Uno de los pocos alojamientos con mesa de billar en las instalaciones.
6 habitaciones4 baños o más14 huéspedes
Servicios populares
Piscina privada
Bañera de hidromasaje en las instalaciones
Aparcamiento en las instalaciones disponible
Cocina
Lavadora
Aire acondicionado
Echa un vistazo a la zona
Kissimmee, FL
Parque de servicios Northeast Regional Park
Place, Parque de servicios Northeast Regional Park
A 3 min en coche
Lago Davenport
Place, Lago Davenport
A 3 min en coche
beach near Bahama Bay
Place, beach near Bahama Bay
A 3 min en coche
Orlando, Florida (MCO-Orlando Intl.)
Airport, Orlando, Florida (MCO-Orlando Intl.)
A 40 min en coche
Habitaciones y camas
6 habitaciones (capacidad para 14 personas)
Habitación 1
2 camas individuales
Habitación 2
1 cama de matrimonio grande
Habitación 3
1 cama de matrimonio
Habitación 4
1 cama de matrimonio grande
Habitación 5
1 cama de matrimonio
Habitación 6
2 camas dobles
4 baños y 1 aseo
Baño 1
Baño 2
Baño 3
Baño 4
Baño 5
Otros espacios
Porche o patio
Porche o patio hawaiano
Cocina
Zona de juegos al aire libre
Acerca de este alojamiento
Amazing location, Movie Loft, Private Pool! *FREE Resort Access*
A game room, movie loft, private pool, and ample parking make this vacation getaway stand out from all the rest!! Located in Windsor at Westside Resort, you'll have free unlimited access to a wide variety of incredible amenities such as the infamous resort clubhouse, a large pool with slide and tiki bar, fitness center, volleyball court, sundry shop, video arcade, and more!
THE SPACE: First, step into the kitchen, where you’ll find flawless granite countertops, handy stainless-steel appliances, and the most magnificent cabinetry you’ve ever laid eyes on. If you plan on having a few extra guest over, you’ll be happy to learn that the dining room and kitchen island work harmoniously, seating a grand total of fourteen, allowing you host the family reunion of a lifetime! And just a few feet away lies the family room, featuring a extra spacious sectional that included an additional deluxe chaise lounge.
Conveniently located on the first level is the master bedroom, showcasing a king size bed with a stunning wooden frame and matching nightstands and dresser, gracefully framing the room. Attached is a private en-suite with a double vanity, soaker tub, and clear glass shower stall. In addition, a door to the outside patio can be found, giving you instant access while obtaining ultimate privacy.
Pop the popcorn and dim the lights because it is time for movie night! Upstairs you will find an entire loft dedicated to Hollywood’s greatest hits. This star-studded common room is adorned with movie posters, ticket stub throw pillows, red carpet window sheers, film strip wall décor, and a large wall-mounted flat screen TV. Oh… and did we mention the extra-large, ultra-cozy sectional the sits over twelves movie-goers? Talk about a fun night for the whole family!
Just down the hall you will find five separate bedrooms, each unique in style and theme. The first room channels pure beach vibes with an ocean blue palate, open space as vast as the ocean itself, and a divine king size bed. This tranquil dwelling ever comes with a matching white dresser and desk, perfect for journaling or light reading before bed. That is, after your take full advantage of the connected en-suite, complete with a double vanity and clear glass shower stall.
Next, we shift focus to a bedroom that requires no introduction. Featuring to twin beds, several ‘dark side’ walls decals, and a ton of star gazing intergalactic fun, you might say this room is straight out of a galaxy, far, far away.
Right next door is a bedroom that features two double queen beds with leather headboards, an extra-large dresser, and abundant room to unpack. Located nearby, in juxtaposition, lies a cozy bedroom with one queen size bed, a dresser, and flat-screen TV. Room options such as these make flexibility party size a breeze!
Last, but not least, you will find a room with a true feminine touch, festooned with elegant décor, a gorgeous farmhouse style dressed, and queen size bed.
