Casa Tranquilidad - 6000 pies cuadrados - ¡Nuevo en el mercado!

We are so glad you enjoyed your stay at Casa Tranquilidad and that you appreciated the wonderful staff in place. The roads can be a bit slippery especially in rainy season and although you do not need a 4x4 we do not recommend any low lying vehicle for the Costa Rica terrain.

We are thrilled that you enjoyed your stay at Casa Tranquilidad. Susan, our house concierge, is a tremendous help to our guests. We are glad you utilized her services and knowledge. We do indicate in the listing that the jacuzzi is NOT heated. Most of the year it s so warm that is just is not necessary. Thanks for choosing us and we will look forward to your return soon.

So glad you enjoyed Casa Tranquilidad, it really is a beautiful home. As for the service dog, before the booking was ever placed, during the inquiry I was asked by the guest “Please confirm my service dog”. I replied and told the guest that the service dog was more than welcome and proceeded with documenting our expectations (which have been written by multiple professionals in the industry). I got back a reply indicating “My dog is a alert dog for diabetes and I understand your rules and agree with them”. Since we were on the same page, I accepted the inquiry and proceeded with the reservation. No additional expectations were set regarding the service dog. As for the unauthorized guest, we are very clear in our listing and on the written rental agreement that unauthorized guests are not permitted on the property unless given permission in writing. This is a safety and liability issue that is very important to us. The two unauthorized guests not only came for dinner on Friday the 16th but actually stayed for two full nights and were left in the home alone while the paying party was gone throughout both days. Unfortunately, this is not something we can accept. We tried to communicate with the primary guest through three different means but unfortunately none of our messages were responded to. We then decided to send our concierge by the home to talk to the visitors. They confirmed they were “invited” by the primary guest to our home. Since there was no communications with the primary guest, I decided to send a second and last message , through Vrbo, indicating the rental agreement infraction and that ultimately, we would let it slide but in the future if they rented from us that all people staying in the home must be on the rental agreement.

Thank you for choosing Casa Tranquilidad for your stay. We are so happy that you had an amazing time. Just to clarify a few things. There are two bedrooms with Kings, one with a queen (upstairs) and one with (2) Fulls/Doubles (downstairs). One of the King suites is upstairs and one is downstairs. Also the beach is less than 3 miles and takes approx 10 mins by car.

We are just thrilled that you had such a wonderful vacation at Casa Tranquiliudad. Thank you for choosing us and come back again soon. Pura Vida!

Sounds like a wonderful holiday at Casa Tranquilidad! Come back again soon!