Oceanview Condo Steps from Surf & Dining 2BD/2BA

We are so happy you enjoyed the condo, pool, and all of the details down to the linens. You were wonderful guests and we would love to host you again in the future.

We’re sorry to hear the location and overall setting were not the right fit for your group. Our listing location is accurate on the map, and we are approximately a five-minute drive from the main hotel area. While we cannot control temporary increases in traffic due to nearby construction, we understand that noise sensitivity varies from guest to guest and appreciate you pointing out your experience. Regarding the stairs, they are mentioned multiple times in the listing description specifically to help guests determine if the property will be a good fit, especially for anyone with mobility concerns. We always encourage guests to review those details carefully, and we’re happy to answer questions prior to booking like we did for you in August. During your stay, there was a brief internet interruption due to area construction. The pool is not advertised as heated, but we understand that temperature preference can vary. For outdoor seating, we were glad to promptly bring additional chairs when some pool furniture was temporarily being used by neighbors. There is also a beach umbrella available in the closet for guest use to provide shade on the deck or at the pool. As hosts, we strive to respond quickly and address concerns right away, and when it became clear the property wasn’t the right match for your expectations, we offered a partial refund so you could secure alternate accommodations. Our goal is always for our guests to feel comfortable and well cared for. We truly wish you the best in your future travels and thank you again for staying with us.

Thanks so much for the thorough and accurate review. We really enjoyed hosting you and always strive to give our guests and great cabo experience at a great price