I want to say upfront I have no complaints about the condo itself. It was just as it was represented in the online listing, and it was very nice - on the corner so you had beautiful views from both sides. And the pool was completely wonderful for my not-quite-swimming kids. Almost half the pool was 3.5 feet or less, so they didn’t need life jackets all the time.
The Luau is about a five minute walk from the beach, with several large hotels in between it and the water. Those other hotels are rather protective of their privately owned beaches, and there are signs up everywhere warning you to stay in your designated area. That area is shared with another hotel, and they’ve filled about 80% of their beach with chairs/umbrellas that you can pay exorbitantly for, or share the remaining 20% with the rest of the folks who didn’t want to pay for a chair either (not a small number). If you or your kids want to collect shells, look somewhere else. The beach is almost entirely devoid of evidence of sea life - with the notable exception being the seaweed. Better hope it rains before you come - but definitely not while you’re there - because too little rain results in extra seaweed, but an overnight storm churns it to epic proportions.
We were in a non-traditional vehicle - a semi truck. This will not apply to most of you reading, but if you’re driving something taller than six feet, don’t stay here. I share this mostly to give you a feel of the place. We tried to call on our way in to see if we would be allowed to park there. We were directed to call Rick, head of security. We got his voicemail - no callback. Ever. We tried to contact the front desk of the Luau. Rick again. Basically, if you need to talk to anyone actually present at the Luau, don’t, b/c they don’t answer (other than maintenance. They were responsive and helpful!)
We paid a lot of money to stay at this property, and with only a few exceptions, we were made to feel like red-headed step-children, because we weren’t in a traditional vehicle, and we weren’t staying at one of the properties closer to the beach. The condo owner was fine to work with, and the condo itself was nice, but I cannot recommend the neighborhood.