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Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Casa de vacaciones en Hurricane con piscina privada y cocina

Galería de imágenes de Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Piscina
Piscina
Cocina privada
Piscina
Zona de estar

Comentarios

8,2 de 10
Muy bueno
6 habitaciones5 baños o más24 huéspedes325.2 metros cuadrados

Servicios populares

  • Piscina
  • Bañera de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Wifi gratis

Echa un vistazo a la zona

Ver en el mapa
Hurricane, UT
  • Place, Red Cliffs National Conservation Area
    ‪A 13 min a pie‬
  • Place, Campo de golf Sky Mountain
    ‪A 2 min en coche‬
  • Place, Grand Circle Plaza
    ‪A 3 min en coche‬
  • Airport, Saint George, UT (SGU)
    ‪A 26 min en coche‬

Habitaciones y camas

6 habitaciones (capacidad para 24 personas)

Habitación 8

+1
5 camas individuales

Habitación 9

+1
5 camas individuales

Habitación 10

1 cama de matrimonio

Habitación 11

1 cama de matrimonio grande

Habitación 12

1 cama de matrimonio grande

Habitación 13

1 cama de matrimonio grande

5 baños y 1  aseo

Baño 7

Bañera · WC · Solo ducha

Baño 8

Bañera · WC · Solo ducha

Baño 9

Bañera · WC · Solo ducha

Baño 10

Bañera · WC · Solo ducha

Baño 11

Bañera · WC · Solo ducha

Baño 12

WC

Otros espacios

Cocina
Oficina
Balcón
Jardín
Comedor

Acerca de este alojamiento

Zion Village Poolhouse (From $299) Sleeps 24 * Spa

Summary:

Located in Zion Village in Hurricane, Utah near Sand Hollow Reservoir for boating and sand dunes, just 20 minutes to St. George, and just 30 minutes to Zion National Park in Springdale.



The Space:

Located in Zion Village in Hurricane, Utah near Sand Hollow Reservoir for boating and sand dunes, just 20 minutes to St. George, and just 30 minutes to Zion National Park in Springdale.



Welcome to Zion Village in Hurricane Utah! Enjoy wonderful resort-style vacationing in the center of Southern Utah so close to Zion and Sand Hollow. Zion Village offers a wonderful resort pool with lazy river, waterfalls, a unique fire pit lounge built into the center of the pool area, and a covered poolside lounge with cushioned sectionals and a large fire pit. The clubhouse offers full access to the fitness room. Kids and adults of all ages love staying here! Zion Village was featured in the 2019 St. George Parade of Homes. You will love the rural but vibrant feel of Hurricane City with a short drive to Sand Hollow Reservoir where you can go boating year-round, or ATV on miles and miles of silky smooth red sand on the sand dunes surrounding the lake.



The custom home has it all! Private pool, hot tub, fire pit, game room, ping pong gaming table, and poolside entertainment. You never have to leave! Plan a day of exploring at nearby Zion National Park, then return home for the ultimate evening of relaxation and games for all the kids. Be sure to plan time to also enjoy the resort pool and lazy river at the clubhouse where you will enjoy year-round splashing and poolside fire pits to lounge around watching the kids. If you love golf, plan a day on the course with buddies at nearby Sand Hollow Resort or the new Copper Rock in Hurricane. Zion Village is the new gem in southern Utah and Hurricane is the place to be!



Features:

• Private pool and hot tub with interchangeable led lights and deck jets

• Bunk room has 2 TV's with a Playstation 5 and gaming chairs

• Streaming Youtube Live and TV apps (no cable TV)

• Poolside built-in fire pit with surrounding seating

• Ping pong table (garage - folds up and moves)

• Upstairs patio with view of Zion National Park

• Outdoor poolside TV entertainment

• Game room with board games

• Family room with 75" TV

• BBQ Grill

• Cornhole



** Please note that because this is a new development, there is ongoing construction and some noise may be heard



Accommodations:



Main Floor:

• Room 1: king with 55" TV (sleeps 2)

• Room 2: queen with 55" TV (sleeps 2)



Second Floor:

• Room 3: 2 twin bunks and twin trundle with 55" TV (sleeps 5)

• Room 4: 2 twin bunks and twin trundle with 55" TV (sleeps 5)

• Room 5: king with 55" TV (sleeps 2)

• Room 6: king with 55" TV (sleeps 2)

• Extra sleeping: 6 twin sleeping mats (sleeps 6)



Total sleeping capacity: 18 comfortably, 24 max

Total individual beds: 14



Bathrooms:

