8/10 Bueno
Jennie F.
19 de oct de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
That driveway is no joke! We drive a Toyota Highlander and were afraid it wouldn’t make it up the hill while we were driving up it. I would suggest avoiding this place in the winter if there is any snow or ice at all. Overall, the stay was ok. The doors from the pool area into the house both had dead batteries in them and did not lock. We didn’t have small children with us, so it was ok for our kids, but I wouldn’t have been comfortable at all with smaller children there. The door from the pool to the back deck also didn’t have a lock at all the first night we were there. The rental company did send someone out to fix it the next day, but weren’t able to give us a ballpark time frame which was frustrating. The men who repaired it, however, were super nice and really cared about getting it fixed. Floors in the main level could use some TLC with obvious water damage and some buckling. The hot tub was ok, but jets practically useless when over half didn’t work. This isn’t odd, though, for our rental hot tub experience. I don’t think we have ever stayed somewhere where they all worked. Air hockey table had several pieces where the trim was sticking out so we had to be careful not to snag clothing on them. Location is great, just a few minutes from Gatlinburg. Really the location is great! Just close enough to attractions but far enough to feel more secluded and had a great view!Despite the challenges, we would return.
Jennie F.
Se alojó 3 noches en octubre de 2025