Looking to get the party started? Well, it’s game on in the game room! You will find everything you need, from an Air Hockey table to out-of-this world retro arcade games that you will have to see to believe! **Please Note: Pool Table shown in photos is no longer included.**
No vacation is complete without this last little surprise. Get ready to return to work next week a little sun kissed. That’s right… step outside onto your own private screened-in lanai, showcasing a patio table, lounge chairs, and a pool. You can even turn your spa into a hot tub by adding an optional pool and spa heat package for only $35/day + tax. **We recommend adding pool and spa heat to your reservation between the months of November and April.**
Añade las fechas para ver los precios
Alojamientos similares
6 bed 5.5 bath Home with Pool 14 MINUTES AWAY from Disney. We’re back on VRBO!
Kissimmee
6 bed 5.5 bath Home with Pool 14 MINUTES AWAY from Disney. We’re back on VRBO!
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Información sobre la zona
Kissimmee
Esta casa de vacaciones se encuentra en Kissimmee, en un lago. Club de golf ChampionsGate y Club de golf Mystic Dunes son excelentes opciones para los que buscan unas vacaciones activas, pero si lo tuyo son las compras, no te pierdas Complejo de entretenimiento Old Town y Centro comercial Disney Springs™. ¿Viajas con niños? Entonces una buena opción será llevarlos a Walt Disney World® Resort, ¡estarán encantados! Puedes aprovechar también para ver algún partido o evento en ESPN Wide World of Sports Complex.
Parque de servicios Northeast Regional Park - A 3 min en coche - 2.4 km
Lago Davenport - A 3 min en coche - 2.7 km
beach near Bahama Bay - A 3 min en coche - 2.7 km
Four Corners FC - A 5 min en coche - 4.7 km
Club de golf Highland Reserve - A 6 min en coche - 6.2 km
Cómo moverse por la zona
Estación de tren Kissimmee: 33 min en coche
Kissimmee, FL (ISM-Kissimmee Gateway): a 30 min en coche
Restaurantes
Wawa - A 6 min en coche
McDonald's - A 5 min en coche
7-Eleven - A 11 min a pie
Twistee Treat Berry Town - A 5 min en coche
Dutch Bros Coffee - A 6 min en coche
Preguntas frecuentes
¿En Amazing location, Movie Loft, Private Pool! *FREE Resort Access* se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuánto cuesta alojarse en Amazing location, Movie Loft, Private Pool! *FREE Resort Access*?
A fecha de 8 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Amazing location, Movie Loft, Private Pool! *FREE Resort Access* el 16 de nov de 2026 son de al menos 372 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Cuál es el precio del aparcamiento en Amazing location, Movie Loft, Private Pool! *FREE Resort Access*?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Amazing location, Movie Loft, Private Pool! *FREE Resort Access*?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Amazing location, Movie Loft, Private Pool! *FREE Resort Access*?
La salida se realiza a las 11:00.
¿Dónde se encuentra Amazing location, Movie Loft, Private Pool! *FREE Resort Access*?
Esta casa de vacaciones de Kissimmee para familias se encuentra en un lago, a menos de 5 kilómetros de Lago Davenport y Four Corners FC. Parque acuático Surfari y Island H2O Live! también están a menos de 10 kilómetros.
Comentarios
8,8
Excelente
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
15 comentarios de un total de 25 con una puntuación de 10 - Excelente
10 - Excelente
15
7 comentarios de un total de 25 con una puntuación de 8 - Bueno
8 - Bueno
7
1 comentarios de un total de 25 con una puntuación de 6 - Normal
6 - Normal
1
0 comentarios de un total de 25 con una puntuación de 4 - Mediocre
4 - Mediocre
0
2 comentarios de un total de 25 con una puntuación de 2 - Horrible
2 - Horrible
2
8,8/10
Limpieza
9,6/10
Llegada
9,6/10
Comunicación
9,8/10
Ubicación
9,4/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Kalinda M.
31 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful and clean home enjoyed my stay with family
The house was nice and clean plenty of room private pool and a game room would recommend and will be returning to the property
Kalinda M.
Se alojó 5 noches en mayo de 2022
Respuesta de VrboOwner el 31 de may de 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Verificado
10/10 Excelente
Jakeyla J.
10 de nov de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great!
Great location and exactly as advertised! Host responded quickly! Would stay again!
Jakeyla J.
Se alojó 4 noches en noviembre de 2022
Respuesta de VrboOwner el 10 de nov de 2022
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verificado
10/10 Excelente
tyhesha j.