• 5 full bathrooms

• 1 half bathroom on main floor



Community Amenities:

• Covered poolside lounge with sectionals and fire pit

• Heated pool w/ lazy river and waterfalls (heated year round)

• Poolside sunken-in fire pit lounge

• Walking, running and biking trails

• Clubhouse fitness room

• Community hot tub

• Pickleball Court

Añade las fechas para ver los precios

Servicios

Piscina
Bañera de hidromasaje
Cocina
Lavadora
Secadora
Wifi gratis

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Normas del alojamiento

Hora de comienzo del registro de entrada: 16:00
Edad mínima para alquilar: 21
Hora límite del registro de salida: 10:00
default

Menores

Se admiten niños a partir de cualquier edad
default

Eventos

No se permiten eventos
default

Mascotas

No se admiten mascotas
default

Fumadores

No se permite fumar
Guests are responsible for placing daily trash in the outdoor garbage receptacles. Please place outdoor receptacles on the curb SUNDAY evening for ...

Información importante

Otros detalles

Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.

Información sobre la zona

Hurricane

Esta casa de vacaciones se encuentra en Hurricane, cerca de parques temáticos y en las montañas. Acércate a Campo de golf Sky Mountain y Zion Canyon Hot Springs si buscas unas vacaciones activas, aunque para apreciar la belleza natural de la región lo mejor es visitar Parque estatal Sand Hollow o Red Cliffs National Conservation Area. Stout Park y Pioneer Park también merecen la pena. Tendrás oportunidad de disfrutar del agua realizando un sinfín de actividades (por ejemplo, pesca), pero también podrás vivir grandes aventuras practicando la escalada en roca, el ciclismo o la escalada en las inmediaciones.
Ver más casas de vacaciones en HurricaneSe abre en una ventana nueva
Mapa
Hurricane, UT

Qué hay en los alrededores

  • Red Cliffs National Conservation Area - A 13 min a pie - 1.2 km
  • Campo de golf Sky Mountain - A 2 min en coche - 1.5 km
  • Grand Circle Plaza - A 3 min en coche - 1.9 km
  • Parque estatal Sand Hollow - A 11 min en coche - 17.7 km
  • Parque nacional Zion - A 27 min en coche - 45.5 km

Cómo moverse por la zona

  • Saint George, UT (SGU): a 28 min en coche

Restaurantes

  • ‪Maverik - ‬A 5 min en coche
  • ‪Maverik - ‬A 9 min en coche
  • ‪Maverik Adventures First Stop - ‬A 6 min en coche
  • ‪River Rock Roasting Company - ‬A 7 min en coche
  • ‪McDonald's - ‬A 3 min en coche

Preguntas frecuentes

¿En Zion Village Poolhouse (From $299) Sleeps 24 * Spa hay piscina?

Sí, este alojamiento cuenta con una piscina. Encontrarás piscinas climatizadas o de otros tipos.

¿En Zion Village Poolhouse (From $299) Sleeps 24 * Spa se aceptan mascotas?

No, este alojamiento no admite mascotas.

¿Cuál es el precio del aparcamiento en Zion Village Poolhouse (From $299) Sleeps 24 * Spa?

El alojamiento cuenta con estacionamiento propio.

¿A qué hora se realiza la entrada en Zion Village Poolhouse (From $299) Sleeps 24 * Spa?

Hora de inicio del registro de entrada: 16:00.

¿A qué hora se realiza la salida en Zion Village Poolhouse (From $299) Sleeps 24 * Spa?

La salida se realiza a las 10:00.

¿Dónde se encuentra Zion Village Poolhouse (From $299) Sleeps 24 * Spa?

En la montaña, esta casa de vacaciones ofrece alojamiento a menos de 2 kilómetros de Red Cliffs National Conservation Area y Campo de golf Sky Mountain. Grand Circle Plaza y Hurricane Bike Park también están a menos de 5 kilómetros.

Comentarios

8,2

Muy bueno

Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
Leer másSe abre en una ventana nueva
20 comentarios de un total de 45 con una puntuación de 10 - Excelente
15 comentarios de un total de 45 con una puntuación de 8 - Bueno
5 comentarios de un total de 45 con una puntuación de 6 - Normal
3 comentarios de un total de 45 con una puntuación de 4 - Mediocre
2 comentarios de un total de 45 con una puntuación de 2 - Horrible

9,2/10

Limpieza

8,8/10

Llegada

8,0/10

Comunicación

9,0/10

Ubicación

9,0/10

Precisión del anuncio

Comentarios

10/10 Excelente

Kyle K.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect place for our trip. Nice, clean and comfortable. I would absolutely stay again!
Se alojó 4 noches en septiembre de 2025

