Casa entera

E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto

Galería de imágenes de E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto

Jardines del alojamiento
Playa
Exterior
Detalle del exterior
Interior

Comentarios

8,2 de 10
Muy bueno

Aspectos destacados

  • Diversión en familia
    Muy bien valorado para familias.
  • Zona recreativa o sala de juegos
    Poco común: disfruta de una zona recreativa y sala de juegos en las instalaciones.
  • Descubre lugares de interés cercanos
    Cerca de Playa Encanto
4 habitaciones3 baños16 huéspedes

Servicios populares

  • En la playa
  • Aparcamiento en las instalaciones disponible
  • Cocina
  • Servicios de lavandería
  • Aire acondicionado
  • Parrilla de barbacoa

Echa un vistazo a la zona

Ver en el mapa
Puerto Peñasco, SO
  • Place, Playa Encanto
    ‪A 1 min a pie‬
  • Place, Playa Bonita
    ‪A 51 min en coche‬
  • Place, El Malecón
    ‪A 51 min en coche‬

Habitaciones y camas

4 habitaciones (capacidad para 16 personas)

Habitación 1

1 cama individual, 1 cama de matrimonio y 1 sofá cama doble

Habitación 2

1 cama individual y 1 cama de matrimonio

Habitación 3

1 cama de matrimonio

Habitación 4

2 camas individuales

3 baños

Baño 1

Bañera · WC · Solo ducha

Baño 2

WC · Solo ducha

Baño 3

WC · Solo ducha

Otros espacios

Porche o patio
Cocina
Balcón
Zona de comedor independiente
Comedor

Acerca de este alojamiento

E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto

Casa E 10. 5 - Esta hermosa casa de 2 pisos frente al mar en Playa Encanto. Es la escapada perfecta para todos los miembros de su familia. Venga a experimentar la tranquilidad que Playa Encanto tiene para ofrecer.

Casa E 10. 5 tiene muebles de madera rústicos mexicanos contemporáneos y tiene decoraciones de obras de arte originales. Esta casa tiene 4 dormitorios, 3 baños, 2 salas de estar grandes y alojamiento para 16 personas. La habitación familiar de la planta baja tiene un sofá cama con capacidad para 2 personas y un futón de tamaño completo. También está disponible un televisor inteligente de 40 "¨ con pantalla plana, VCR y DVD. Una chimenea y calefacción de gas mantendrán a toda su familia acogedora en los meses de invierno. La mesa de comedor de madera tiene capacidad para 8 personas y el área de la cocina tiene una puerta corrediza de vidrio con vista a la playa. La cocina equipada tiene suficientes utensilios como sartenes, ollas y vajilla para cocinar para toda la familia. Hay electrodomésticos blancos, que incluyen tostadora, licuadora, microondas y cafetera. Una barra húmeda con taburetes para que pueda preparar sus bebidas favoritas.

El primer dormitorio tiene una cama queen size con muchos detalles florales e incluye un gran armario de doble puerta. El segundo dormitorio tiene dos camas dobles. El baño del pasillo tiene una ducha. El tercer dormitorio tiene dos camas queen size grandes y acceso a la puerta a la terraza delantera que tiene una hermosa vista al desierto. Esta habitación también incluye una cama individual separada para un huésped adicional. El dormitorio principal tiene ropa de cama de matrimonio y tiene una magnífica vista del océano. Una gran puerta corredera con terraza da al océano, tomar el sol es imprescindible. El dormitorio principal también cuenta con chimenea, amplio armario, así como armarios y cajones. Dos futones y un asiento encantador (uno individual y uno doble) que proporciona espacio adicional para dormir. Una gran bañera se encuentra en el baño principal, ducha de vidrio y grandes azulejos de cerámica en el lavabo del baño. La habitación familiar incluye un sofá de dos plazas, un sofá cama, dos camas individuales y un armario de pino.

La increíble vista de la arena y el océano se puede apreciar desde el patio de las escaleras. Hay dos grandes mesas de comedor que se pliegan para proporcionar comidas a una gran familia. Disfrute de una comida de marisco fresco o barbacoa y cómela mientras la puesta de sol domina el agua. Bebe un cóctel y mientras las mareas suben. Cass E-10. 5 es un paraíso sereno! No hay lavadora y secadora. No hay garaje disponible.