9 de jul de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great property.Good location
The only problem is there was only 1 pot and 2 skillets...Just need more cookware other then that we loved it
tyhesha j.
Se alojó 5 noches en julio de 2022
Respuesta de VrboOwner el 9 de jul de 2022
Hi Tyhesha,
Thank you for providing us your honest feedback. We will definitely look into it to make sure that our guests will have a memorable experience. We hope that we will be able to welcome you back on your next vacation.
Thank you.
Verificado
10/10 Excelente
Chauntyl A.
12 de may de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
All Star Cheer Get Away
Check in was simple. The property appears just as it is in the photos. We enjoyed our stay and there was plenty of room for everyone. We didn't even get to make it to the resort pool because the kids loved having their own pool 24 hours a day.
Chauntyl A.
Se alojó 5 noches en mayo de 2023
Respuesta de VrboOwner el 22 de mar de 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verificado
8/10 Bueno
Robyn S.
25 de jul de 2022
Aspectos positivos: Llegada, comunicación y ubicación
Spacious house for 2 families
Very convenient for my sister and I and our families to have home base as we visited with 3 sets of parents/grandparents. “Game room” is the garage (but with a/c so that was nice). “Movie theater room” is upstairs large living room with large u-shaped comfy sofa. Kitchen lacked silverware (there were 4 forks) and any serving dishes/platters but way more plates and bowls than anyone needed. We enjoyed a long weekend here and an appreciated late checkout, and were comfortable. Pool at house was enjoyable as was the lazy River and cabana-tents at clubhouse.
Robyn S.
Se alojó 3 noches en julio de 2022
Respuesta de VrboOwner el 25 de jul de 2022
Thank you for the wonderful feedback and glad to hear you had a great time with us. I am very sorry though for the lack of inventory in the kitchen, I will notify the team to recheck the inventory. Thank you for letting us know this information so we can have it addressed.
Verificado
8/10 Bueno
Shannon G.
15 de mar de 2023
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Overall good
Overall the place was good. The only complaint I have is that we paid extra for the pool to be heated. When we got there, there was not enough water in the pool for the filter to come on and the first step was out of the water. I reached out and they did come the next day and put water in it, however it never heated up. The water was freezing all weekend. The house was nice and had everything you needed. Location was great.
Shannon G.
Se alojó 3 noches en marzo de 2023
Respuesta de VrboOwner el 22 de mar de 2024
We are glad that you enjoyed your stay with us. We're sorry to hear that you had issues with the pool heater. We hope to welcome you again soon.
Verificado
10/10 Excelente
Jeremy C.
21 de feb de 2021
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Met my expectations!
Enjoyed everything about this home. Clean, spacious, and received just what was listed in its description. The only flaw I encountered was the inconsistency of the door code. I had to call to receive door code. When I arrived at property I could not get in due to being given multiple codes that didn’t work. After 4th code was given I gained access to the home. Overall we enjoyed our stay.
Jeremy C.
Se alojó 2 noches en febrero de 2021
Respuesta de VrboOwner el 3 de ago de 2022
I'm glad to hear that you have had a wonderful stay in the home. Thank you for staying with us. We hope to host you again on your next visit to Orlando!
Verificado
6/10 Normal
sara v.
8 de jul de 2022
Aspectos positivos: Llegada, comunicación y ubicación
Aspectos negativos: Precisión del anuncio
Carpet needs to be replaced
Floors were left unvacuumed or not swept on tile. None of us would go without shoes on carpet because it was so filthy and warn out. Leftover residue from cleaner may be why texture was so bad and tile cleaner apparently used wrong product again per previous reviews because it was sticky in kitchen and main room.
Although it says gated anyone can drive in or go into Rec center they Don’t check. No monitoring at night because curfew not followed. 6 of our 9 Nights neighbors we’re in their pools til 3 am. Kept those closest to that neighbor awake. I went out one night and they were very nice about it. But don’t say it’s enforced when it is not. Kitchen is not stocked well. had to ask for potholders, dust pan, no casserole dish or bowls. For cooking
Upstairs bonus room space, game room in garage, pool area and location. Were great. We did enjoy our but updates needed.
sara v.
