it is quite beautiful in the early evenings reflecting off the mountains. It is unfortunate that Mary was not able to enjoy her stay in such a beautiful place as most people do which is why this special house usually receives 5 star reviews. Best wishes, Anna

Thank you Sabina. You are entitled to your opinion but many people love the old charm and beauty of the house and seek it out specifically for that reason. What one person sees as run down, another appreciates as history, yes, that part of the house is 3-500 years old with valuable old period features. There are other new build homes in other parts of Mallorca which you are welcome to stay in. But this home is priced very reasonably considering the market in Deia for houses with pools and it is a very special place and in a very special location with stunning views. The kitchen and livingroom are charming as is, but one day will be tastefully expanded and renovated in keeping with the old charm and maintaining the old period features. The price will also then increase accordingly. Best wishes, Anna

Thank you Claire! Im so glad you enjoyed your stay:)

Thank you Marta. It was a pleasure to host you and Im very happy you had such a lovely time.

Hi Rose, it was lovely to host you and Im so glad you enjoyed your stay. :) Anna

Dear Clemence, I’m very sorry you found the house too cold. That weekend was uncharacteristically cold for April as it was 9 degrees which is not normal. After spending 9hrs at the house you called me at 8pm to say that you were leaving because you found the house too cold and I suggested you turn the heating up fully which makes it perfectly warm and you refused to even try and do it. I also went to the house a couple of hours later and it was perfectly warm even though you had left all the shutter doors open at night. Nevertheless since last weekend we have installed 2 extra heaters downstairs in case they are needed. However I would like to add that we had guests stay in the house the two prior weekends who were perfectly happy and I even stay there with my 2 year old son during the winter. Furthermore, the temperature does not have to be 18 outside, as you say for the house to be enjoyed. I have people stay over New Years every year. The house is perfectly warm with the full heating on but you were unwilling to try and informed me of this at 8pm at night unfortunately and left 5mins later giving me no chance to rectify the situation. The house was also very clean when you arrived as I saw it both before and after you left. And finally, whilst Deia is in the mountains, it is a coastal village and the beach is a 25min walk or 10min drive down. Thank you and best wishes, Anna

Dear Ruth, I’m glad you had a lovely time! I will be renovating and extending the kitchen in the near future to include the patio and will definitely be installing a dishwasher then!:) You are also welcome to come back during a hotter season. My best wishes to you, Anna

To bring some clarity on this review: First of all these guests were neither elderly nor did they have children. There are a lot of families with children who do stay here for their holidays very happily and safely and children who were brought up here in the house perfectly well. All small children in Deia need to be observed and supervised as it is naturally a precarious landscape with mountains and pools everywhere; there are no large flat grassy lawns in Deia. On that note, I always offer guests a baby sitter or chef for hire if they wish to have some extra help during their holiday. Equally, the elderly have lived in Deia and in my house for centuries very happily. There are only a few small steps down to the house from the carpark. I gave this person a generous last minute discount to stay at the house and yet from the moment they arrived they were making up all sorts of absurd accusations and were obviously searching for a further discount. I offered to give them a full refund as I only want people in my home who are completely happy and to help relocate them, but no, they wanted to continue to stay and even extended their stay by 3 days because they were "relaxing and enjoying" themselves. This guest was obviously waiting to pounce on the opportunity to dish out a bad review and attempt to lower my star rating which up until now has been a resounding 5. A surprising experience especially when most guests are extremely lovely! 

Thank you for the review! In fairness, I would like to say that mosquitos and a few ants (if food is left out) are a normal part of a mediterranean summer; as the house was only purchased recently it is still in the process of being fine tuned and refurbished, i.e.; the kitchen and bathrooms will be redone to be more high end and at least one (or possibly 2) king size beds will be at the house soon. It was lovely to meet you both and look for ward to seeing you when you are back:-)