¡WIFI AHORA ESTÁ DISPONIBLE! Esta casa incluye la electricidad de la ciudad, sin embargo, el agua se entrega en camión, conserve el agua siempre. NO SE ADMITEN MASCOTAS, ATV O FUEGOS ARTIFICIALES

Añade las fechas para ver los precios

Alojamientos similares

Normas del alojamiento

Hora de comienzo del registro de entrada: 15:00
Edad mínima para alquilar: 25
Hora límite del registro de salida: 11:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar

Información importante

Otros detalles

Número de alojamiento: 1678417vb
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: cierre de seguridad.

Información sobre la zona

Puerto Peñasco

Esta casa de vacaciones se encuentra en el barrio Playa Encanto de Puerto Peñasco, en la playa. Monumento al pescador y Puerto antiguo son algunos de los lugares emblemáticos de la región, donde también puedes acercarte a Estero Morúa y La Spa si buscas unas vacaciones activas. Tendrás la oportunidad de disfrutar del agua realizando actividades como paseos en moto de agua o kayak, pero también podrás vivir grandes aventuras practicando el ciclismo o la equitación en las inmediaciones.
Mapa
Puerto Peñasco, SO

Qué hay en los alrededores

  • Playa Encanto - A 1 min a pie - 0.0 km
  • Plaza a la Madre - A 46 min en coche - 37.8 km
  • Playa Mirador - A 50 min en coche - 30.2 km
  • Playa Bonita - A 51 min en coche - 30.6 km
  • El Malecón - A 51 min en coche - 30.6 km

Restaurantes

  • ‪Ostionera Oasis - ‬A 31 min en coche
  • ‪Cooperativa Punta Roja - ‬A 2 min en coche
  • ‪Barn Dance South - Puerto Penas - ‬A 40 min en coche
  • ‪Al Capone's - ‬A 33 min en coche

Preguntas frecuentes

¿En E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto?

Hora de inicio del registro de entrada: 15:00.

¿A qué hora se realiza la salida en E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto?

La salida se realiza a las 11:00.

¿Dónde se encuentra E-10. 5, Hermosa casa de 4 dormitorios y 3 baños en Playa Encanto?

En la playa, esta casa de vacaciones de Playa Encanto se encuentra muy cerca de Playa Encanto y a 3,1 km de Estero Morúa. Playa Miramar y Playa Mirador también están a menos de 32 kilómetros.

Comentarios

8,2

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
16 comentarios de un total de 33 con una puntuación de 10 - Excelente
9 comentarios de un total de 33 con una puntuación de 8 - Bueno
5 comentarios de un total de 33 con una puntuación de 6 - Normal
1 comentarios de un total de 33 con una puntuación de 4 - Mediocre
2 comentarios de un total de 33 con una puntuación de 2 - Horrible

8,8/10

Limpieza

4,0/10

Instalaciones y estado del alojamiento

8,8/10

Llegada

8,8/10

Comunicación

9,6/10

Ubicación

9,4/10

Precisión del anuncio

Comentarios

Verificado

10/10 Excelente

Alicia U.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
It was beautiful.
Se alojó 2 noches en abril de 2026
Respuesta de VrboOwner el 16 de abr de 2026
Thank you! We hope to welcome you again soon.
Verificado

10/10 Excelente

Elias C.

Aspectos positivos: Limpieza y ubicación
Aspectos negativos: Comunicación
Check in is complicated as you have to drive 25 minutes into town and do the same for the checkout. Property was beautiful and so was the area. Communication with the manager was 2 days slow and answered questions the night before my 4 day stay. Laundry was not available and never got a response from it. Property was clean and ready for us
Se alojó 3 noches en abril de 2026
Respuesta de VrboOwner el 8 de abr de 2026
Thank you for your feedback. We’re very glad to hear that you found the property beautiful, clean, and ready for your stay, and that you enjoyed the area. We apologize for the inconvenience regarding the check-in and check-out process, as well as the delay in communication. Your comments are very important to us, and we will review these processes to improve the experience for future guests. We’re also sorry for the lack of response regarding the laundry; we understand how important that is during a stay and will make sure to address it with our team. We truly appreciate your feedback and hope to have the opportunity to host you again with an improved experience.
Verificado

10/10 Excelente

Florentino S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family Memories

Beach and location safe and peaceful
Se alojó 2 noches en abril de 2025
Respuesta de VrboOwner el 8 de abr de 2025
Hello Florentino, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verificado

10/10 Excelente

Amanda H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great for families and cousins

We love this property and have stayed there with our family and friends 3 times the location can't be beat. It is 20 mins out of town but the beach is so sandy and you feel like you have it all to your self. The bedding seems to have gotten an upgrade from our last stay and it's so nice. I would stay here a fourth time.
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 8 de abr de 2025
Hello Amanda, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. On your next visit, we'd be delighted to see you Best regards,
Verificado

10/10 Excelente

liliana r.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

This was a wonderful house on a beautiful sandy beach!