Se alojó 10 noches en junio de 2022
Respuesta de VrboOwner el 25 de jul de 2022
thank you for you feedback . i will get with my team and address these issues .. for any future stays.
Verificado
10/10 Excelente
Darralyn H.
29 de nov de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice place!
Nice place quite neighborhood I will return soon
Darralyn H.
Se alojó 3 noches en noviembre de 2022
Respuesta de VrboOwner el 23 de mar de 2024
I'm glad to hear that you enjoyed your stay in the quiet neighborhood and that you're considering returning soon! If there's anything specific you'd like us to prepare for your next visit, please feel free to let us know. We look forward to hosting you again in the future. Thank you for choosing to stay with us!
Verificado
8/10 Bueno
Kristy D.
18 de may de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay!
The house was great! Plenty of space for 11 of us. Walking distance to the club house. We appreciated the accommodations. We would stay again!
Kristy D.
Se alojó 5 noches en mayo de 2022
Respuesta de VrboOwner el 28 de mar de 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verificado
8/10 Bueno
Tabatha N.
13 de abr de 2022
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Didn’t like pool issues. Plaid extra pool never got heated. Beds screws about to fall out.
Very nice house. Just need some upgrades on bed. Was lose from headboard. Mattress hard. Couch down stairs smelt like urinate. They sent Simone to clean it. That couch was almost to the floor.
Tabatha N.
Se alojó 3 noches en abril de 2022
Respuesta de VrboOwner el 28 de mar de 2024
Thank you for sharing your valuable feedback. We will do our best to keep on improving ourselves to meet our guests’ satisfaction. We hope to welcome you again soon.
De un sitio asociado
10/10 Excelente
James D.
30 de mar de 2022
Amazing Time at 2120 Rome!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great condo - large bedrooms, plenty of bathrooms, great gathering areas and awesome pool. We were so impressed and have nothing but good to say. Very convenient only about a block away from the larger resort. I would definitely recommend staying here and we would come back!
James D.
Respuesta de VrboOwner el 18 de may de 2022
We are happy to know that you enjoyed your stay with us. We look forward to having you again here at Casiola!
Verificado
10/10 Excelente
Ana R.
26 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Birthday weekend
This property offered everything we needed to enjoy my birthday weekend with my kids and grandkids. It was cold our and we were still able to enjoy the heated pool, the grill, and all the cooking in the open kitchen.
We all enjoyed the play room. It was definitely an amazing weekend!
Ana R.
Se alojó 3 noches en enero de 2022
Respuesta de VrboOwner el 26 de ene de 2022
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Verificado
8/10 Bueno
Lorena B.
4 de ene de 2022
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Nice space and location
Bit of a rough start but overall a good experience.
Lorena B.
Se alojó 5 noches en diciembre de 2021
Respuesta de VrboOwner el 13 de ene de 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
De un sitio asociado
10/10 Excelente
Arleatha L.
2 de nov de 2021
Vacation home
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The house was very spacious. My family loved the game room. It was t.v's in all the rooms. The communication was excellent. Any questions or concerns I had, they was addressed in a timely manner. I would definitely be making this house one of our annually vacation homes.
Arleatha L.
Respuesta de VrboOwner el 13 de may de 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey, we appreciate the amazing feedback, and we are so glad to hear you enjoyed your stay with us.
We look forward to having you again here at Casiola!
Verificado
10/10 Excelente
Teresa P.
31 de oct de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great place
Great place clean easy to book and check in close to everything in Orlando
Teresa P.
Se alojó 2 noches en octubre de 2021
Respuesta de VrboOwner el 3 de nov de 2021
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
De un sitio asociado
10/10 Excelente
Latoya C.
28 de oct de 2021
Great Vacation Rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This vacation rental was great. The staff were very prompt with any issues I experienced mainly WiFi and tv connection. Besides that the location is excellent plus the community is so relaxing yet fun. I would recommend this beautiful property to family and friends...
Latoya C.
Respuesta de VrboOwner el 10 de may de 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey, we appreciate the amazing feedback, and we are so glad to hear you enjoyed your stay with us.
We look forward to having you again here at Casiola!
De un sitio asociado
2/10 Horrible
Robert R.
