Pet-Friendly 2BR Near Garden of the Gods | 2 Baths + Parking

Thank you so much! We're thrilled to hear the check-in and check-out were smooth and that the space was just right for your getaway. We’re always happy to help and would love to host you again anytime!

Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. We do want to clarify the concern regarding being locked out of the room, as our records show something different. At 4:24 PM, you contacted us stating that your entry code was not working, and a new code was sent to you at 4:24 PM. The issue was addressed immediately, and there was no extended period where you were unable to access the room. The $50 early check-in fee you mentioned was also never charged or requested; it is simply included in our check-in instructions as an optional service. We also keep our rooms well stocked. Two sets of towels per guest are provided in the room, including bath towels, hand towels, and washcloths. Additional towels and supplies are always available in the laundry room, including extra toilet paper, specifically so guests have access to additional items during their stay. As for the concerns regarding the door, supplies, towels, and other issues mentioned, we unfortunately were not made aware of any of these during your stay. Had we been contacted, we would have been happy to address anything within our control while you were there. Room 8 is located on the street-facing side of the property, so some street noise can be expected, although we understand that this can affect guests differently. We appreciate your feedback and will continue working to provide the best possible experience for our guests.