The rental management office was conveniently located and Luis Angel very helpful. Can't wait to go back!
Se alojó 2 noches en mayo de 2021
Respuesta de VrboOwner el 25 de may de 2021
Hi Liliana, Thank you for your 5-star review. Glad to hear that you had a wonderful time at our E-10.5 beach home. Casago is here to provide you with excellent service. Hope to see you back soon! My best regards, Ernesto Rubio
Verificado

8/10 Bueno

April V.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful home!

The house is very well kept, had cooking utensils, pots and pans. Beachfront view is beautiful, love the area and the house was able to accommodate all of us. Would stay here again!
Se alojó 2 noches en julio de 2021
Respuesta de VrboOwner el 11 de ago de 2021
Hi April, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificado

6/10 Normal

Keisha J.

Aspectos positivos: Limpieza, llegada, comunicación y ubicación

Great location

Loved the location and the beach was stunning, I really like playa encanto! The house is pretty outdated and very simple, didn’t have much amenities but overall it was a great experience. The beachfront was 100% worth it
Se alojó 4 noches en mayo de 2022
Respuesta de VrboOwner el 4 de jun de 2022
Hello Keisha, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificado

10/10 Excelente

robert B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great place and great price!

We enjoyed this place very much, it was awesome! More than enough space for 9 of us. Everything we needed was available and was clean. We did not have any issues with anything. We definitely want to stay here again!!
Se alojó 4 noches en octubre de 2021
Respuesta de VrboOwner el 26 de oct de 2021
Hi Robert Hope you are doing well. Thank you for taking your valuable time to answer this review I appreciate your opinion; your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all Casago staff, we are at your service to solve any problem so that your next visit will be more pleasant. Best regards Casago reservations
Verificado

10/10 Excelente

robert B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Vacation

Third time stays no here and plan on coming back. It is a little far from town but so worth it
Se alojó 7 noches en mayo de 2024
Respuesta de VrboOwner el 13 de may de 2024
Hello Robert, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime. Best regards,
Verificado

10/10 Excelente

valentin g.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful experience

Really cozy place, great view of the beach, real clean, really liked it so much considering staying there again ... thank you ❤️🙏
Se alojó 2 noches en abril de 2022
Respuesta de VrboOwner el 30 de may de 2022
Hello Valentin, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team
Verificado

8/10 Bueno

Mistelle A.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great location

We loved the location, beach and access to water is amazing. Our only complaints are the beds are very hard and uncomfortable and there are plastic covers on the pillows and some furniture was broken - beds and couch. Otherwise it's a great house.
Se alojó 3 noches en noviembre de 2022
Respuesta de VrboOwner el 29 de nov de 2022
Hello Mistelle, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, I do apologize for the inconvenience you had with the beds we will the owner to purchase new mattresses for all the rooms. if you can let me know what furniture was broken, I do appreciate it if you can provide me with more details. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great day, Edgar Arias Beach Homes Manager
Verificado

8/10 Bueno

gloria s.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Birthday weekend in Playa Encanto

We loved the location, house was beachfront. It had everything we needed & accommodated all of us nicely. If all rooms were cool would have been perfect but we get it with the heat & humidity it’s difficult. Ultimately we loved it and were sad to go & can’t wait to come back to Puerto Peñasco !!!
Se alojó 3 noches en agosto de 2021
Respuesta de VrboOwner el 10 de ago de 2021
Hi Gloria, Thank you for taking the time to write a review for us. It's wonderful to hear you had a good time and appreciated your time with us. We'd be delighted to see you again at any time. Best Regards, Casago Team
Verificado

8/10 Bueno

kristin s.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful location.

