Enchanted Forest - Seasonal Mountain Views, Community Pool & Hot Tub

So glad you loved your stay and found everything neat and well-prepared! We appreciate your kind words and are thrilled it met your needs. We hope to have you back soon, thank you.

ChatGPT said: It truly means a lot that you took a moment to share your thoughts, and we’re genuinely glad to hear you enjoyed the property. We work hard to keep each space feeling comfortable, welcoming, and thoughtfully maintained, so hearing that it came across positively is incredibly encouraging. Your kindness genuinely lifts our team, and it inspires us to keep creating experiences that feel relaxing and easy from start to finish. We hope to have you back soon thank you

We're so happy to hear your stay exceeded expectations! It's always a great feeling when everything comes together just as it should, and we're thrilled you had such a wonderful experience. We aim to provide amazing value and make every moment memorable, and it’s fantastic to know we hit the mark for you. We look forward to welcoming you again soon, Eric!

Happy belated Birthday, Julie! We're so glad you had a great time celebrating another year of life! Thank you so much for sharing your review, and we hope to host you again in the future!

Thank you for sharing your thoughts! We’re so glad to hear you had a good stay and hope it brought some wonderful memories. We’d love to welcome you back for another relaxing getaway!

It's wonderful to hear that everything about your stay was great. Knowing you'd stay with us again truly means a lot. We appreciate your feedback and are glad your experience met your expectations. Thank you for sharing your thoughts and letting us know you enjoyed your time. Looking forward to welcoming you back for another memorable stay!

We're so glad to hear that your stay at our Enchanted Forest cabin was so great, Tim! We would love to serve you again in the near future!

Thanks so much for sharing what you loved—it means a lot. It’s wonderful knowing the kids had plenty to enjoy, and that the views and hot tub helped you relax. We truly appreciate you choosing our place for your getaway. Hope the meals and memories were just as cozy as the cabin!

Thank you for your positive feedbacks! we truly appreciate you staying with us and we can't wait for your next visit!

Thank you for the positive feedback, we greatly appreciate it. And we would love to host you again very soon!

Thank you so much for sharing your experience! We’re glad to hear the kids enjoyed the game area and that the location was perfect for your stay. We're truly sorry about the bugs you mentioned and will ensure that’s addressed. We really appreciate your feedback and hope to welcome you back soon!

Thank you, Cristhian, for your review! It would be a pleasure to serve you again in the near future!

Thanks so much for sharing your experience! We're thrilled you enjoyed the cabin’s privacy and the easy access to Pigeon Forge. Apologies for the confusion with the gate code email, but we're happy it was quickly resolved for you. We'd love to have you back anytime!

Thank you for the 5-star rating! We genuinely appreciate your support and are delighted you had a great experience. Your satisfaction means so much to us. We hope to welcome you back soon!

Schana, thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the great location, convenient parking, and privacy during your stay. We're sorry to hear about the minor issues you encountered, but please know that we appreciate your valuable input. Rest assured that we're actively working on resolving these issues to ensure an even better experience for your next visit. Looking forward to welcoming you back soon!

So glad you had a wonderful week at the Enchanted Forest cabin! We appreciate your suggestions on the sheets and kitchen amenities and will look into these improvements. Thanks for recommending us to others — it truly means a lot!

Thank you for sharing your experience with us! We’re so pleased to hear that you enjoyed the cabin’s cleanliness, thoughtful stocking of essentials, and the convenience of its accessibility. A smooth check-in and check-out process is something we strive for, and it’s wonderful to know that this helped make your stay stress-free. We understand that the location may not have been as close to the strip as you anticipated, and we’re sorry for any inconvenience this caused. While we aim to provide clear information about the cabin’s setting, your feedback encourages us to ensure future guests have a complete picture of what to expect. We also appreciate your comments about the living room seating being somewhat limited and the bathroom setup presenting slight inconveniences. These details are important to us, and we’ll consider them carefully as we work to enhance the cabin’s layout and amenities. It’s truly heartening to know that these minor drawbacks didn’t detract from your overall enjoyment and that you’d stay with us again. Your willingness to return is the highest compliment, and we’re grateful for your thoughtful feedback. We look forward to welcoming you back for another relaxing stay in the future!

Thank you so much for sharing your experience and kind words about your stay. It’s wonderful to hear your family enjoyed the space, the hot tub, and the beautiful waterfall. We truly appreciate your thoughtful feedback about the washer and the amenities, as it helps us improve for future visits. It means a lot that you had such a memorable time with us!

Thank you for your feedback on Enchanted Forest, Amber! We are pleased to hear that you and your guests had an amazing time and that you were able to enjoy all of the amenities that this cabin has to offer! We would love to host you again in the near future!

Thank you so much for your thoughtful feedback, Carol. We're happy to hear you liked the cabin, but we're genuinely sorry that the layout and bathroom setup did not meet your expectations. We understand how important it is for our guests to feel comfortable, and we can imagine how inconvenient it must have been not to have a bathroom nearby during the night and morning hours. We also appreciate your insights regarding the sleeping arrangements. The space may be better suited for a smaller group, and your input will help us to improve our accommodations in the future. We value your experience and want to ensure that future guests have a more comfortable stay. Thank you again for sharing your thoughts with us.

We understand your frustration regarding the charge for the pool table. Our intention is always to make fair and informed decisions regarding the property’s condition before and after each guest’s stay. Unfortunately, we did not receive any reports during your stay, and it was only after your departure that our team discovered the damage to the pool table and needed to arrange for repairs. Based on that inspection report and our standard procedures, the charge was applied. While we understand you disagree with our assessment and this isn’t the outcome you were hoping for, the charge cannot be reversed. Please know that we’re truly sorry you felt dismissed or unfairly treated when speaking with us. Your feedback has been shared with all departments, allowing us to continue improving our communication and ensuring that every cabin is thoroughly reviewed before and after each stay. Most of all, we regret that this was your experience and sincerely apologize that your time with us felt anything less than cared for.

We’re really sorry your trip started off in such a frustrating way, Stephanie. Having your reserved cabin unexpectedly unavailable after months of planning is absolutely unacceptable, and we understand how disruptive that must have been for your group. We regret that we had to temporarily shut down your original cabin after an inspection revealed repairs that couldn’t wait. Although we were able to offer a refund, we realize that doesn’t make up for the stress and disappointment of having to choose from options that didn’t fully match what you originally booked. The lack of amenities and the propane policy clearly added to the frustration, and we’re truly sorry for that. Your feedback about the property setup and supplies has been noted, and we’ll be reviewing our communication so guests are better prepared for what’s provided. We also take your concerns about the overall experience seriously and will be using them to reassess how we handle situations like this. It’s upsetting to know this was your first poor Vrbo review, and we deeply regret that it was connected to us. We sincerely apologize this was your experience.

Rich, we're so sorry for your poor experience at the cabin, Enchanted Forest. We know it must have been beyond frustrating to encounter cleanliness and maintenance issues. Not to mention, you called to place a work order and it was not completed during your stay. We are so sorry for this inconvenience, as this is totally unacceptable to us. We do see that management has been in contact with you since your stay and has reached out with an offer in an effort to rectify the issues you encountered during your stay, and this offer is still available for you to accept. We do understand that this was a disappointing stay and we sincerely hope to have the opportunity to serve you with a better stay in the near future.

We’re truly sorry for the extensive maintenance and cleanliness issues you encountered. Broken amenities, pests, and safety concerns are unacceptable and not the experience we want for any guest. Your detailed feedback has been escalated and is being addressed item by item. We regret that so many things impacted your stay and appreciate you bringing these issues to light. Thank you