10/10 Excelente

Maaike E.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Excellent clean home with great spa and pool

Modern home with lots of space to spread out for 10 adults, with plenty of bathrooms to avoid 'rush hour' traffic jams. We enjoyed the spa area of the pool.
Se alojó 3 noches en octubre de 2024

10/10 Excelente

Jennifer B.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family Getaway

House as described. Plenty of room for 4 families, 13 people total. We would stay here again!! Thanks!!
Se alojó 5 noches en julio de 2024

10/10 Excelente

Mary Anna S.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

place was great and the only complaint was construction noise about which we were fore-warned.

It was great! Nicely updated and great location.
Se alojó 4 noches en julio de 2022

8/10 Bueno

Darren S.

Aspectos positivos: Limpieza, llegada, comunicación y precisión del anuncio

Not perfect, but really a good value

Outside of a couple hiccups like the hot tub not being / getting hot, the cleaners breaking the garage door, and the trash folks coming at 6:30am Wednesday morning . . It was really a great stay! The club house and pool are amazing too! Great value!
Se alojó 3 noches en julio de 2022
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

10/10 Excelente

Blake M.

We had a fantastic stay at the Zion Village Poolhouse!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything described in the property listing was accurate, the home was clean and in great condition. I had everything I needed from the property manager prior to check-in and the community amenities were spectacular!
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

10/10 Excelente

Much needed getaway after a looong winter.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful stay at this vacation rental. The outdoor area with the pool and hot tub were perfect and the community amenities were very nice. We had no issues inside of the home and everything was enjoyable. Thank you
Se alojó 3 noches en mayo de 2023
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

10/10 Excelente

Katie N.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Despite all the construction we had a nice vacation. The pool was clean, we had no problem with the appliances. The rooms fit everyone nicely. When we left I forgot my necklace and they shipped it right to me. We loved our stay in hurricane!
Se alojó 4 noches en julio de 2022

10/10 Excelente

Matt W.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Family vacation to St George

Easy to book and check-in. Easy to gain entry, not a lot of back and forth with owner prior to check-in. Property manager was easy to get a hold of and helped us understand how to heat pool and hot tub. Personal hot tub and pool were nice. Wanted to book closer to St George, but booked late and found this place to be a great alternative. Close enough to St George, but Hurricane and LaVerkin were much less crowded. Good places to eat if you want to stay local, great hikes. Community pool was nice, workout area was a little small, but still worked for our needs.
Se alojó 6 noches en abril de 2022
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

10/10 Excelente

Roxanna M.

As advertized

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Plenty of room for our 8 adults and 9 children. We enjoyed our backyard pool as well as the neighborhood pool down the street. There were an abundance of pool towels. Thank you.
Se alojó 3 noches en julio de 2023
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

8/10 Bueno

Chris B.

Overall very nice

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall it was great. The pool and hot tub were not heating correctly and didn't have enough chlorine when we arrived but someone came out and fixed it and showed us how to heat both so the rest of the week it was perfect. There wasn't a broom but we just went and bought one. Overall a great place to stay.

10/10 Excelente

Patty G.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

just a couple complaints

the home was a perfect fit for our family . it was very comfortable and we loved all the TVs and the pool was great. the location was also perfect , close to so many great things to do and stores. our only complaints are that when we first got there the air conditioner was not working in 105 degree weather. we couldn't get anyone to come help us. also, one of the showers had not been cleaned. it had the used soap and shampoo bottles in it. overall we had a great time.
Se alojó 3 noches en junio de 2024

6/10 Normal

Brittany C.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación
We had a great time, but there were issues.THE AIR CONDITIONING. It was 103 outside, but the AC could not get the place cooler than 84. The temp in the house only got higher and went as high as 90 for some rooms, no matter what we set the thermostat at.A couple of the bedrooms had little AC units that cooled those 2 bedrooms well, but the rest of the house was hot. There were a couple fans provided as well, but it can only do so much. Trying to sleep in the heat was difficult, and a little dangerous considering we had infants with us sleeping in a room that was 90. The baby monitor kept going off saying the temp was dangerously high.The host communicated info for check-in, and a backup code for the front door, and asked how things were, but didn't actually respond when I asked about the AC. I'm almost positive that most were automated text messages. I'm not sure my question about the AC was even read because when it was time for check out, more messages came in about check out, and hoping we had a good stay.Before arriving, they responded to some of my questions, though not all, and inaccurate info was given in some of the answers. We were told there was a closet big enough to fit a pack n play in (there wasn't), and that there were kid dishes available (also not there).The only other issue I can remember is that all the pool toys we tried inflating had holes and should have either been thrown away or patched up.Overall, we had good times, but with big issues.
Se alojó 3 noches en agosto de 2025

6/10 Normal

Karen A.

