4/10 Mediocre
Arianne K.
23 de ago de 2022
Aspectos negativos: Limpieza, llegada y precisión del anuncio
Would not stay again
While it seemed like the house was cleaned and tidied up there were old food items left throughout the kitchen and in the fridge, including a very moldy bag of something I could not identify in the cupboard. The thing that bothered me more was the check-in/check-out experience. I received a confirmation email from vrbo showing my check in time was 4pm Thursday and check out by noon Sunday. On Thursday around 6pm we entered the property to find the alarm system going off, which we were never given a code for, so of course a blaring siren which I had to call the host to turn off. Then at 11:15am on Sunday I received several calls from the host telling me that I was supposed to check out by 11 or I’d be charged. I sent a screenshot of the confirmation email which clearly showed that the checkout time was listed as noon but nonetheless hurried to leave the property ASAP. Instead of being understanding or apologetic for the misunderstanding, she argued with me. Needless to say, I would not stay here again.
Arianne K.
Se alojó 3 noches en agosto de 2022