Check in and check out are off property which takes extra time getting there and getting back. The beach and location are absolutely beautiful. The beds and furniture are a little old and needed some updating. But overall an amazing place to spend with a big group of family and friends.
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 29 de abr de 2023
Hello Kristin, Thank you so much for taking the time to share your experience with Casago Reservations. We take pride in knowing our guests are happy with their Vacation experience. Best regards
Verificado

10/10 Excelente

Viajero verificado

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family fun

We had 14 people. The kids enjoyed the sand toys and boogie boards. There was enough space for everyone to spread out comfortably. The only thing I would recommend is to bring towels. Other than that everything was perfect!
Se alojó 4 noches en junio de 2024
Respuesta de VrboOwner el 19 de jun de 2024
Hello, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come. Best regards
Verificado

8/10 Bueno

Kristy H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great space!

Loved this spacious house for our big group! It fit our needs very well! Lots of sleeping options and huge kitchen! The beach was quiet, not a lot of others around. Our only complaints were that the beds were pretty hard, and I’m not usually a picky person. And it could use more out door seating and a table. Over all the house was well kept and we enjoyed our stay! Thank you!
Se alojó 3 noches en octubre de 2022
Respuesta de VrboOwner el 13 de oct de 2022
Hello Kristy, Hoping you are doing very well, I send you my best regards. I would like to start by thanking you for responding to our survey. We strive to provide the best service possible and the only way to do that is to receive feedback from our guests and in this way identify their wants and needs. I thank you for the great rating you have given us. We love to hear that our guests have had a great time with us as we now consider you part of our family, we are going to let the owner know about the beds on the house to see if we are able to replace the beds, I do apologize if the inconvenience. Please do not hesitate to contact us in case you would like us to assist you with any future needs, we would be more than happy to help you! Thank you again and have a great weekend, Edgar Arias Beach Homes Manager
Verificado

10/10 Excelente

Irene S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family Vacation

We had an amazing time. We had family rent in the area as well. Everyone loved the place we had so much. We had the best access to the beach. The home is huge. The beds are a bit uncomfortable. We did have one small issue with the refrigerator but we called the number they gave us and they were there to fix it within the hour. We will definitely be making this trip a yearly tradition. Loved it!!!
Se alojó 2 noches en septiembre de 2023
Respuesta de VrboOwner el 6 de sept de 2023
Hello Irene, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come.
Verificado

10/10 Excelente

Amanda H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Great Location and Size

Some of the beds are hard. But everything else was amazing. It had tons of space.. And the location was great. We had private access to an amazing beach. Will stay here again. The kitchen was well stocked but the only extra food items is salt and pepper. Which is great. If you want a little more comfort on the beds bring your own pillow and some blankets to put under you. There was 16 of us and we had extra space
Se alojó 3 noches en abril de 2023
Respuesta de VrboOwner el 17 de abr de 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verificado

10/10 Excelente

robert B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Definitely would recommend

This was the second time we rented this property. It’s not perfect as there were some leaks due to heavy rains and a couple of low flowing sinks but overall we all loved staying here. This property is about 30 minutes from the town so it would be nice if the roads were easier to drive on. Due to the rain, the roads were very muddy and we had to go around many flooded areas. Still, we definitely will recommend this property to others!!
Se alojó 7 noches en agosto de 2022
Respuesta de VrboOwner el 30 de ago de 2022
Hello Robert, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us, On your next visit, we'd be delighted to see you! Best Regard Casago Team
Verificado

10/10 Excelente

Amanda H.

Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio

Great Location

This house is great and the location is unbeatable. The beds are the most comfy but there are plently of choices. Our biggest concern is that the water was empty when we got there and the trash cans out side were overfilled and stinky. They helped us with the water the next day. I feel like thats somethj g that should be checked though before people check in. I have stayed here before and loved it. I would stay again but feel like they need to make sure there is water in the tank when the housekeepers go through and clean.
Se alojó 3 noches en julio de 2023
Respuesta de VrboOwner el 22 de jul de 2023
Hello Amanda, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come Best regards
Verificado

6/10 Normal

Leticia C.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

It was great however room for improvement

Overall the home is beautiful! My family and I enjoyed our stay here however there were a few things that i can say need improvement. Trying to cook for 15 people was quite a challenge with the stove as there was very little flame nd now way to adjust. Also we had to place majority of the food in the freezer as the fridge was not cooling down at all. It stated to keep fridge closed even with that it was not functioning. I think adding a washer/dryer would be very helpful. Overall Are stay was good.
Se alojó 2 noches en octubre de 2020
Respuesta de VrboOwner el 11 de oct de 2020
Hello Leticia I hope you are doing well. Thank you very much for taking the time to make a review, we are open to any suggestions that help us improve our service to you and our guests. I appreciate your opinion, your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all the staff, we are at your service to solve any problem so that your next visit will be more pleasant. Thank you very much and I look forward to your comments Best regards
Verificado

6/10 Normal

Josue C.

Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza y llegada

Not the bees knee

When we arrived to the house it looked like it had just been cleaned. Whoever was clean must have known that there was a bee problem. The house was infested with Bees on both floors. There were some dead bees but there was still hundreds that were flying around the house. The property manager was quick to send someone out and they fumigated the chimney. This didn’t solve the problem completely. The chemicals they used made all of our clothes stink. The house was okay, the view is wonderful. The communication was great whenever I reached out I would get a quick reply.
Se alojó 3 noches en mayo de 2023
Respuesta de VrboOwner el 6 de jun de 2023
Hello Josue, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 3 stars. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you pass during your stay, I do apologize for the inconvenience you had, that is a good thing that maintenance made the bees go away, hope to see you back soon, and as I mention we like to assist our guests the best we can since we see you all as part of Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verificado

4/10 Mediocre

Raghed. ????

Aspectos negativos: Limpieza y instalaciones y estado del alojamiento
All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not All the furniture so old the mattress be so bad and then I have an issue with the bathroom. The showers be so bad the time I’m arriving home not have any hotter, hot water and then just as one showers work. Another shower is not working at all it’s not be comfortable. It’s so bad.
Se alojó 2 noches en marzo de 2023
Verificado

2/10 Horrible

Adi K.

Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Limpieza y precisión del anuncio

Great location & house but DIRTY and under-maintained!

We loved this location and the house is pretty spacious. Plenty of sleeping spaces for large groups. Great views & right on the beach. We are regulars at Playa Encanto. Now the 'good' stuff: the house was dirty when we checked in. Dust particles everywhere especially the kitchen walls and fans. Trash not picked up in the bathrooms. Not enough towels, house is advertised for 16 people so a few towels is not enough. Metal towel hangers have rust sucked into the ceramic tile. C'mon people, we're just looking for basic hygiene. Plus, there are NO washer/dryer in the house so you better bring extra towels & figure out the laundry part. One standard size fridge for this huge house. That is not enough for large groups (15 ppl) and extended stay (5 nights). The owner should invest some of those $$$$ they get to add a 2nd fridge which is needed for large groups. The STOVE was another item, no electric option so we were stuck with gas and man.... no pressure at all. Trying to cook a meal besides eggs is an adventure!!! Can't fry anything and forget about coking a stovetop steak or anything like that. To add to this, no propane grill or at least a spot for charcoal grill. Grills are pretty much standard in all the houses in Playa Encanto or Las Conchas. The other issue was the BUGS. We had to buy bug spray to spray before night time, they would swarm the property. So sad to leave a bad review but hopefully the owners will see this and improve the stay for future guests.
Se alojó 5 noches en junio de 2023
Respuesta de VrboOwner el 24 de jul de 2023
Hello Adi, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 1 star. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I do apologize for all the inconvenience that you went through during your stay, including but not limited to the bugs, cleanliness of the unit, lack of towels, bbq grill, electric stove, washer, and dryer. We will speak with the owner and attempt to have them invest a little more in the upkeep and purchase of items for the house. If you have any further comments do not hesitate to contact us again. Thank you and have a blessed day, and as I mentioned we like to assist our guests the best we can since we see you all as part of the Casago family. Thank you again for your response to our survey we hope to see you again and that you give us the opportunity to serve you as you deserve. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you! Best Regards,
Verificado

2/10 Horrible

Lucila V.

Aspectos positivos: Limpieza, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

Not hot water, and response was not prompt

Reported not having hot water on Saturday night, got hot water on Monday noon. Extremely slow response after emails and several call.
Se alojó 3 noches en noviembre de 2022
Verificado

10/10 Excelente

roxanne d.

Aspectos positivos: Limpieza, comunicación, ubicación y precisión del anuncio

Perfect location

Home was very clean. Lots of room! Perfect beach front location
Se alojó 3 noches en mayo de 2022
Respuesta de VrboOwner el 25 de may de 2022
Hello Roxanne, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

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Propietario/a: Casago Reservations

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Casago Rocky Point

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