The Monroe House

We are sorry you didn't enjoy your stay. Some of the issues you had could have been resolved with a phone call or text to us. We have tried to portray the stairs as we can through the pictures in the listing. Toilet Room - We didn't build the house and we dislike that it is between the laundry room and bedroom. It is a private room. Lighting - we do replace light bulbs between stays. Since we never know when one will go out, we keep extra ones in the laundry room for situations such as yours. Couch hide-a-bed - we let our cleaning crew know and reminded them to check and clean this between visits. We also stay at the property and had no issues with the couch pull-out tilting. I am not sure what you mean by the couch is old. It is 2 years old and still in great condition. We greatly appreciate your feedback and we are sorry to hear that you didn't enjoy your stay.

Thank you for your feedback. As we didn’t design the house and the location of the rooms., we understand this can be an inconvenience. Thank you for letting us know about the mouse droppings. We have contacted a mouse exterminator to service the property.