House with pool and lake view

Thank you Diana , we hope to see soon.

We actually had a problem with the electricity, but it was a problem unrelated to the installations, maintenance and operation of the property, the problem was a cable from the electricity company to the house, but that cannot be fixed by the individual or owner it has to be be a electricity company worker and it happened at night and in an hour we manage to had a electrician working and he kept trying until 1 am but couldn't do anything without the electrical company, it wasn't until the next day that it could be resolved and that same electricity problem caused damaged a water pump which was fixed in less than 1 hour. It is worth mentioning that our response to the problem was immediate, that the problem was not related to the facilities of the house and that it was resolved as soon as it could have been resolved and that they were offered another property so that they would not sleep without air conditioner and they did not accept. We understand they were some discomfort but it wasn't our fault it was cause by the government electrical company installation and our response was inmediate and even it was a big problem that has to involve a third party we manage to resolve it very soon. The review is unfair with us.

Excellent guest, everything was super clean. We hope to see them again.