Aspectos negativos: Limpieza, llegada y comunicación

Disappointed

After a long drive the property was not yet cleaned we waited until 5:30 to go in. The pool cover was full of water so we were unable to open it. I called for maintenance. Nobody came. We did locate pumps that took 4 hours to get enough water off the cover to be able to open it. There were limited towels for a group.
Se alojó 3 noches en mayo de 2024

4/10 Mediocre

Daria C.

Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Aspectos negativos: Comunicación

My bday get away

Overall the home was great, the issue i had was with the AC. When we arrived the home Was very fresh and cool the next day the home felt hot, I reached out multiple times to the number provided finally on my 3rd attempt Someone answered. Took down my information and that was it. I also sent out emails and text msg on the app. But no one came to address the problem, I just received email response asking more questions. Due to the heat part of my family cut their trip short, disrupting our plans. app.it.informationnuprovidash
Se alojó 4 noches en agosto de 2024
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

8/10 Bueno

Kristina F.

Almost perfect

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: While the house was great for our needs, the pool was not clean, not covered, and only lukewarm when we arrived. Someone came to clean it the 2nd day of our 4 day stay and my husband figured out how to adjust the temp. Written instructions would have helped. Not enough silverware or laundry detergent. We had to buy plastic spoons. There was enough detergent to wash the towels as required but not for our personal use. Our stay was nice and the house fit our needs.
Se alojó 4 noches en noviembre de 2023
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

2/10 Horrible

Cuong N.

The worst vacation

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We didn't have an air conditioning for almost 2 1/2 days. its so hard to get a response from them like ever until you kept calling and texting. All the excuses are We are so sorry and the team has a lack of communication. Just imaging you ere staying in the house with no air and the air temperature is 90-100 and especially you have 4 rooms upstairs.

8/10 Bueno

Jammie H.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Beautiful home!

This home is beautiful and it was very clean which I value greatly. We did have a problem with the heating of the hot tub and pool the first 24 hours. I specifically email the management company 3 times asking that the pool and hot tub be on and heated when we checked in at 4 pm. All my teenagers wanted to do was be in the pool. I was told that they would be on and heated upon our arrival, unfortunately they were not. When we arrived they were only 76 degrees and continued to get colder. I turned on the heat as directed but they were not heating and didn't all night. I communicated this to the management and they did send someone out to fix it but not until 2pm the next day. We didn't have a heated pool or hot tub for the first entire day we were there. The main reason I booked this property was because of the private pool and when we were unable to use it, it was very disappointing especially since I requested 3 times prior to arrival and told it would be working. Also, the location is great but it is noisy with the pickleball and basketball courts right behind it. I would also suggest that maybe you put a privacy screen so people do not watch you in the pool or hot tub through the small fence.
Se alojó 3 noches en marzo de 2025

8/10 Bueno

Jamie L.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Wonderful property some maintenance needed

Overall we loved the house, the pool, the hot tub.. The garage door opener as off track and not usuable. We did not have a key to the clubhouse (other people let us in)..Our biggest problem was the grill. It was not clean and there is no wire brush to clean it. Also I would suggest you check teh connection and look at a regulator. On low the grill quickly got to 650 F. We ruined our burgers and hotdogs from the grease fire. Should not be used until fixed. We loved everything else!!!
Se alojó 3 noches en julio de 2022

8/10 Bueno

Neil P.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Almost perfect

The property was large and clean. We had 12 adults and 8 children for 5 nights and had a great time. The downsides were that the pool controls were difficult to figure out so the pool and hottub didn’t get used as much as we had hoped. We don’t have a gaming console at home so the kids were very excited to use the PS5 but one controller seemed like it wouldn’t take a charge so that batteries were always dead and unless you have a log in with games you’ve purchased on your account there wasn’t much you could do with it. Also in the kids room there are two of the same TV so when you use one remote it controls both TVs and you could never get them to do what you wanted because the remote would do what you wanted on one TV while simultaneously messing up the other TV. All the other things you want from a VRBO were great though.
Se alojó 5 noches en enero de 2023

4/10 Mediocre

Kyle C.

