We really enjoyed our stay at this flat. It was in a great location, so easy to walk to the different sights. We were also a 2 minute walk to the Metro. Even though the the entrance is on a busy street, the flat is very quiet which was exactly what we were hoping for. The flat is small, which is to be expected, but we did not need more room at all. The bed is comfortable. The kitchen was well appointed, although there was no microwave as listed.It is on the 6th floor. And then the bedroom is up another flight of stairs. Thankfully the bathroom is on the same floor as the bedroom! We are both hovering around 60 years old and were able to navigate the stairs just fine. We'd laugh at the end of the day that we had saved enough energy to make it up!Picking up the key was easy, but getting into the first couple of doors was tricky. We were sent a video to watch, but when we tried to watch the video it said we needed permission to access it. We asked for permission twice and never received a response. It was frustrating at the time as we were exhausted by a red-eye flight with no sleep, and then had to call Guest Ready to have someone talk us through it. Beyond that, Guest Ready was very responsive and helpful.