11 de sept de 2021
Roaches
Rating Details:
The property manager was adequately helpful.
The vacation rental was very dirty.
I was somewhat unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The Home is big and has a pool, but also has roaches in the kitchen and when we got there the cable and internet was not working the cleaners did not do a very good job cleaning. There was a broken egg in the refrigerator and had old macaroni and cheese in the game room as well as cigarette butts on the floor. The management company did fix the internet and cable on the second day we where there but did nothing about the fact we had to clean the home ourselves as soon as we got there, and we could not use the kitchen because there where roaches coming out of the dishwasher.
Robert R.
Respuesta de VrboOwner el 11 de may de 2022
Thank you for choosing to stay with Casiola Vacation Homes and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the executive management team to ensure the necessary guidelines are in place to prevent such experiences from occurring in the future.
Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
De un sitio asociado
10/10 Excelente
Tammy G.
20 de jul de 2021
Tammy
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Was wonderful can’t wait to return next year
Tammy G.
Verificado
10/10 Excelente
Melissa M.
10 de jul de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent
Great house!
Melissa M.
Se alojó 4 noches en junio de 2021
Respuesta de VrboOwner el 2 de oct de 2021
Thank you for your feedback. We are pleased to hear you enjoyed your stay. We hope to see you soon.
De un sitio asociado
10/10 Excelente
Shelly T.
7 de jul de 2021
Relax relax relax in joy
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great
Shelly T.
De un sitio asociado
10/10 Excelente
Brenda L.
18 de jun de 2021
Casiola rental
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The villa was spacious, there was enough bathrooms and having your own private pool and jacuzzi was awesome. I would definitely stay at Casiola Villas again. We also visited the bigger pool at it was a nice place for the kids to enjoy and have fun.
Brenda L.
De un sitio asociado
8/10 Bueno
Sandra M.
6 de may de 2021
Nice
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Very nice home ,Only issue I had is not being able to get in the home on check in day had to wait 2 hrs outside
Sandra M.
De un sitio asociado
2/10 Horrible
Shaquan C.
16 de feb de 2021
Don’t waste your time, energy or money! Horrible customer service
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Horrible! I will be posting on social media as well not as a threat but wanting to let others know of my experience especially since I am typically a person who does not give bad reviews ever. Dealing with this company was a nightmare. From the initial booking were I still have a pending charge on my account (duplicate) that has not fallen off yet. From staying outside and for 35 minutes with children in cold temperatures because you gave me a wrong passcode. In addition to having to try and attempt different passcodes five or six times because of unsuccessful remote communication. In addition paying for pool heating services that did not work. Contacting maintenance to have them come out to check the pool heater and waiting at the property until such was done and never having this occur. Then finally coming out to the property five days later after check out which was reported by the customer service representative to tell me that the pool heater was working. How can you tell someone that an item was working until not checking it until five days later. They never came out to the property to assess when you promised you would. Then they sent a person on the day of checkout to fix the “trash and disposal issue). I never called and reported this. This was from the guest multiple stays prior. Finding make up on bedding in the property especially doing time such as Covid is ridiculous, unsanitary and just plain disgusting. I was told that pool heating was turned in at 4pm even though it takes 24 hours to heat the pool supposed! Then told that it was on a timer to go off at 8pm..... How in the heck can you have someone pay for a pool heater set a timer and disconnect 4 hours later then repeat the same foolishness the next day I would never recommend. They never answer the phone it is 80% of the time the service even during normal business hours. You have to leave a message and they call you back hours later. COMPLETELY AND UTTERLY RIDICULOUS
Shaquan C.
Verificado
8/10 Bueno
Ashley P.
26 de ene de 2021
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Great stay
Could have been cleaned better but for the most part everything was great. Nice property/location. Great customer service everyone was very helpful.
Ashley P.
Se alojó 2 noches en enero de 2021
Respuesta de VrboOwner el 4 de abr de 2024
We are glad that you enjoyed your stay with us. We hope to welcome you again soon.
Acerca de su propietario/a
Propietario/a: Casiola vacation homes
Idiomas:
Inglés, Español, Portugués, Neerlandés
Propietario/a Premium
Ofrece un servicio excelente a los huéspedes de manera constante.