Aspectos negativos: Llegada

Could be great

This could be a great property, but it was a serious of problems. Upon arrival…the code didn’t work and it took 20 minutes to get in, the pool was full off dirt due to active construction and a broken pool cover, the pool was left on at 100 degrees and was broken so unable to turn the heater off and there was no coffee carafe to make coffee. These issues were reported and not resolved in a timely manner or not fixed at all. We were told construction would be done by the time of our stay and, although I understand construction can take longer, it’s such a large development I don’t think that was true. There’s lots of work still happening. The space could be great, but the experience was disappointing. Perhaps it will be better with time.
Se alojó 3 noches en agosto de 2022

8/10 Bueno

Marcene F.

Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio

Pretty close to perfect for a big family vacation!

Overall, this place was great and fit our needs as a large family of 18. We stayed for 7 nights over Thanksgiving, and after lots of research we chose this place due to the pool for the kids. When we contacted the management co, we were told the pool was heated year round to 85-87 degrees. We were very pleasantly surprised to have full control of the pool and spa temps and that it was indeed possible to heat it to those temps despite having highs in the mid 50’s. The spa we set much hotter and it was great. One reason we deducted a star was because we specifically asked ahead of time for the pool to be heated and ready upon check-in and was assured it would be. It was not, and while it was heated by the next morning, we did miss out on that our first day. The outdoor space was everything we could want with plenty of pool inflatables to use, tons of comfortable seating, and awesome large gas fireplace and grill that all worked great. Cleanliness: some hair left in a shower drain, several beds required us to wash the top blankets, but overall very good. We did have a couple insects the first night and communication with management was excellent. They even had pest control come and spray and inspect. They assured us that there was no “infestation” and that it’s normal in that climate to have a few. My only other wish would be an upgrade from 1-ply t.p. and a larger supply of household needs like dish soap, paper towels, and garbage bags for a weeklong stay. But we loved it!
Se alojó 7 noches en noviembre de 2024

6/10 Normal

Shannon O.

Aspectos positivos: Limpieza y llegada
Aspectos negativos: Comunicación y precisión del anuncio

Disappointed Stay

We came down to Southern Utah to stay somewhere warmer over Thanksgiving. We have done this before at another location and loved it. We booked this place for the size and for the private pool and HOA pool. We showed up late Wednesday and there were immediate signs that the pool was under repair even though we paid the extra pool fee. Extension cords, pumps out on the concrete, and no instructions to get in. We eventually guessed the code but it was dirty and we also couldn’t get it to warm up. We tried to get into the HOA pool but there was also no key to be found. We told the property manager day 1, they said they were working on it day 2, and after I reached out again they still never responded. So we spent 4 nights 5 days with no pool out of two! The kids were pretty disappointed as were the parents. We also felt the products used in the home were all cheap from the material of the bunk beds that were broke, the towels & linens, pillows, and dishwasher etc. The workmanship of the construction of the home too was below par. The good about this place is it fit a lot of us. The table was large, the couch was comfy, and the hot water never ran out.
Se alojó 4 noches en noviembre de 2023
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

4/10 Mediocre

Zenab R.

Pool not cleaned or fully opened

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The home was beautiful and accessible but we had a few items to mention that did impact our vacation. The pool in particular was a real disappointment. Both pool and hot tub were NOT cleaned and neither was the pool cover fully retracted. We reached out right away and were told they the tech couldn't until end of our stay 3 days later! BUYER beware..have them send you pictures of the pool and hot tub BEFORE you check in. Customer service was nothing to write home about. After reporting rarely any action was taken!- pool cover not fully opened- pool and hot tub NOT cleaned- not enough bathroom supplies for the group- not enough laundry detergent or paper towels- not enough light at the bar-b-q (recommendation)We couldn't use the pool during our entire stay and had to buy laundry detergent as well.
Se alojó 4 noches en octubre de 2023
Este comentario procede de un sitio web asociado de confianza y no se ha verificado.

2/10 Horrible

John G.

Poor customer service

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: When we arrived, we noticed that the house wasn't as cleaned as it should be. (2) I had text the management company regarding the jacuzzi not working properly. The jacuzzi was not heating up at all. It took management 3 days to send a technician to fix the problem. (3) There was no detergent to wash the towels, we had to go to the store and buy detergent. (4) I had text the management company requesting a propane tank to grill. Someone responded stating that someone would deliver a propane tank that same day, I never received the propane tank. (5) I asked to speak with a manager, never received a call. My co-workers asked me if they should stay there for their next family vacation, and I told them of all the issues that we experienced, and they decided to look elsewhere. I will continue to refer friends and family elsewhere unless your company makes it right. Thank you.
Se alojó 6 noches en agosto de 2023

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